field service technician

medical equipment technician

warehouse/driver

repair technician

delivery technician

MediLogix, LLC

My manager was amazing. He was always on top of things and constantly checked in to see how burned out we were, sadly his hands were tied with being able to pay people what they should earn causing a few good people to leave, but if they had a part time position I would take that over being full-time. Pay is very low for that the company expects from you as a driver and often you feel like you are lost in the numbers. I was able to build great relationships with upper management but that still didn't stop me from being constantly overlooked for positions I more than qualified for. Overall this is a good company. They just need to pay their workers more because they can afford it.

A typical day for me is helping our customers with their needs and questions. Since I have been at Medilogix, I have learned the DME provided, the systems I use and the customers I serve to fulfill my daily responsibilities. Management team is great, very supportive. I work remotely and I love that all our meetings or interactions are on camera, it helps to get to know your team and connect with everyone.  For me the most challenging part of my job is getting to know all of my account contacts as there are many.  But I understand that with time, this will become second nature as I continue to interact with them. The most enjoyable part of my job is helping a customer and fulfilling their needs as they are always so grateful, when I've communicated and taken care of their request. 

Planning your route cleaning equipment and servicing broken equipment and customer service.
You learn a lot from medical equipment from bipaps to cpaps to lifts to beds fixing them.
Management's real easy going if you do your job and it's not hard to do your job.
The hardest part about the job is planning your route accordingly and your deliveries so you don't get stuck going back and forth. What I enjoy the most about the job is the freedom and nobody breathing down your neck to manage your Warehouse the way you want it and it still complies company policy


You are on the clock 24/7. There is OT alot of it.  But you have NO FAMILY LIFE.  I have worked in the DME field 
20 years and on call is a part of it. But at this company you basically are never off.   You will drive 2 ro 3 hours away to deliver equipment  get back home or you WH and have to go back to same spot.  But in the mean time tou will have another delivery or pick up another hour or more away in the other direction.  They will tell you it's not that buzy.   We want you to have family lofe but that's not true yeah you may have a slow day but that's not that often.  You deliver to senior  facilities and covid is all through it. And if you catch it they don't pay you for time off. You have to use PTO or not get paid.  
Think hard about this job. 

DO NOT WORK HERE!!! There is no free time, very little ability to be home at a reasonable time. Management does not know how to ask questions for help nor do they know how to find the right people for the job. There is little or no morale boost from management. No incentives to try and do better. I’ve been with the company for almost two years and have not received a single raise, after them saying they would. Constant training on the phone, but cannot be done while at work, so you have to do it on your free time and is typically sent out on a Saturday and due the next day. Unless you want to give your life away and work for a company that sees you as a machine instead of a human, DO NOT WORK HERE!!!

A typical day is logging in and working orders from the portal and emails and waiting to assist on the phone as well.  We process deliveries, pick ups, transfers of equipment from one patient to another and we also create service tickets and work orders.
I have learned different types of equipment and their function, I have learned some medical terms I never knew.  
Management is awesome from the top down.  Anyone is willing to help if you just ask.
The hardest part of the job, is really being able to  do the same thing day after day.
The most enjoyable part of my job are my co-workers, we truly have an awesome team.

This is an on call position so if a nursing home needs an item at 11 pm on Friday night you will have to get up and deliver it. I had an order come in on super bowl Sunday around 7pm. Sometimes you can put the delivery off to the next day if it's not urgent but they usually want it delivered immediately. Some nursing homes could be 2-3 hours east of your warehouse and while you are delivering the equipment you could receive an order from a home 2-3 hours west of your warehouse and have to deliver it in the same day.

What is the best part of working at the company?
You can control your schedule but it can also control you in most cases

What is the most stressful part about working at the company?
On call all the time you can't do really anything besides take off for anything important 

What is the work environment and culture like at the company?
Mostly remote at the driving position 

What is a typical day like for you at the company?
A lot of window time different cities stayed

This job does require a lot of on call but I was told this up front and the schedule flexibility was key for me. I believe the people at Medilogix did want me to succeed during my time there. I loved working with the people and my coworkers were great. It really was a good work environment during my time and although you are a one person operation everyone is just a phone call away for help. 

What is the best part of working at the company?
Delivering equipment meeting the customer and patient needs

What is the most stressful part about working at the company?
When I don't have the right equipment the facility needs

What is the work environment and culture like at the company?
Good environment good company too work for 

What is a typical day like for you at the company?
Normal staying safe on the road making deliveries

Top Job Titles	Average Salary
Field service technician 36 salaries reported	$19.90 per hour
Medical equipment technician 2 salaries reported	$19.75 per hour
Warehouse/driver 2 salaries reported	$18.00 per hour
Repair technician 2 salaries reported	$17.25 per hour
Delivery technician 2 salaries reported	$20.25 per hour

Working at MediLogix, LLC: Company Overview and Reviews

MediLogix, LLC

MediLogix, LLC Ratings

Popular jobs at MediLogix, LLC

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected