material handler

operator

truck driver

inside sales representative

warehouse associate

Merchants Metals

MMI had a typical work week however, as within an accounting role and the need to close the month end year end close, there is expected overtime to the job. The ERP system was not user friendly and the staff was only trained to use it to suit their need - not to its full potential. A vast amount of time was spent issuing tickets to IT to go into the back-end tables to manually adjust transactions. The management was - in my opinion - out for themselves and not company driven; however the controller was impressive. My co-workers lacked essential training and I felt it was up to me to bring them up to an industry standard with GAAP and SOX abilities. There was also a learning curve with Excel with all my staff. The hardest part of the job was when the manager left just as an ERP upgrade began. I worn multiple hats during this time, but enjoyed the challenge immensely. The most enjoyable part of the job for me was training my team to be far more efficient with their time management and computer/Excel skills. This certainly benefited the customers, plus the back log was reduced, the phone rang less, and the aging reports went from 5M per month to a steady 500k or less.

The company expects their clients to know exactly what they need (if it's not very standard material then they never do) but for you to figure it out as you go along. Product training was almost non-existent.
My "office" was in the front lobby, a high traffic area full of loud people. My chair seat was blown out and tearing apart. I asked for a new one for 2 years, never got it. 
Despite having worked with the branch manager before at another job, he became terrible. Once he knew myself and another guy could run the place by ourselves he almost quit coming to work completely and barely did anything from home. He probably worked 15 hours a week and we never knew when to expect him to even be available. The worst part is the company didn't care as long as the two inside sales reps were making them money. 
No Christmas bonus, and you'll only get decent commission if you have the biggest customers. Otherwise you'll work yourself to death over small orders. 

A typical work day for me was involved in the networking with existing clients and the search for new connections.  

I learned to stretch my sales skills by working with an international clientele that I never met face to face, many of which spoke only Spanish.  

The hardest part of the job was attempting to compete in a retail market as a manufacturer of a product, where all of the countries in our region could duplicate our products and pay a labor force that cost, easily 10% of our domestic employees.  As a result, our company was unable to compete in those Caribbean and South American markets.

The best part of the job was working with a small, but dedicated crew  and a management team that grew up in the industry and worked alongside the rest of the team.

A typical day was arriving at work checking my phone for messages and returning any calls from customers.  Then calling customer that were scheduled for material deliveries the next day.  Also quoted material lists that were called in or faxed to the office.  I worked with a excellent group of people who were fun and enjoyable to work with.  My manager was always there to help whenever anyone needs assistance.  The hardest part of my job was dealing with the many personalities that come with a large customer base.  I always enjoyed helping my customers receive the best prices on there orders and being able to ship on time and accurately. 

I truly loved my job at Merchants Metals. A corporate decision cost me my job, but I would still recommend this place for any position. There’s a wonderful family atmosphere and it’s a fun place to work. They bent over backwards to give me what I needed to be able to perform my duties. There is, camaraderie & collaboration. Leadership is so generous! Management provides lunch on occasion.  At our Christmas party, the District Manager surprised all of us with a white elephant style gift exchange, except HE purchased all of the gifts! Not little gifts; very nice gifts. I would recommend Merchants without hesitation!

Not a fun place to work. Management from the District Manager level up to the Executive level have no clue what it takes to run a successful sales branch nor do they care to hear input from their employees in the field. I would never recommend this job to any of my friends or family members.

If you are planning on applying for a position within Merchants Metals or it's parent company Old Castle I would advise you to ask for a salary you will be comfortable at for years because annual raises are pretty non-existent.

Typical work was done handling customers orders for deliveries the next day, on-site customers picking up material as well as handling orders and questions for 32 Lowe's stores. You can call it a day at your scheduled time 95% of the time. 
Some long-time employees always willing to help and pass on any knowledge of materials and handling you need.

Management will lie to you and promise things that will not happen!I worked there for 2 weeks and left..they say you are a foreman but really are a forklift operator.And they also don't tell you,you will be working in the pouring rain..The pay sucks for all the work you have to do..Only good part was the 2 co-workers..But the bosses are a joke and should be working at McDonald's..What ever you do do NOT take a job here!!!!Also so you know a yard forman is a manger not a forklift operator/shipper...Don't fall for it like I did!!!

Outside sales is a joke. VP of sales has no clue about corporate planning/territory structure.  Compensation is changed on the fly. No support, no vision, no confidence in trusting your leaders. You don't get paid for the work you do. Sales strategy was "suck less than the competition " and "wait for competition to run out of stock".

Higher up management is lazy and are not true leaders. Bottom line is the sales focus is for you to make draw and that's it.

This job was very convenient for me as my kids were in kindergarten and 1st grade at the time I started. My desk was in the center of the office therefore I was able to communicate with our walk in customers and establish one on one relationships which we believe led to repeat business. I would probably still be working at Merchants Metals but the company was bought out and my position was eliminated which led me to work at Shallos full time as a manager.

Top Job Titles	Average Salary
Material handler 31 salaries reported	$19.77 per hour
Operator 19 salaries reported	$15.32 per hour
Truck driver 23 salaries reported	$28.73 per hour
Inside sales representative 12 salaries reported	$26.31 per hour
Warehouse associate 3 salaries reported	$21.33 per hour

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