paramedic

emergency medical technician

supply technician

emt-basic

registered nurse

Medic Ambulance Service

This is the single worst company I have ever worked for. Starting from the top the management is atrocious. They do not push for company change for the better even amongst the sea of terrible practices that they have to work within. If you are 1 minute late and didn't call a supervisor to let them know you will be suspended for an entire shift. You will be written up for anything and everything and they fire and rehire people as if they're trying to break a record. The duty supervisors are the kind of folks that have been in EMS for a long time but would never be able to be a supervisor anywhere else so they are here. The co-workers are half great people and half absolutely toxic. For every great person, there is a salty bitter phony who will snitch on anyone and everyone especially to cover for their own foul-ups because of how chaotic the discipline is. The most senior FTO they have at the time I worked there was only a 2-year medic. That's how bad the turnover is. There is no experience here because people leave ASAP or they are fired. The protocols in this county are a full 20 years behind the rest of the ALS world. They do not have a sepsis protocol. They will not allow treatment or the administration of any meds outside of a very very strict cookbook philosophy. If the protocol doesn't expressly say you can definitely do it you cannot do it without calling a hospital and getting approval. If a patient is critical then you can operate normally but if someone isn't quite sick enough to be a code 3 return you made as well be an EMT because you can't give them fluids or other medications to get treatment started or for their comfort. If they aren't unstable you better not touch them. I tried to urge them to push for updated protocols and even drafted some myself so they wouldn't have to do any work and they couldn't care less about the medicine or modernizing how they practice. The last thing I will mention is that the company loves to nominate its employees for stars of life and other awards so that they can try to get magazine coverage or brag about how great of a company they are but I have it on the first-person experience that they will nominate their people for things that medics in other counties do all the time every day that is not unique or outstanding in any way and will even go as far as to embellish the story to gain these awards. They are a joke and a complete play on the award system by the company for their own free advertising. Zero integrity, zero compassion, zero pro medicine attitude, they have nothing at all that you want.

I like it a lot here overall. Great people, great pay with yearly steps, cost of living adjustments, and retention bonuses. Equipment is top of the line with power loaders on all ALS and maybe half of BLS units, large ambulances that are well taken care of, and frequent updates/new units always arriving. Great people too both at Medic and in the fire departments of Solano co. It's a very tight knit EMS community with many great learning opportunities due to high call volume, high acuity calls especially in Vallejo, and ALS FDs for good support. Constant QA of runs means we are always getting feedback on how we can be better but often is excessive/overbearing. Great continuing education outside of that though.

Pay as described above is great but we don't get daily OT even after 12 and mandatory shifts are only 1.5x. While the hourly rates and bonuses are great those are the tradeoffs. 

Medic too often puts efficiency over employee happiness. They are very rigid with shift trades, only allowing hour for hour trades within the same pay week so no one gets extra OT from it. We have mandatory shifts and any day you show up you can be held over for hours either on your shift or to cover someone else's if they call out. This includes BLS IFT shifts. The posting plan is very tight and permission is needed from dispatch to get food, gas, or anything outside of the designated block. Almost all posts are parking lots. Speaking of dispatch - we don't have a unified county dispatch but we have in-house dispatchers separate from the city 911 call centers/fire dispatch. They are incompetent, play favorites, and have the power of God over you in every respect as mentioned above. Also, for some reason their microphones are all wildly different volumes so sometimes you need to go deaf from other ambulance crews traffic just to have a hope of hearing half of what the dispatcher says, while other times they're twice as loud as anyone else. Every single ambulance radio comes across as the exact same volume and every single professional dispatch center I've ever heard on cross traffic doesn't have this problem. It's a minor annoyance in the grand scheme but I say it in hopes someone reads this and finally tries to fix it. 

All in all, the good is really good and the bad is more annoying than anything. Certainly stuff I can live with. I recommend this job highly to all EMTs. Paramedics will learn a lot here but the paperwork, QA, and holdovers hit them way harder. Also their pay is not as good as EMT pay relative to other area jobs. 

There are only two good things about working for this company. The medical/dental/vision benefits and the amazing EMTs, Paramedics, dispatchers, and Education Director. However, don't get too attached, EMS has a high turnover rate to begin with, and somehow this place seems to thrive on doubling if not quadrupling the norm.

They are family run with 90% of management positions held by family. This means if you manage to survive this shark tank long enough, there's little room to grow within the company. The fiery tempered family have a reputation in EMS as their "Vice President of Operations", goes out on calls and whether in official meetings or out on the scene feels no need to treat his employees with any modicum of respect. They hire and fire people to cover their own butts whether it is called for or not, then will hire back the people who didn't deserve it once they feel a safe amount of time has passed.

If you love being screamed at, hearing screaming, being treated as a replaceable moron regardless of your background, this is the place for you. They have one admin position in their main office that they can't seem to keep anyone in for longer than a few months. This is the most hostile work environment I could ever conceive. This family/company creates a dog eat dog environment and talk down to everyone because they know their jobs are secure because they are family. Unless you are a member of their family, you will never have job security here.

The term "everyone is replaceable" rings true with this company. Many EMTs and Medics  start their career at this company and sad to say, many end their career there too. Company is ran by 3 spoiled, hardly educated grandchildren who feel entitled to rule over seasoned EMTs and Medics. Demands of the job are general of the profession, but the demands of management and their micromanaging make this company a never ending cycle of stress and drama. Being called on your days off to explain ridiculous incidents...head hunting for reasons to write up or fire someone..and let's not even get into the harassment on all levels. Intimidation, stress, and feelings of inadequacy run rampant in this company. If I could have done one thing different with my career, it would have been to never considered working for this place. There is a reason they are "always hiring"...because they fire employees each week for ridiculous, human errors. If you can, hold out for a better company. It's worth the wait for how much time, effort, and money schooling costs. Don't let this company steal your desire to serve the community. I can't wait for the renewal for their county contract because I definitely plan to be at the meeting to voice my concern about their fudged response times, harassment in and out of the workplace, and many other things to boot.

I got hired by medic months ago. I was a great employee to them. The amount of medical experience you get with this job is great for BLS IFT. Its a good way to get your foot in the door to the medical scene. The compensation was great but it didn't come easy. 

Every day felt like i was being watched by the supervisor on duty. they were micromanaging all the time not just to me but to all of their employees. If you are late to your call even by a few minutes they will talk to you. Management is ruthless when it comes to writing you up and they say they care about your well being but in reality, they dont at all. There turn around time is on average 5 months and when they lay off people they end up mandating their full time employees (taking advantage of them) just until they can find more employees to hire. 

My advice is if you get hired here, just keep your head down and get in and out as fast as you can. The other employees are really cool people and I got along with all of them its just that the management is a different story. The CFO, is a really cool humble person and you can tell that he really loves his company. But sadly the management needs to change because they have low morale which in turn doesn't give their employees any incentive to continue working there.

There was no real typical day as far as medical calls go, they could vary greatly in intensity, time and volume.
 However, daily and monthly inventory and date checks. Ordering and restocking items in the ambulance and the station. Vehicle and equipment checks. Cleaning of station and vehicle(s). Patient Care Reports(PCR), billing forms and signatures, for every patient treated or transported.
 I learned a lot about dealing with customers during some of their worst moments. As well as, supervising the medical treatment of patients in varying degrees of distress. Utilizing teamwork, my partner(s) and I, working with the local fire departments personnel, to extricate while treating patient(s) from any and every type of structure in the county.
 For all the responsibility and personal and liability risks involved with the job, you might think these workers would be offered the very best medical and monetary compensation. Doing procedures, which are only ever done by a doctor in the best of conditions and being fired for saving peoples lives for any mistake, even if it doesn't affect the outcome of the call. This was after being forced back to work 3 weeks after a failed neck mass removal. Although I asked for, and was denied a light duty position.

This company is a mess, and ultimately everything leads back to management. It’s a struggle to fill shifts, which leads to 2-4 hour hold overs at the end of basically every shift, direct supervisors are always out running calls and therefore aren’t available to fulfill their supervisory duties and everyone, from dispatch to paramedics is burnt out. 

The culture isn’t much better. Upper management definitely shows favoritism and doesn’t really communicate with ‘lower level’ employees. Which, to be fair, is partially affected by the fact that they have to run calls. We have to manually check our paychecks because finances shorts our checks often, and they don’t even answer emails when our paychecks aren’t correct. That being said, most of my partners have been amazing, as tired as they are. Direct supervision is also mostly pleasant and professional, though some individuals in that position talk down to us.

Overall, working at this company has convinced me that I don’t want to be a firefighter/paramedic after all. If this is any representation of how EMS as a whole is, I want no part of it. I suppose in a way, it was good experience though. 

I’ve worked here 6 months as a full time emt, the decent wage is almost not worth it. A very inappropriate and unprofessional culture in management. You even breathe wrong they will write you up and tell you it’s all your fault. Mandatory shifts and holdovers wouldn’t be such a problem if you actually were appreciated. The owners make you feel like your family but with the management of the place you are not gonna feel that way for long. I can’t even imagine if I stayed here after paramedic school, it’s just not worth it. Every job has its negative pieces but this place is overwhelming bad. Seemingly great and a dream job in your academy only to find out it’s a mistake taking this job.Do yourself a solid and avoid this place. Hopefully amr takes over cause I could go on all day about this company. I’m currently looking for another job, the stress is just not worth it. If you do choose to work here , fly under the radar and make sure you yes sir your way out of everything.

When originally hired, you see the flashy pay and benefits that get you through the door. 

Once employed, the real company reveals itself. Management is a dictatorship, where very unprofessional verbal conversations arise and rules are followed on a company benefit basis. The companies solution to problems is either throw money at the situation or beat it into submission. Given these reasons, management is 1 star.

Speaking of rules, it is considered a company "right of passage" with the amount of write ups given. With this, an employee can be discharged very quickly with little reason. There is no advancement unless you sell your soul to this company. 1 star for job security and advancement.

Employees are usually worked nonstop during their shift with unnecessary holdover calls also given. Add to this mandated shifts and the work life balance is 1 star.

Job culture is also 1 star. Moral at this company is so low that special events/activities done by the employer do not even temporarily boost employees feelings. Most individuals keep their heads down to attempt to avoid conflict and keep their job. 

I would not recommend anyone take a job with this company, especially as a nurse. In the short time, I was with this company, I was misled about my pay, and misinformed about the night nurse duties. After being belittled by a paramedic supervisor, constantly confused about where I will be placed or if I will be partnered with a paramedic or sleeping in the kitchen for 12 hours and reluctantly accepted nights I was fed up. After leaving the company, I found out my checks had multiple mistakes of underpayment, days of non-payments, and days of overpayments. I was told by multiple staff EMTs to keep a close eye on my checks because they consistently underpay staff and mess up on checks. It has been a headache to be in this company and even a bigger one to leave. Non-supervisor staff is amazing and great people but management is a complete mess. Not worth your time and if you're a nurse, you deserve better than to be treated this way and severely underpaid. 

Top Job Titles	Average Salary
Paramedic 3 salaries reported	$42.90 per hour
Emergency medical technician 1 salary reported	$34.90 per hour
Supply technician 3 salaries reported	$23.02 per hour
Emt-basic 3 salaries reported	$22.67 per hour
Registered nurse 4 salaries reported	$38.75 per hour

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