physical therapist

licensed practical nurse

nursing assistant

speech language pathologist

occupational therapist

Medical Facilities of America

Sadly, this place has more turnover in management positions than nursing. Morale is an issue because nursing is under appreciated for what they've accomplished without leadership. 

The administrator was fired for taking Fentanyl patches off residents, the new administrator is nothing but an ex-state surveyor playing corporate's games and lying when anyone brings a concern to her. "I had no idea that was going on!" Well maybe you should come out of your office and watch for a while? Actually paged once overhead "All nurses and LPNs report to administrator's office." Apparently LPNs aren't nurses, though we run the place. 

Unit managers, been through at least 5 since I started, they're treated as bad or worse than the nurses. Corporate's decision to fire all prn's and part timers has the unit managers working 160+ hours each pay period, running a med cart because they have no one to schedule, all for salary pay. Don't come out of the office to help nursing. Ever. But are quick to come suggest extra things we could be doing and/or dump a lot of their paperwork on nursing. 

Current DON, been through at least 3 of those, is the most manipulative person I think I've ever met. Puts people on the schedule on their days off/other shifts without asking or telling them ahead of time, schedules people (especially CNA's) that haven't worked there for 6 months. At any time, may have 6 CNA's on the schedule for 11-7 but 1 who shows up because the rest don't even work there. Sits in meetings for 3-4 hours a day doing who knows what, because nursing is never informed of anything. Housekeeping generally tells us when we're getting an admission or discharge. Pushes med cart and signs off on narcs that aren't given. If she didn't give the narcs, did she give anything else? 

Other areas, well we have a medical records clerk who (although she's worked there for 20+ years) apparently doesn't know how to punch holes in paper and put it in charts. Or forgot how, since she used to do it. Or maybe it took her 19 years to remember that "she's not a clinical person" so "she can't file anything". Ridiculous. Nurses have to do MDS charting on several people a shift on top of other charting etc. 

With all that being said, we have an amazing team of caring, compassionate nurses and CNA's, who work quite well together, even with shoddy management. We hold this place together and keep it from going under with virtually no guidance and assistance. I'm proud to say that I have worked with this awesome group of women/men. The residents and nursing staff feels like family. The worst part about working here, for me, is that corporate and management could care less about safety and effective nursing, as long as the money is there, and that attitude truly affects the staffs morale. 

First off, MFA and CRCC (Fayetteville, NC) is the same place. Google reviews lists a lot of reviews from the DON and ADON themselves. Read any review from a nurse that's ever worked here & you should be running for the hills. I didn't listen. I gave it a shot anyway and it was a disaster. Just like most nursing homes this place is incredibly understaffed and nurses are overworked. Between 25 - 30 patients for 1 nurse. New management in certain units had the place running worse than it was before, which is saying so much. The training is like 2 days long and then they throw you on a med cart by yourself.  When new nurses get hired, you have to train them yourselves. None of the new nurses ever stay. You'll spend a couple days training them to get temporary relief from having to work 12+ hour shifts before they quit a couple days or weeks later. In large part it's because the work load is so heavy and the training is so poor. Management does very little to try to retain you as an employee. You have to fend for yourself or be treated like you are disposable. They look at you like you're insane if you ask for help, clarification or assistance. It's every nurse for themselves at CRCC/MFA . Most nurses there are just waiting to get their 6 months experience to leave and work elsewhere. A handful of nurses got threatened to get reported to the BON after working here. The DON and ADON will not give positive feedback to future employers if you put them down as a reference. This place will use you and abuse you any way possible. You'll end up working 12 - 16 hour shifts because nurses call out and quit so often. Very few nurses that have been working there longer than 6 months. If a patient complains about a nurse, the DON, ADON and Unit managers are quick to believe the patient and reprimand you before addressing you first. They treat you like you're incompetent if you make even the smallest mistake or fall behind on your shift. I would never want my family member to be cared for at an MFA facility. Absolute worst nursing experience of my life.

This facility has one of the most talented and dedicated Directors of Nursing I have encountered. The DON demonstrates exceptional clinical knowledge, consistent professionalism, and a clear commitment to resident outcomes. They are highly organized, responsive, and visibly invested in elevating both staff performance and the overall standard of care. Their leadership style is firm, fair, and deeply resident-centered.

However, the DON’s efforts are significantly undermined by the current team of unit managers. Several unit managers lack the leadership skills, clinical awareness, and follow-through required for effective nursing administration. Important tasks such as communication, timely documentation, staff accountability, and coordination of care often fall through the cracks at the unit level. This creates avoidable delays, inconsistencies, and frustration for frontline nurses, residents, and families.

Despite these challenges, the Director of Nursing continues to shoulder the operational burden and maintain stability within the building. Their talent is unmistakable, but the facility would benefit greatly from:
	•	Strengthening or replacing unit-level leadership
	•	Raising accountability expectations among mid-management
	•	Providing targeted training in communication, delegation, and regulatory compliance
	•	Aligning the unit managers with the DON’s higher standards

With improved support from competent unit managers, this facility has the potential to operate at an exceptionally high level. The Director of Nursing is the strongest asset the organization has—what’s missing is a management team capable of matching that level of skill, consistency, and professionalism.

As a manager in this company, you are asked to turn a blind eye at unethical behavior lead by the current Administrator. Turnover is extremely high in this building and especially with department heads; mainly due to the Administrator micro-managing and targeting department heads if they aren't in her circle. As a manager, I had been targeted for attendance (although I was exempt and never called out) and when I asked how this could take place because I don't punch a clock, the response was she was waiting and watching me come in to work. I also have been targeted for questioning resident abuse. How do we allow staff to abuse residents and only give them a verbal warning? There is no consistency in that facility. The Administrator is making non-exempt employees sign off that they took a lunch even though they worked through their lunch to save money. You are not allowed to take PTO and are expected to put in 10 hour days regardless to whether your work is done or not. If you do not want to focus on customer service then this is the place for you. The Administrator tells staff they are ineffective at their jobs and with this kind of encouragement, it is no wonder why the nursing administration turnover rate is over 200%. And don't bother looking to the Corporate office or any of its affiliates to help. When I did so, I was encouraged to seek other employment.

The residents at this facility are just precious. It happened to be the one thing I enjoyed while working here. Unfortunately, it is not about their care. It is disheartening to work for a company that has peoples' families in their care and all they are concerned about is the dollar. I loved the team I once worked with and outside of the Administrator and DON, they really do care about what happens to the residents in that facility.

Half the management is apparently on drugs and they dont care if the staff are also high.  Its surprising more patients havent died over the last few months.  The term "neglect" doesnt even cover the lack of collective skill and care given for both staff and patients.  They apparently pay the state inspectors to look the other way.  Youd have to be deaf, dumb and blind to not notice everything wrong in this place. The good staff are at risk because they're out numbered by people who can barely function and you constantly have to clean up after others.  Not to mention, you cant help but feel that your license and reputation are at risk just being associated with this place.  They pay people to write positive comments on their various pages and profiles, because they're afraid of the truth getting out.  Patients routinely suffer "mysterious" injuries and a few have died literally due to neglect.   Half a dozen CNAs quit in about two weeks because they got tired of having to pick up the slack of worthless aides and because the nurses are a bunch of jelly fish....no spine.  They dont even exhibit the traits of a good nurse....they simply show up to pass pills and go home.  No actual concern for the feelings of the patients.  No empathy for anyone, really.
No one possesses the ability to lead and when something is wrong, everyone all the way up to the administration can be seen just throwing their hands up in the air, denying responsibility.  It's like Lord of the Flies...bunch of kids pretending to be adults. 
DANGER!!!!.....stay away!!!

This company has many faults beginning with ADMINISTRATION!!!
at Asheville Health Care the mainly search for warm bodies. If you are a new nurse then come on down, get a management position then sink with the rest of them. You will not get good orientation for the position as our SDC that has been with the facility longer then any other has left too(she was Good).
Policy and procedures means nothing to this company!!! If you get in good with the person who is acting as the DON (can't keep no one in that position either) you can do as you please. The acting DON spends more time on her cell phone then she does doing anything else. No wonder all the other employees don't get called out when they are using theirs at inappropriate times. The only time the slackers stay on top of things is when State is in the building. It makes it hard for the ones who work there and really care about the residents. Policies are made to follow and keeps companies out of trouble when followed! 
State has been in the building 3 times in 2 months because of complaints. Again if the policies were enforced for everyone including Administration it would be a better place.
They need Unit Managers, DON, SDC, Social Worker/Discharge Planner, Weekend Supervisor, 2nd shift Supervisor.... All of these positions are management/ Administration. That's not to mention the high turn over for CNA and Nurses.

So if you don't care about GOOD resident care or your nursing license/CNA certifications then go to ASHEVILLE HEALTH CARE CENTER!!!!

By the way don't give the interim DON your CNA decertification paper to sign and mail cause she will loose it and you won't be recertified!!!!

My review isn't so much of MFA as of their facility in Virginia Beach. When I began working here I was excited because the nursing and administrative staff seemed so helpful. Unfortunately, that didn't last long and within a month I was overworked because of being understaffed and nurses who didn't know the meaning of the word teamwork. I had let that all go because I love my residents, their families, and a few of the staff members, but seeing my recent paycheck I realized that I should have been paying closer attention to my hours, shift differential, and bonus for picking up extra shifts. I wasn't paid for my overtime, nor was I paid what I was promised for picking up extra shifts, let alone my shift diff. I realize that this job is not all about money and wouldn't be pursuing my education towards a career in nursing if it was, but I am a single mother and do expect to be paid for my hard work. I am barely surviving supporting a child on my own and having a paycheck that is $200 short has certainly affected caring for her as well as taking care of myself. I was also offered a raise that never came to fruition because we don't have anyone in human resources. If I had known this at the time I would have never turned down another job offer with better pay and benefits to stay at a place that is constantly stressful and doesn't pay you for your time or effort.

I love the residents but as a Cna I wouldnt work here. Charlotte healthcare is the only facility of MFA I've worked and will be my last. The mistreatment is haunting and when you leave your still stressed and its so much for one person to do. Sometimes only one or two Cnas would show up for work and the dumb LPNs would want showers done. The cnas don't work together and have attitudes and are always trying to find something to complain about. The residents that are in their right mind try to sexually assault you and talk down to you in any type of way. Lpns don't care about you and try to overwork you and expect you to do some of their work. They have their favorite cnas so you will always end up with the hardest assignment. Everyone is totaled care on long term, cnas don't want to assist with the hoyer. LPNs songs care you have a million showers to do the LPNs don't want you to give any bed baths and be on your back about showers. They don't care if you take a break just wan you to finish all this stuff before third shift comes because they'll talk trash. You have to take the trash out at all hours of the night, pass ice, get all these people up.with no help, take vitals and weights and so much more all in on one day and chart and its very overwhelming. Management is terrible, LPNs are terrible and some of the cnas are also. This is not  a safe place to work or peaceful. I hated going to work every single day and left in almost tears everyday. I don't missing one bit. The pay is above average..but not worth the torment. Don't work here for your sanity.

I have been employed with this company for almost 2 years. As with any LTC facility we have our faults, but our good traits definitely out weigh the bad. I have watched our facility change so much in the past year. We have went from having monthly state complaint surveys to 1 in the past 8 months. We treat our residents like family and provide quality care to them. We have very high acuity residents admitted to our facility but all the nurses and CNAs take the challenges with grace and compassion to have a positive outcome. The management cares about the staff and we all pitch in to help each other when one of us are in need. 

Many of the residents families come to us and thank us for everything that we do for their family members. At the end of the day hearing thank you makes the day worth while. We have also had families that weren't so happy with our care but by the time they discharge they are able to see what wonderful work we do and the care we provide. We have had many great outcomes from these more "difficult" situations. 

We have a great team and love welcoming new faces to our ever growing family. We recently had two of our CNAs finish nursing school and instead of deciding to move on to a new place they are staying with us. If you or someone you know is looking for a job that they will enjoy coming to on a daily basis then Asheville Health Care is a great place to look!

Your title may be Charge Nurse, however you have no authority.
Following protocol and procedure will always land you on the carpet... the customer is always right.
Following the MD's orders will land you on the carpet... the customer is always right.
Being verbally abused, physically abused... no help for the staff.
You can be accused, investigated, realize that the "Customer/Resident" lied, however you'll be suspended and still expected to take care of the person that jeopardized your job and livelihood.
The cliques at this facility are iron clad.
Attempting to have issues resolved... ineffective.
Requesting a change in shift... ineffective.
Yet you will always be asked to pick up, just another shift, citing the bonus pay for "picking up".
Let me warn you... the bonus is taxed.
You'll be bounced around the facility, taking on assignments that endanger your license, as well as the residents.
I once saw an orientation with fifteen possible employees, after one week only two of the fifteen remained.
They endanger your license.
Inappropriate admissions, bariatric patients that are total care however all but one nurse is female.  Wounds, undocumented psychiatric conditions... I could continue but to no avail.
They are happy to inform you during orientation and interviews that they have employees that have been working there for 20+ years.
Here's the reality, none of these people actually work on the floor, they are in HR, Supervisors, and Schedulers.

Top Job Titles	Average Salary
Physical therapist 2 salaries reported	$45.00 per hour
Licensed practical nurse 8 salaries reported	$35.06 per hour
Nursing assistant 1 salary reported	$17.00 per hour
Speech language pathologist 19 salaries reported	$45.70 per hour
Occupational therapist 1 salary reported	$45.00 per hour

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