donation attendant

retail sales associate

greeter

cashier

grader

Memphis Goodwill Inc.

Memphis Goodwill's Mission Statement gives the impression that their primary operating goal is to help divergent people (Physical/Neurological) get and keep employment. They, in fact, hold all employees to work performance requirements that do not take those divergencies into account.

A typical day involves evaluating non-electrical, non-clothing/fashion accessory donations for sale-ability and value.
Management is hit-or-miss Some good, some awful, some there for the paycheck,
Workplace culture is relaxed and fairly informal.
Hardest part of the job is moving large items or over-packed totes.
Most enjoyable part of the job is finding donations that are interesting or rare.

I worked the front desk and also handled numerous administration duties.  I opened and closed office daily.  I greeted customers, associates and every person who entered the building.  I answered phones lines.  I provided support to the management team.  My co-workers were fun and we all worked as a team.

The most difficult aspect of the job was the steady continuous interruptions of answering phones and tending the front desk duties when I had a deadline on a project where it needed my total focus and concentration.

The most enjoyable part of my job was interacting with people and meeting people from many different cultures and environments than myself.  I am a people person and never meet a stranger.  I'm extremely friendly and enjoy being in public.

No raises provided unless you are among the few close to the CEO,  Culture is toxic,  Unhealthy environment,  No holidays paid must use PTO to get paid,  Office closes early however stores must remain open, Loss Prevention has cameras and watches and listens daily to employees conversations,  New VP of HR runs the place.  CEO invisible,  Been to no stores since I have been employed,  All about the money and not helping the employees

A typical day at work would consist of answering the phone and checking faxes on the computer. I learned not to judge others so harshly because they came from backgrounds that differed from mine. Management was hardly accessible; if I had any questions, I usually asked the Secretary or the Payroll Clerk. My co-workers were a bunch of kind hearted, compassionate people who loved their jobs. The hardest part of the job was handling some of the community service workers. The most enjoyable part of the job was knowing that I was supported and respected there.

I enjoyed working at Goodwill i love the treasures that come in, Also working for a great cause helping persons with a disability that can adapt in a workplace environment.Management worked as a team to make sure the store was operated to the most high standards.Co workers were great to work with we were like a family and they took me in just fine. The hardest part at the time i became a new mommy i did not spend much time with my son. I was promoted within due to my great work i was valued as an employee and was advanced to the next level.

This was the most unorganized place that I have ever worked, and I’m not talking about the store. Corporate only cares about their production numbers and sales, which are constantly rising when staffing is constantly being reduced. Instead of trying to train and work with employees to see them succeed, they will constantly write you up and end your employment. They set you up for failure instead of building you up for the role. This was one of the most toxic work environments that I have ever been in. 

As a receptionist, a typical day at work consisted of interacting with everyone who came into the door from employees, to the UPS guy, to the community service volunteers. It was always interetsting and never a dull moment there. I'd learned to be better able to interact with individuals from various backgrounds. Management wasn't around very much. I enjoyed my coworkers. I can't say that there was a hard part of the job. And the most enjoyable part was what I'd mentioned earlier about there never being a dull moment there.

What is the best part of working at the company?
Training the employees for their job

What is the most stressful part about working at the company?
Not getting the help you need to do your job as a manager

What is the work environment and culture like at the company?
Stressful and very confusing. You can't do  cause your have to do LP job,safety job and still run a store.

What is a typical day like for you at the company?
Running the store while chasing away homeless people and getting emails about how you are not doing your job.

Management-
•Doesn’t listen to any problems you have, but then they get mad when it eventually becomes their problem
•Not good at scheduling. Will usually have you working alone with no help multiple times a week
•Constantly changing rules and barely telling us
 
Workplace culture-
•Coworkers were really nice and dependable 

The hardest part of my job-
•Working alone and being expected to sort through everything and still greet customers in a timely manner
•Lifting heavy objects with no help (ex. furniture)


People work hard to get the job done only to be undermined by upper management. Employees are promised benefits, time off, raises, promotions only to those promises fail. Upper management at the Excel Center and Goodwill office are way too emotional and make really bad decisions - which undermine the corporate culture, set people up for failure. They should really fire they Excel Center director, he's awful. 

Top Job Titles	Average Salary
Donation attendant 59 salaries reported	$12.41 per hour
Retail sales associate 22 salaries reported	$12.43 per hour
Greeter 24 salaries reported	$12.40 per hour
Cashier 24 salaries reported	$12.38 per hour
Grader 20 salaries reported	$12.45 per hour

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