registered nurse

screener

order picker

nursing attendant

medical technologist

Memorial Healthcare System

I worked in Radiology for a good amount of time over 10 years,
when I first started there it was a great place.Slowly in time the place went down hill fast. Cutbacks galore, firing of employees monthly.Many good people lost  jobs there.
You walk on egg shells in the place. They want you to go fast but if you make a mistake look out "GO WRITE A STATEMENT".then you are in the office explaining it.Don't dare tell them you are busy they don't want to hear that.A typical Tuesday in Radiology you have 7 techs scheduled to work Mornings... Between 5:30a- 9:00am.. by 9am sometimes earlier you have 4 sometimes 5 people up in the O.R. leaving 2 people downstairs handling everything else. Meanwhile in the Emergency Dept. which is one of the busiest in Broward . You have ONE tech working without any supporrt no Transporter no nothing.. Oh by the way you have 87 rooms in the Emergency Dept to deal with. Needless to say you get backed up fast and the physicians start calling.. On Sundays they staff 4 Technologist until 2pm. 5:30a, 7am, 8am, 9am.. Surgery does not 
close on Sunday.. So once again you are short staffed.. Lunch relief if you are lucky to get it on a busy Sunday may start at 12:30 or 1pm for the 5:30a tech.. Then you work with 3 techs until 2p . But you are still at 4 techs because the early tech goes home. Oh how about the  Supervisor.. Well he does help sometimes taking a few portables but most times he is inside his office.Not only him but the weekday supervisors are no better. They overlap shifts so there are 2  Supervisors for 90 mins or so.. There have been times where I havn't gotten a lunch break until very late around 3pm and the two Supervisors are in their offices doing what??? If It was me I would make sure all of my employees had lunch.. This creates very low morale.. 
Memorial use to be a great place but now it has a lot to be desired.. 
They know they have you too, because the job market for Rad Techs is not good. One last thing this goes for the whole system not just Radiology.. Merit Raises comes once a year.. They are 1%- 2%- 3% depending on your evaluation over the past year. Very hard to get 3%.. But figure it out a employee that makes $12.00 an hour get a raise between 12/36 cents over a year..Memorial always makes it about them they say what is best for the department..

The start of a normal work day would vary depending on events and programs that I would implement for our organization. I am an administrator with a salary position so my office hours are from 8:00 a.m. to 5:00 p.m. in the  evening.  First, I establish a fallow up of the previous day's accomplishments, questions, and concerns by implementing a morning "Safety Huddle." Then I proceed with the morning by checking all messages and emails. I now would make a spreadsheet of: 1) Employees with concerns and questions that may pertain to their compensation or benefits packages that coincide with my employee wellness program; 2) business partners that may need my assistance with wellness events and programs needed to be implemented.  This spreadsheet is a creation derived from the messages and emails from that morning, I will fallow up with each individual, personnel, to resolve each issue. While at the same time of offering my assistance I find time to: Run wellness reports on my employee's progress through the company's wellness program and create ways to increase program participation by creating lunch and learns, health fairs, biometric screenings, employee forums, and other activities that help lower our companies health care costs through wellness initiatives; getting meetings arranged to help move my initiatives.  This job has taught me valuable time management skills in partnership with a very valuable team building personality. Memorial has taught me that  you can not hold yourself back with  letting your dreams and ideas be heard. This facility has given me the tools I need to help take any company or incorporation to  the top, whoever may accept my request of employment. The people that have made this administrator who he is today would be the co-workers of this facility. It will be hard to top the co-workers that i have now at this facility, they have truly taught me that you can have a family at the work place.

A typical day at work starts at 8:00 AM and usually ends around 6:30 PM, working four 10-hour shifts per week. Every day is different depending on the procedures scheduled and the patient assignments, since our position involves rotating through multiple responsibilities and procedures. In addition to caring for assigned patients, we may also receive add-on cases during the shift, which requires flexibility, strong time-management skills, and teamwork. Through this role, I have learned to strengthen my clinical skills, critical thinking, adaptability, and communication while working in a fast-paced environment. The workplace culture is one of the best parts of the job because it truly feels like a family, with excellent teamwork and support among coworkers. Management is fair, approachable, and supportive, while also maintaining structure and accountability when needed. The hardest part of the job is working rotating weekends and holidays, as well as managing the demands of unexpected add-on cases. However, the most enjoyable and rewarding part is being able to help patients through difficult moments in their lives and knowing that the care we provide can make a meaningful difference in their treatment journey. I also enjoy that there are always opportunities to continue learning new things, as the system consistently provides ongoing training and education that helps us grow both personally and professionally.


A typical day at my job would be to take care of my patients in a mannerly fashion, Do my vitals on all my patients, assist my patients in any way possible, chart all of my actions and help the other PCTs who need help. 
   I have learned how to speak to patients properly, how important my job is in assisting the nurse. How to keep an open eye to observe symptoms of patients and how to determine if the patients are failing(autonomic dysreflexia, hypoglycemia, hyperglycemia, and sepsis)
   Management is important to keep a unit running smoothly, the need for prioritization, and for keeping employee moral up.
    Living in South Florida I have worked with many ethnicities, i have taken care of many people. The culture of the workplace is to respect one another, to respect all cultures, to have respect for others beliefs and religions.
    The hardest part of my job sometimes is the acuity, working with spinal cord injuries and brain injuries can be very hectic, time consuming, and a heavy load.
     The most enjoyable part of my job is taking care of people and seeing the appreciation on their faces when you respect them and have empathy for them.I also like working with the people i have worked with, you become a close nit family because you can be with fellow employees as much as being with your own family.

Memorial Healthcare system is a great place to work for, particularly if you are a new employee, there is a lot of opportunities to learn and grow. The technology is well advanced at Memorial and that's probably why a lot of employees when they leave they come back, due to the ability to have available resources with great teamwork and collaboration. The workload is fast-paced, high acuity levels and patient to RN ratio is decent. Memorial Healthcare System is patient and family centered but management now needs to pay a little bit more attention to employees and their concerns. The path that Memorial is heading now is not looking bright and they are at risks of losing many employees due to continual removal of many necessary benefits. People leave Memorial for lack of pay, no pension, now 25% being taken away from our paid leave hours (if you don't use those hours,you lose them),and cafeteria price sky-rocketed and staff requires to pay more for foods than what they usually paid before (many employees including me no longer eat at the cafeteria). Employees including myself at Memorial work hard so we deserve pension and earned our paid-leave hours. Many young employees are leaving due to lack of pay and benefits. It's looking now that all they care about is really their numbers😏

•	Customer service, team member, indirect patient care. Prepared paperwork/chart for procedures. Answered phones, procedure scheduling, staff scheduling, maintained office/lounge supplies. 
•	Responsible for booking adult/pediatric sedation, responsible for entry of all physician patient orders in system, pre/intra/post for the Cardiac Catheterization, Electrophysiology, Neuro-Interventional and Interventional Radiology, or any procedure/exam required, familiarity with lab tests, assisted with patient transport, assisting RN’s in pre/intra/post emptying urinals, making patient sandwiches, RN call bell, running stat labs, running to blood bank, any customer/patient care needs.
•	Team member with nurse practitioners and physicians on daily procedure schedule 
•	Supplied Nurse Manager and Director with patient and physician monthly/quarterly/annually data spreadsheets.
•	Adapted to any and all department needs, always willing to help or pick up new tasks. My skills include but are not limited to customer service, interpersonal skills, medical terminology, legal and ethical responsibilities, safe and efficient work practices, clerical duties and procedures, communication skills, interpretation and transcription of doctor's orders, hospital computers, and functions of the hospital departments.


Overall, the system is being revamped to include more workplace inclusions and a diversified culture for staff.  However, there are many misgivings that must be corrected as soon as possible:
Interviewing to job offer to starting is an average of over  1 month.
The staff is welcoming and eclectic.
Biggest setback is lack of accesses to the systems and services new hires need especially during training. 
Lunch is provided but the employee must pay and it is payroll deducted with limited varieties.
Career advancement is limited and pay is also less than desirable because it is based on a scale that is determined on the manager’s influences.
Upper management is reflective of the changes needed as they are not hands on to putting in the work to assist their subordinates.
Benefits are less than desirable because the insurance premiums are very costly for a median household to manage and presents challenges when services are needed; regardless if you are seeking services within the Memorial network and even worse if looking out of network.
Pension plans through TransAmerica are faulty and has a lot of contingencies that are not informed to the employees.

A typical day for me is logging into the phone system to monitor the customer service queue on my 2nd monitor. Once that is up, I concentrate on the outstanding issues with members and providers whom have called me to either complain about bills or claims. All of our issues are documented in our operating system. I go out on the floor to each of my reps to check in on them, I do time sheets daily and monitor productivity for each of my reps. I have a staff of 16, so every day I have at least 2 one-on-one meetings and it rotates. At the meetings we go over their individual goals, time and attendance, pending issues they may have. I am responsible for taking provider calls for those providers interested in joining our network. I also deal with the Agency for Healthcare Administration on issues with member eligibility and provider claims. I contact out of network providers to negotiate rates when they see our members.
Each day here is different and the list of duties goes on.
My co-workers are friendly and professional. I have an open door policy as well.
The hardest part of my job is counseling employees, however the job gets done.
The most enjoyable part of my job is knowing that I resolved an issue for an upset provider or member.

A day at work starts every Friday because I work weekends . I get report from previous shift RN CM.
Hopefully we have no call out , if we do  I will call in the on call RN. We have a pre- shift huddle where the  employees for that day are reminded how we are going to pull together as a team to provide the best possible care to our patients. I also relay any new information or process that will be going on for the next week or month(day to day) due to many changes in healthcare. I come make sure patients have no concerns and if they do we take care of the issue. At 9am we have a bed board huddle to find out our bed situation with all CM,Case Managers, Director of nursing Dietary, P.T, IT, Faculties. There we speak of all department issues. I then return to the ED and make sure staff is appropriate for the next 3 days. I work the floor have direct patient care with all pts in the ED.
Make sure orders are carried out in a timely manner.
I work 12 hr shifts. That is a day in the ED. The hardest part of my job is not having the appropriate staff to run the ED. The most enjoyable is when pts tell me what a great team we have.

I joined Memorial while going to school and thought it would be the reputable place I had known it to be. My position at Memorial showed me how understaffed they were and the actions of poor management. Pay is is very low with only YEARLY increases. PFSR start at a higher wage in competitor organizations. I’m sure at one point Medical Assistants weren’t so desensitized but management does nothing to help them or the overcrowding of patients. I did not feel like a member of their so called community/culture, instead I felt very replaceable and ignored when I raised concerns. I cannot tell you the amount of patients I have scheduled who have complained about not hearing back or never receiving their medications. The amount of work is definitely not compensated especially since we have to deal with so many rude patients. Management will not have your back and instead side with patients. They do put a lot of time and effort into making it look like they’re this prestige organization when it’s far from it. It’s also been impossible to internally transfer. I’m just waiting for my schooling to end so I can leave this place. 

Top Job Titles	Average Salary
Registered nurse 23 salaries reported	$40.77 per hour
Screener 45 salaries reported	$32.00 per hour
Order picker 26 salaries reported	$34.85 per hour
Nursing attendant 16 salaries reported	$38.44 per hour
Medical technologist 7 salaries reported	$34.41 per hour

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