bank clerk

member services representative

engagement specialist

vice president

director of risk management

Members Cooperative Credit Union

When you begin employment, you will receive the "Everything is Rosy" pair of glasses to paint the picture that it's a supportive and fun place to work.  That couldn't be further from the truth.  In the last number of years, upper management really changed their attitude towards their employees.   They were harsh and unsupportive even when you could back up your needs with numbers and productivity scorecards.  Asking for help constantly fell on deaf ears.  Leadership were never on site to offer support or encouragement but were quick to be harsh and downright mean/manipulative if your numbers didn't meet their expectations.  It was not an uncommon occurrence to see employees sobbing in the bathroom daily over the stress they had to deal with.  

I know there are always two sides to every story, but there is simply no excuse when you see that "management" continue to shift blame and disparage employees AFTER they have left the company.  It is immature and pitiful and as a result, some very, VERY good employees and managers left to pursue employment with companies that legitimately appreciated them.

What is the best part of working at the company?
Good place to get experience everything else is terrible.  2 year shelf life unless you are “in the group”.

What is the most stressful part about working at the company?
Overworked, lack of direction, leadership, strategic planning, communication, training and performance reviews are terrible no matter how well you do it’s never good enough.

What is the work environment and culture like at the company?
Subpar at best, the culture is not great.  They pretend to be this transparent, inclusive, DEI organization however underneath it’s just a joke… very little culture diversity in the organization. 

What is a typical day like for you at the company?
Over worked, nothing is good enough for senior, executive leadership.  Always walking on eggshells and being told you aren’t doing well when you know that is far from the truth.

MCCU has the potential to be great. It has all of the tools and technology to make it more advanced than most other financials but there is a lack of support from internal staff to properly use the technology. Upper management (Above the Branch Managers) act as they don't care about the branch staff. No one ever says hi to you when they stop into the branch. Only seem to hear from the top when it's regarding something negative or something that went wrong. Written up for every little thing. I understand accountability but it is to a point where it is degrading and creates a fearful workplace and environment.  It's really too bad because some of the managers and employees are wonderful.

They pick and choose who they like.  You can follow written policy but if you don't do what they recommend you do they'll terminate you or write you up. People can make more severe mistakes  and keep a job while others get fired for less. The benefits are decent like all cooperation and SOME of the people are nice. Unless you're going for out of operations I wouldn't recommend working here long term. 

I loved working for MCCU. Great company with amazing benefits you probably wont be able to find any where else. 
Training is extensive and everyone is team oriented to help you grow personally and professionally. 
A typical day included opening the branch, preparing for the day, helping members, balancing vault and drawers, closing branch.
I left due to relocating my family. I was so sad to leave and would go back in a heart beat.

Company does mass lay offs and pay cuts with no warning. Lowest paying credit union in town. They are always hiring because they can't keep people. Workplace culture is horrible, everyone has a terrible attitude. They are trying to turn tellers into bankers with no knowledge on basic banking. 

Every company has little things they need to iron out, but honestly MCCU has their stuff together and what they don’t have together, they work hard to fix. They truly care and try to make a great work environment for their employees.  This company is a great company to make a life long career at. 

Managers have set me up to succeed in my position and beyond. I have advanced within the company. Friendly coworkers, positive work environment. Plenty of PTO offered.

Members Cooperative Credit Union is an AMAZING Credit Union to work for with great benefits, endless opportunities for advancement, and great work life balance. The Credit Union lives by their Mission Statement and 4 Service Promises.

MCCU is getting worse as time goes on. Management is stretched thin and doesn’t properly provide assistance or assessment. Little to no room for advancement in the company, with expansion slowing down drastically. There’s little value for loyalty or seniority. Feels more like a Bank than a credit union at this point.

Top Job Titles	Average Salary
Bank clerk 2 salaries reported	$17.50 per hour
Member services representative 4 salaries reported	$19.00 per hour
Engagement specialist 22 salaries reported	$18.50 per hour
Vice president 17 salaries reported	$62.71 per hour
Director of risk management 17 salaries reported	$65.68 per hour

Working at Members Cooperative Credit Union: Company Overview and Reviews

Members Cooperative Credit Union

Members Cooperative Credit Union Ratings

Popular jobs at Members Cooperative Credit Union

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected