courier

delivery driver

Medzoomer, Inc.

The overall process to get hired as a driver was outstanding easy. After that you get assigned to a pharmacy in your area normally mom/pop pharmacies. I really like the pharmacy I’m assigned too. Let’s start off with how delivery works with MedZoomer the message you about 7:30 Am ask if you’re available for the day. Then around 1:30PM-2:00PM they start assigning orders from the pharmacy to your onfleet app, when I first started I was getting about 16/23 prescription deliveries a day. Which they pay $5.00 per delivery if it goes over 10 miles then it’s .75 cents a mile. So if you have a lot of prescriptions to deliver it’s worth it but if you only get like 10/13 prescriptions to deliver honestly it’s a waste of my time because I can make more with Ubereats/Doordash/Lyft/Spark. I really like the setup with MedZoomer but unfortunately after a month I’m probably going to have to stick with my other delivery apps. The gas and time isn’t worth $50.00 bucks for the day. But it is a good company if you looking to just do something mid afternoon, and your only wanting part time work. Unfortunately I need full time work, also the tips are non existent. I’ve only made about $60.00 in tips the whole month I’ve been working. When I first got hired the hiring team leader said how I’ll make big tips nope. I can go more in depth with more of the bad but I won’t because this company is just starting up. 

What is the best part of working at the company?
Not guaranteed hours and if you turn down a last minute request to work they don't assign you hours again. I was constantly text about picking up slack and I did a couple times but when I couldn't cause the last minute and a customer texting me after having text about a delivery they didn't address it but never reached out for me to work again. Why is that my fault that I couldn't pick up the hours and I didn't appreciate a customer texting me in my personal phone when I used text about a delivery and then was text about a personal invitation to a party. Morning ever addressed and I was ignored with no resolution. 

What is the most stressful part about working at the company?
The lack of care to my personal safety and felt punished for not picking up his last minute by just being given hours after and ignored without any response about safety issues.

What is the work environment and culture like at the company?
Was fine working by myself, the pharmacy ppl were helpful cause I wasn't even trained I asked as I went because the videos didn't help when it was time to work and I wasn't even completed before told to go to work

What is a typical day like for you at the company?
Pick up deliveries at the pharmacy then drop them off at locations, the app would stop and if have to have steps ahead remembered so I didn't pass my turn when the so froze

A typical day you are asked if you are available to work and you choose whether or not you want to work that day. Upon acceptance, you are assigned a pharmacy to make deliveries. I'm sure this varies based upon the area and number of MedZoomer delivery people. Pay rate is not sufficient to meet basic minimum wage as an independent contractor. If you get 7 or 8 deliveries at $5 each then you will earn $35-40 for the deliveries. If you need to return any copays then that is an additional 5$ so let's say it is 7 deliveries with a return to the pharmacy at $40. If you can achieve 4 deliveries  per hour that is $20 per hour. Independent contractor tax is 25-30% that takes you down to $15 an hour. And you do not get milage unless it is over a 10 miles ( I think). Milage just for gas in a car that achieves 25 mpg in the city at $3 per gallon is $0.12 per mile. In my case a 7-8 delivery day is close to 30 miles so minus $3.6 (let round this up to $4 total or $2 per hour) only for gas. So now, IF you can get $20 per hour, minus 25% independent contractor tax, minus gas only (no other maintenance costs) you are now at $13/hour. So it is up to you. They need to at least provide a rate that allows the independent contractor to earn $17-18 an hour in normal conditions. 

I would not recommend MedZoomer as a place to work. Pay is often unclear and does not consistently match what is expected after completing deliveries. At the end of the day, totals are frequently lower than anticipated, with explanations given only afterward. A common issue is being told that multiple items delivered to the same address are not fully paid, despite the additional responsibility and time involved. Communication around pay is poor, making the job unreliable as a source of income.

Its a good side gig for making daily money if you are the main driver.  If you are a casual driver or a backup driver there are days when no work is available; so not dependable if looking for daily work. The pay is between $5 and $30 depending on the miles. The hardest part sometimes is making sure going to the right place bc the app only gets you so far. Also if get more than 10 packages depending on area it's a long day. There are certain times of the day when they have pickup so need to be ready to work at those times. The best part is your are alone if that's what you like.  There is job security, once you are in you are there for life. 

They want to put an ad and say "$25 an hour". Literally impossible to make $25 an hour when they're only paying $5 per delivery. The patients never answer the door so you spend almost 10-15 min on each order either waiting for the patient to answer and if they don't you have to fail the order and drive it all the way back to the pharmacy and they will only pay you .75 cents extra if you go over 5 miles. A joke. They tell you that the dispatcher will be there to answer all your questions or help you with something while you're on deliveries but they will take like 15-20 min to answer sometimes.   

What is the best part of working at the company?
It was great with a certain dispatcher

What is the most stressful part about working at the company?
The dispatchers do not really assist

What is the work environment and culture like at the company?
Not the best. It depends on the dispatcher.

What is a typical day like for you at the company?
It was like 2-3 hours and 15 deliveries, then it became the same amount of deliveries of over longer mileage.

some days are great with plenty work delivery. there are days that the pharmacy don't push out medication to patient. but every day you go to work you will get plenty of pkgs. try your best to stay same area it help you know your patient and map area. must wear their red shirt uniform be on time at your location they give you.




What is the best part of working at the company?
The hours are flexible and good pay

What is the most stressful part about working at the company?
Not knowing if you're going to have work 

What is the work environment and culture like at the company?
The managers are thorough with information

What is a typical day like for you at the company?
Go online around 11:30am, wait for my tasks to be dropped,  then go pick up the prescriptions and deliver them.

I lost my job so decided to try medzoomer. It was the worse experience, i got paid very little money for almost 7 hours. They don’t tell you how much you getting for the route until you finish the whole route. Also you have to get commercial insurance which is over $300 more a month. Rideshare driver makes way more.

Top Job Titles	Average Salary
Courier 55 salaries reported	$31.04 per hour
Delivery driver 1 salary reported	$21.50 per hour

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