local driver

warehouse worker

truck driver

associate product manager

product manager

Medline Industries

I’ve waited so long to write this review lol. If you plan to apply here my advice is don’t! Where do I even start…for starters the warehouse doesn’t have an ac so you’ll be doing physically demanding work inside a 100 degree warehouse. And if that wasn’t bad enough, your work and performance will be tracked through this system called ProTrack; if you take too long to finish an assignment or have long breaks in between assignments because let’s say you had to go to the bathroom or go grab some water because it’s over 100 degrees, your performance will dip and you’ll have a “negative performance” and will be talked to and “coached”. Depending on who your supervisor is or management you will be fired because of that. Some managers are more lenient, some are not. So keep that in mind. Oh, and that famous bonus they promised so much during the interview will depend on that, too. 

The quota for your bonus is hard to achieve and you’ll pretty much have to work at a fast rate non stop to even get the minuscule amount they give out. You’ll be lucky to even get $100. Every cent you earn at this company will be earned because they expect you to work non stop for 8/10 hours a day or even more because yes there will be plenty of OT which is good for your paycheck but not for your well-being. Now on to that, you will never know when you’ll be getting off. If you work 2nd shift, you won’t go home until the work is done. That could be 8 hours, 10, 12 and sometimes more. And if something breaks down, you’ll have to wait until it’s fixed so you can continue picking and get the work done so you can go home. You won’t be allowed to go home until you get a managers approval. The company owns you. One time, one of the lines in “g2p” broke down  and we had to wait for someone to get there and fix it so we could continue working and weren’t allowed to go home. We left at 3:30 am…even though our shift had started at 4pm. And still had to come in again the same day at 4pm. Other times, I heard they would leave until 7 am the next day because “G2P broke down.” I was part of “Repack” and every night after finishing up OUR WORK we still had to go help out “Case side” until our manager gave us the ok to go home. Once again, the company owns you. Plenty of times I would clock out at 2 or 3 am, drive home, sleep a little bit and  wake up at 7:30 am to drop off my son at school. It was terrible. I was sleep deprived for so long  and I’m still trying the get my cicardian rhythm back on track. 

So, not only will you doing laborious work in hot weather and waiting until they let you go home. The work is absolutely mind numbing and tedious. You will be doing the same thing all day long which will be picking if you’re a warehouse “operator.” If you work in Repack or Caseside, you will be wearing a headset and talking to voice operating system called Jennifer. She will tell you where to go, verify the location, item, and quantity. Doesn’t sound too bad and it’s easy, but you will get sick of listening to her all day long and repeating the location, item number and quantities lol. You will absolutely not learn any skills at all. If you’re career oriented or want to do something with your life besides warehouse jobs, this will hinder your progress because let’s face it, “Warehouse operator” looks bad on a resume. You will have a hard time getting hired elsewhere. I stayed there for almost 2 years because no one wanted to hire me and I never had the problem before. Thankfully, I had other experience from other jobs so that helped me out a little bit in the end I think. If all of this wasn’t bad enough, you will deal with favoritism and drama. You will be working with a bunch of kids because no self respecting adult would work here. Only consider working here if you’re facing homelessness like I was back then because if it hadn’t been for that I would’ve never consider working here! Do yourself a favor and apply elsewhere. 

I worked here for nearly three years. Medline is actually a great company to work for and the benefits are amazing! The toxic management in the Gresham branch (B27) destroys what should be a great place to work.

 As a team member, it’s all about time and doing things both quickly and accuracy. If you’re a hard worker with more than two sticks to rub together you’ll be fine as a picker so long as you never dilly dally. I cross trained in many departments as a flex P/T employee to know where my best fit was before accepting F/T. I was also a trainer. I worked very hard to properly train our new hires and give ongoing support to all team members. 

The system tracks everything you do down to the second and, if you can’t keep up, you get written up to the point of termination if you can’t figure it out. This wouldn’t be so bad if not for Management bouncing people around to different tasks before being solid in the first role, killing the person’s numbers for both, putting them in the line of fire and getting them written up. Advocating for myself and my team was like spitting in the wind and had no value, even if they acted like they cared or agreed. They always fall back on their precious “system”, even when the system is clearly the problem in any given issue. Forget that if management put that person, often unknowingly or unwilling in that position, setting them up to fail. Then they ignore that fact and instead of making the easy, albeit sometimes inconvenient for them adjustment that could easily correct the issue, they simply fall back on numbers and write them up anyway. Too many tasks are geared to times that would require a robot to meet them as is and dealing with both computer and human caused timing issues isn’t sustainable, even for the hardest workers. I can’t tell you how many people try to run themselves into the ground trying to accomplish mission impossible out of fear they will be written up and fired. This produces lack of quality in the work, excessive exhaustion, lack of motivation as well as driving up the number of on the job injuries, all of which is totally avoidable.

Because of this, they constantly lose really good, hard working people. Thanks to their beyond toxic management, I witnessed two full on mass exoduses at every level. This included team members who had been working there for many years, leads, multiple trainers (because they are the most abused and often used as scape goats to avoid fixing issues), and even managers (the ones who cared and tried to make a difference and finally gave up fighting the losing battle). This resulted, as expected in forcing the rest of us to work long daunting hours with zero respect and even less appreciation. 

Truth be told, even with the micro managing time based system’s expectation, if they actually dealt with the out of touch, toxic management, many of us who actually loved that place and cared would still be there.

This company has great values as long as they stick to them. It is a competitive, performance based environment, that definitely has lots of room for growth and opportunity if you work hard daily to prove yourself. The pay is decent and bonuses can be nice as far as being a warehouse operator. Benefits are good enough and not too costly on the insurance.

I used to really boast about this company and would recommend it to anyone I knew who was looking for employment, especially during Covid-19 since Medline will never be out of work. I would still recommend it to someone who isn't necessarily looking to keep the job long term. 

The problem with Medline is the upper management. At a branch level, everything was great, which I'm sure this varies between locations. The whole team really had their stuff together when I started working there and I could genuinely say that I felt valued and didn't mind coming to work every day. Unfortunately, Medline's senior management and HR have started to micromanage every aspect of the work environment. 

The leadership team has so much meaningless work piled onto them that they can't spend any time in the warehouse to actually monitor the operation. As a result, employees are not getting the 1 on 1 time that they need to improve. Turnover is high and continuing to increase due to lack of true leadership and compassion to help their employees succeed. This doesn't make much sense considering most of the leadership team's bonus is directly affected by the team member's performances. Senior management and HR do not let the branch management team do their job and it's getting to the point that they cannot even make decisions for themselves. 

You can be loyal and work hard for this company for years, only for them to stab you in the back when it truly comes down to it. They will force you out with no reasonable resolutions to an issue. They have no problem with changing a policy that will cause hundreds, if not thousands of people, to either lose their jobs in the middle of a pandemic, or completely ruin any opportunity for them to move up in the company moving forward. This company is family owned and filled with people who have worked their way up by either being related to another person who works there or using the buddy system, which is all fine and dandy until they nitpick WHO can advance this way. They say that one of their core values is "Care for the Employees" but they choose to protect themselves over anyone else, even if they have done nothing wrong that they can physically point out in the policy.

In the end Medline will prove to you that they care more about making money and cutting costs than protecting and standing by the people who truly want to be a part of their company.

Started out as such a great place to work, but lately it's hard to find reasons to stay. This has become very apparent, as there are consistently 8+ job openings at any given time that can't be filled. The turnover rate is incredibly high. Once people start and see the type of work they have to perform for a minimal amount of money, they don't show up the next day. The wages were just recently increased, but are still not enough to compete with the current job market or growing cost of living. You can work at a fast food place for the same starting wage. They do offer benefits and PTO, as well as holidays...which I know is hard to come by. However, this job is high risk, requires months of training, and is monitored by the FDA. It's not simple work by any means. Raises are minimal, and based off a really poor judgement system. I've actually been told by a manager, they are not allowed to give a perfect review, even if it's deserved. There are people there who have been there 10+ years, making only a couple bucks more than new hires. 

There is absolutely NO room for career advancement, as they pride themselves on. Unless of course, you win the popularity contest. Talent, tenure, drive and knowledge have no effect on being able to advance. They will hire someone from the outside, for an entry level position, who will need much training to know the entire process, simply because they have a Master's degree(which is not required for the position). 

Many supervisors(not all), managers and leads are incredibly unprofessional and have been caught on numerous occasions talking badly about employees, or about employees personal situations. Nothing ever really seems to be done when these incidents are reported. Many of the people promoted to these manager positions have absolutely no experience or knowledge of how to manage, let alone how to speak to employees with respect and understanding. As stated before, it is a huge popularity contest! Also, none of the management is in sync, so you are constantly getting conflicting information. 

It's not all terrible. There are decent benefits, as well as the PTO and sick time. They do try to encourage moral by bringing lunch once a month, as well as treats for birthdays. The people on the production floor though, that is the REAL highlight of the job. They are the only thing that makes the days bearable. You really do become like a family. The hours are nice as well, but there is no flexibility of schedule. Sometimes it seems as if they expect your family to come second to their monthly goals. 

Sure, there are a lot of worse places to work, with harsher environments, but I think it only fair to warn future employees of the Medline "culture", which can be very toxic and it definitely wears on you.

What is the best part of working at the company?
The paycheck, because other then that there's very little to get excited about, because they as a company don't care about you as a person. Its a great job if you have no one that depends on you to do anything other then work.  But if you have a family or someone that would love to see you do something more then sleep til its time for you to work.  They wont tell you how many hours that your working til you get to work. They say is that you are required to work 8hrs, with 2hrs mandatory overtime when needed.  Then they say that we need you to work 11hrs or 12hrs not allowed to use your phone, to call you babysitter to say that you will be late, or now someone is going to have to get your kids ready for school, or now to pick them up from school. Since your supervisors are kids and don't have families. They don't understand why you can't work the hours that they just told you that you have to work.  The funniest part is they say that you must call in before you get to work to request part of you shift to leave early, which that use an 8hrs shift schedule, but you don't know how many hours your working til you get to work, and you can't use your vacation/flextime to leave early from work early when mandatory overtime is scheduled.  So to be on the safe side you have to use your earned time just so you can leave work at your normal time to leave.  


What is the most stressful part about working at the company?
Its always the people, anybody doing a job for two the months, its never the job, its always the people.  And the fact that they tell you that you never have job security any time that your proficiency drop below where they say it should be, they'll give you some time it back up, but if not then they brag about firing you and can't stop telling you about all the people that they fired before you. So they wont mind firing you too.

What is the work environment and culture like at the company?
Its a job, and its a job environment, not a career environment not some place where they want you to stay and plant roots. The seniors have been there for 3years, they are always hiring and don't care if you stay or leave, they even try to push you out if you can't keep up.

What is a typical day like for you at the company?
Clock in on time or get a 1/2 point, no chance to breathe until first break, then no chance to breathe til lunch clock in at exactly 30 min or 1/2 point, leave work whenever your time is up. But you must be able to account for every minute of your time. If not then you'll be on report, and come the next working time if you can't account for every minute, or if a tour takes you longer then they think it should then you now have a chance to prove that your want to keep your job.

A typical day of work would include reactive fire fighting because of inefficient processes and poor planning. You're typically expected to arrive early, skip/work through lunch, and work late. Especially when in a role that deals directly with the sales force, you should expect to receive irate phone calls from sales reps because they "run" the company.

There is no system of accountability for how sales personnel treat operations and support employees, but the operations and support employees are expected to treat sales personnel with the utmost respect regardless of how they have been treated. In this aspect, the culture is quite toxic and stressful.

Mid level and upper management is purely a game of cutthroat politics. The more people you can manipulate, the more control and power you will have. Most of upper management has no clue of the discontent at lower levels of the company, resulting in high rates of turnover. It's commonly known that management often hasn't the slightest idea what their employees are actually supposed to do. Lower management is called "the working managers'. This is where the disconnect happens. The "working manager" role often is a salaried position in which you are required to work no less than 50 hrs per week. Other than the functions of their department, they have a full time work load and have no time to deal with their employees. In the common event that this "manager" was hired from outside of the department, they have no knowledge of the department's functions and almost never learn. I've seen this lead to expanding departments of people who either a) do little work to almost nothing b) are overburdened with an excessive workload.

Typically, co-workers at the low levels within the company have a supportive "we're all in it together" mentality. This is often an "us against them" mentality because of an abusive sales force and cutthroat management personnel. If you're in management, your coworkers should be viewed as adversaries and never trusted.

The hardest part of the job is coping with political pressures. There is no training process implemented and you have to figure things out on your own. All training, is hands on. Usually, jobs are not difficult but a large amount of tedious tasks is assigned.

The most enjoyable part of the job, by far, is the cafeteria. Good food is offered for breakfast and lunch for very reasonable prices. There are always a lot of options, healthy and vegetarian alike. You can develop some meaningful friendships because there are a lot of good people in the trenches.

The people and management teams that I personally worked with while I was with Medline we’re great. The company definitely cares about training it’s associates before they begin their work with the company and is focused on highlighting the importance of what they do and what they’re involved with. 

For reference - this is based on a perspective from a smaller warehouse location that was brand new and my employment took place in 2019. The system in which the warehouses operate by is insane. How the entire operation runs off of the expectation of same day and overnight deliveries to hospitals and continuously presses onto team members and management that these deadlines are a literal life or death situation, including for completing order picking without a single mistake whatsoever, is not even remotely reasonable, especially in locations that are short staffed and desperately struggling to meet the base level standards and expectations with the lack of resources and help that they have to utilize. 

The system that the teams, including the leads and supervisors, runs off of is limiting towards allowing assistance from other departments and their associates because of how it can negatively impact their times and ratings if they help in others areas when needed. Different departments have different priorities in their ratings and it always creates a negative impact to jump around in different areas of work, even if it’s assisting in creating a positive impact overall in those areas and is allowing the job to get done on time and correctly. They need to focus in on what their overall priorities are. The overall leaders would rather operate by sending entire departments home early than to allow them to assist with the final stage of getting the shipments out on time, which they preach is a literal life or death situation, just because of how it can negatively impact the scores for the associates who are assisting outside of their department, and that decision is because these scores determine an associates performance and value to the company. They can be fired for having low enough ratings, regardless of their position, how long they’ve been with the company, etc. It’s just a broken and incomplete system to operate by for these reasons, as well as how it doesn’t allow associates to grow and develop in other areas outside of any specified time that is set aside for training, which may never become available when working in a department that is constantly short staffed. 

Let me start off by saying most people that work there say they don't mind the work itself but the lack of caring by management/supervisors and the company in general brings down the morale. I've been there for a long time and this is the worst it's ever been. 
For the last handful years they have been taking more and more things away from employees. They took away bonus' and said they added to our hourly rate to compensate what we were making in our bonus' but they didn't compensate enough because I make less now then when I was getting a bonus. They took away turkey and hams we got at holidays. This year they changed PTO time to where you have to accrue it you don't get it from the start like we used to and your Protected time off they are doing the same thing with. I understand new employees may have taken advantage of fronted time off but to make all your employees accrue all their time especially your long term employees that have been there 15 - 20 plus years is just insane. 
They're formula for figuring out raises is just as insane. Part of the formula is how much time you're actually working in the warehouse. So if you've worked there for a long time and have a bunch of vacation time that's held against your raise if you use it even if you schedule it off because that's hours you're not in the building. To make things worse they are now stopping paying you for any time you didn't use but you can carry over up to 40 ours the next year. So you're not paying me for time I didn't use but are docking me on my raise if I want to use my time, make it make sense. The other part of the raise formula that doesn't make sense is they go by how many functions you do. So I work a full shift just as hard as anyone else if not harder but because I didn't do multiple different functions it's going to hurt my raise. I was working all day very hard not to mention most days I'm stuck doing usually my main task and don't have time to get involved with other jobs/functions. 
Also, they bend over backwards for new employees or newer employees and do nothing for tenured employees. It shows when people walking off the streets start off making not much less than someone whose been there 15-20 years. then this past raise there was a few of us were going to get a pay out instead of a raise and they supposedly adjusted the max pay which made no sense seeing as us few tenured people don't make the same and they never said what max pay was. Very frustrating when you're there all the time never call in or late and put in a honest days work every day while others get all the glory. For a multi billion dollar company they sure do penny pinch.

I worked here no longer than 3 Months and in 3 Months this is what I realized about this place. 

The good things about this company is that they pay good, have monthly bonuses based on productivity and how fast you can comeplete a picking order, frozen TV dinners in a freezer if you’ve forgotten yours. Smoking on property. Two paid 15min break and One paid 30minutes lunch. Straight away system, when picking you go one direction. No back and forth unless you skip the location or there is a problem and you come back to it. 

Now the bad things are coworkers, specifically Rogers Location, same with management. From my experience there are a lot of hate to each other as this place isn’t a “Team” based place. Especially when your bonus depends on your speed and productivity, everyone is for themselves. Management has a rule, “If you come across a problem fix it or you’re the problem”. By this, it means if you come across a location, let’s say A1b2, and there is cardboard there write down the location turn it into management they’ll take care of it. But never does. After turning in so much, they tell you or talk behind your back saying you complain too much.  Long hours, there are two shifts, 8a-4p or 11a-7p. But then again, work is done when work is done. I was told at my interview here and there they’ll have Mandatory OT. In my definition Here and there is maybe 2-3 days out of the 5 day week. But their here and there definition is 5/5 day week. Working 8-12 hrs depending on how busy it is. And yes. It’s everyday you’ll experience at least a minimum of 9hrs work days. If you ask a coworker for help or a question they get mad at you because you’re ruining their Performance time and Speed, which affects their Pay bonuses. ALOT OF MICROMANAGING, they check your performance and speed daily. If you’re not up to par they’ll hound on you. It takes time to become good. They want you to work as fast as possible while carrying up too 50 pound boxes. Not just a few, it could be a 6 foot pallet of 50 pound boxes. It’s do able. But for some it was not. They time you based on how big or heavy the items were, if you had to wait for your cherry picker to go up/down, waiting for someone (if there slow you have the option to skip the location and come back later). If you needed to help someone or go to the bathroom that’s lost of time for doing just that. But they have little slips where you can put down reasonings but if you do too much they think you’re trying to cheat the system. Also there is only so much time given in certain departments. But everything you do is Micromanaged.

I worked at Medline's B43 branch for close to 2 years. I worked in a handful of positions during my time however given the way job titles work there my pay remained the same.

Typical days started with a morning meeting then you're assigned your tasks. Things are heavily automated so once you received your task it's pretty straight forward what you need to do. There are quite a few things you can do but it you're pretty limited unless they teach you how to operate some of the heavier equipment and machinery. Once you get going most of your thought process is just replaced with either following on-screen instructions or listening to a robotic voice tell where to go next. 

Most people were friendly and the people who were institutions didn't seem too drained from working there 5+ years. However management was hit or miss. For example my direct supervisor was easy to talk to and capable of making jokes but sometimes when I expressed concerns of corners that fellow employees were cutting that made my job and the jobs of others harder it was met with apathy. To their credit though when I escalated the situation to a manager above their head I wasn't met with retaliation.

The culture is seems great when you first start. You are usually enticed with what looks to be a great bonus program. Basically you can earn considerably more money on top of your paycheck by working fast and precise. However depending on what job your assigned can make this easy to max out or almost impossible to even earn a bonus. There was acknowledgment about the disparity between work functions but I never saw meaningful change. Management is always supplying cake once a month for birthdays and employees do get recognized but after a while you see it's a just a vain attempt to balance out the constant forced overtime and low-pay. 

I think the hardest part of the job was, subjectively, knowing you had no control. You are at the whim of your supervisor and with the automation set in place you were left with little room to try new approaches to tasks. Aside from that it can be a very physically demanding job. Overtime was common and it takes it's toll.

All in all I don't look back at my Medline days very fondly but I can't deny that I was given quite a few good things to add to my resume which made it a great leaping off point. I also feel that is important to note that during my post Medline job search when I tried to reach out to the company I was given quite the run-around. I implore anyone to reconsider if they think Medline would offer them a great career.

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