laboratory technician

electronics technician

shipping and receiving clerk

mechanical assembler

electrical technician

Megger

A typical day of work consisted of answering phones, emails, generating quotes, processing orders, reviewing bids, handling repair activities, updating customers, and interfacing with field sales people.  Problem being, there wasn't always enough time to complete all those tasks in the timelines management expected.

Management seemed detached from the day to day, constantly asking for feedback, and disregarding anything that wasn't deemed positive.  Too many times did we hear "This is how its always been" or "there's nothing we can do to fix this".

Megger has acquired like, 6 companies over the last 5 years, and the inside sales staff has gotten smaller, while increasing the administrative work load to complete tasks.  Complaints or requests for explanation fell on deaf ears.

Its well known that management at all levels plays favorites, and if you are in the clique, you can't do anything wrong, all your mistakes will be forgiven, and pretty much do whatever you want.  But if you aren't, you are criticized at every turn.

Systems at Megger are incredibly outdated, mismanaged, and none of them properly interface together.  This results in the people at the lowest levels doing tons of manual inputs, often duplicating existing work, and being expected to stay on top of constantly changing expectations.

CRM is operated out of Dover, with no clear lines of established communication, and changes are often made without showing the users the changes ahead of time, or asking for input from the users who are in the system day to day.

Workplace culture used to be pretty great, but over the last 3 years, it just feels like most people are beaten down and exhausted.  As such, the company has been hemorrhaging talented people in the last 6 months who have finally lost faith that anything is getting better.

80% of the problems at Megger are solved by hiring more people to do each role, and replace people who are too set in their ways and unwilling to adapt to changing times.   

The hardest part of the job was being held to a standard that no other department in the company was held to.  Our overseas facilities would often takes days to respond to requests, if they responded at all, and we would get chastised for not updating the customer on a request in the same day (hint, if the factory can't/won't tell us when the equipment will be ready, we can't update the customer); or the production manager who wouldn't respond to emails from anyone who wasn't a "Manager", making it so updates were put out in a weekly meeting.  The same manager who would commit to projects verbally, but never on email, Teams Chat, or if a call were being recorded.  We were expected to quote equipment to have a specific lead time, despite knowing that we would absolutely not be able to deliver the equipment in that time frame.  Then we would be responsible to keeping the customer from cancelling the order.

This job used to be great.  People used to care about what they did, and who they worked with.  I'm not sure when that changed exactly.

(Full disclosure; I was fired for not being able to keep up with the ever increasing work load, including an entire job title [Service and Repair] being added to my position [inside sales], and not being provided enough training to adequately do that job)

- Anywhere from 1 to 3 months late on commission payments roughly half of the time — management dismissive to employees who brought this up. Responses to these concerns bordered on retaliation
     • This inherently means that they expected the same output whether we were getting the pay we were entitled to or not

- *Incredibly* high turnover rate— team lost more members than it kept over the year and a half I worked there

- More of a call center/customer service job than a sales job

- Inside sales is (or at least feels like) the bottom of the totem pole position at the company
     • The first to blame when things go wrong, with the least ability to fix the systemic issues and inefficiencies that caused the problems in the first place

- Employee suggestions were always “heard,” but concerns raised were always either dismissed or never followed up on

- Lack of open and honest communication with customers regarding lead times was not only encouraged but *demanded* for certain products at the tail end of my time there
     • When orders inevitably arrived late (as we knew they would), the ISR team was tasked with reassuring and updating customers— vastly increasing our workload

- Upper management was very old school and inflexible, very slow to implement promised changes

- Antiquated systems and processes— overhaul of these systems was constantly promised but never followed through on 
     •  *Every* issue I brought up in my time working there was something that had been complained about for years but never fixed

- Management at all levels would regularly ask for feedback, but tell the team they were complaining/being negative if the feedback wasn’t positive


What is the best part of working at the company?
There wasn't much excitement but free lunches and breaks if needed.

What is the most stressful part about working at the company?
Dealing with the manager/boss of AVO. She could never answer my questions, micro managed our technical writer, and yelled at me and talked over me the third week working at the company for a misunderstanding.

What is the work environment and culture like at the company?
Our VP who left was great along with the people who work in the warehouse area who are very nice and easy to talk to. The small AVO team which is a sister company of Megger that I worked for barely communicated with each other and the "boss" of that team was horrible. She waisted a lot of my time, yelled at the women in the group, and talked about our previous co-workers behind their backs.

What is a typical day like for you at the company?
Waiting for hours do be given work or some kind of plan for the day. A lot of the work can be finished in a short period of time which means you're time is waisted waiting for the day to be over. This company is not for creative individuals and more engineer based.

The management team here is ridiculous! Accountability is a foreign concept. If you find yourself outside the “favorite people” group (which most employees do) you can count on being disciplined for every little thing while the favorites  get away with murder! Very unorganized having the senior leaders all reporting to different managers. It’s like the left hand has no clue what the right hand is doing, and apparently, they don’t see that as an issue. 

Granted, COVID changed the world; however, the environment and culture are known to be toxic but it’s ignored by upper management, which might as well be the same thing as the bad behavior being condoned.



I worked at Megger for over 15 years, and I enjoyed working there most of the time.  I enjoyed the challenges of developing a new design from concept to delivery.  The things that I did not like were the politics, and I learned to work around them and came to accept them.  One thing that I realized was that the more you produce, the more is expected of you.  Also, what you did yesterday is ok, but what have you done lately?    You have to always be on your toes, like you are in a start-up company.  A lot of people are not happy there, but they have been there for a long time, and it's a second family.  I was hungry to learn and do things when I joined Megger.  I left without regrets, because I gave my best til the last day.

The work environment is relaxed, and employees are generally trusted to manage their responsibilities without being micromanaged, which is a positive aspect of the company culture.

However, the workload-to-staffing ratio is a significant concern. Many departments appear to be understaffed, resulting in employees taking on more work than is reasonable. Management could improve by delegating responsibilities more effectively and ensuring adequate coverage to better balance workloads.

Overall, the company has a positive, low-pressure work environment, but improvements in staffing, workload distribution, and employee support would greatly enhance the overall employee experience.

Typical day is very busy. I learned to keep my boca closed so I wasn't a target. Multiple long term employees have headed for the exits. Hardest part is unprofessional and degrading comments about candidates after interviews and hateful remarks about appearances. HR wants to have communication meetings instead of reprimanding and terminating the management. Lab supervisor plays favorites among employees by not offering overtime to anyone she is mad at. If you ask for training she calls hr and starts a paper trail of aggression. Things were ok until the current supervisor 

Every day your job duties changed, and management had exceptional gaslighting skills and liked to turn employees against one another for their own personal benefit. When morale was down you at least got a pizza party.  I also witnessed the supervisor making unprofessional and degrading comments about candidates after interviews and hateful remarks about their appearances. 
Megger as a company doesn't stand up to their own core "C" values.


Leaders encourage you to learn as much as you can, and support outside learning opportunities.   Great culture with a lot of positivity and true Open Door policies from management.   HR in Valley Forge knows the true meaning of walking that line between protecting the company and being there for the employees.   She is fair and approachable and actually does her job.  Management is open to new ideas and fresh views on problems.  On the rare occasion that people leave, it's for more money, which unfortunately is the only bad thing about Megger.   

It is a good place to work. Overall the atmosphere was friendly and anyone with technical skills could make the most out of an opportunity there. In my opinion that’s what wasn’t so great about it also. There were more engineers in design than there was people in manufacturing and shipping. Perhaps that was just their business model for that location. 

Top Job Titles	Average Salary
Laboratory technician 14 salaries reported	$20.95 per hour
Electronics technician 2 salaries reported	$23.25 per hour
Shipping and receiving clerk 4 salaries reported	$17.32 per hour
Mechanical assembler 1 salary reported	$17.25 per hour
Electrical technician 1 salary reported	$28.00 per hour

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