registered nurse

receiving clerk

patient care technician

medical technologist

monitor technician

MercyOne

MercyOne Health and Fitness Center, managed by PowerWellness, is a medically integrated gym that could offer great potential—but falls short in several key areas. One of the most noticeable issues is the high staff turnover, which many of us believe is due to the company’s preference for low-wage labor.
Fitness Specialists start at $15/hour, which is uncompetitive given that the role requires a degree in exercise science (or a related field). The only way to make a livable wage is by aggressively building a personal training clientele. Personal training pays $22/hour plus a 10% commission on sales. However, even then, responsibilities like fitness assessments and equipment orientations are expected to be done at the base pay rate, which feels exploitative.
The day-to-day experience really depends on how much initiative you take. You can spend your day cleaning equipment and manning the fitness desk for base pay, or hustle to attract clients and increase your income. While this flexibility may appeal to some, it highlights the lack of structured professional development and support from management.
The work culture is mixed. Coworkers and members are generally friendly and supportive, but the constant churn of employees speaks volumes about the deeper issues—primarily poor compensation, limited advancement opportunities, and a lack of investment in employee growth.
The one bright spot is the freedom to schedule personal training sessions with some autonomy, and the opportunity to learn in a medically integrated fitness environment. That said, this job is best suited for someone fresh out of college looking for experience—not someone seeking long-term career development in fitness or wellness.
In my experience, management seems more concerned with keeping the fitness desk staffed than with supporting or advancing the careers of its fitness professionals.

I've had the pleasure of working at MercyOne, and it has been an incredibly positive experience. The organization truly prioritizes support and patience, creating an environment where everyone feels valued and heard.

From day one, I felt welcomed and supported by my colleagues and management. The team is always willing to lend a helping hand, whether it's through collaborative projects or simply offering advice and encouragement. This supportive atmosphere has significantly contributed to my professional growth and job satisfaction.

One of the standout aspects of MercyOne is its focus on patience and understanding. The leadership team is approachable and takes the time to listen to employees' concerns and suggestions. This patient approach fosters a culture of continuous improvement and mutual respect.

Moreover, the organization places a strong emphasis on colleague-centered initiatives. Regular team-building activities, open communication channels, and opportunities for professional development ensure that everyone feels connected and motivated. It's clear that MercyOne values its employees and strives to create a positive and inclusive workplace.

Overall, I highly recommend MercyOne to anyone seeking a supportive, patient, and colleague-focused work environment. It's a place where you can truly thrive both personally and professionally.

When I was considering a job at MercyOne, I wanted a role where I could make a difference in the lives of others and my community. I am not in a clinical position, however I can improve the lives of others. Our medical center is one of the largest in Iowa and that can be intimidating. We provide world-class health care and we care for the needs of the entire individual. By providing information to patients and families who come to us when they are most vulnerable, I can help reduce their stress. I can walk with them to physically help them find their way during trying times. Sometimes I can be the most helpful by providing a smile or just listening. 
MercyOne's culture encourages all colleagues, no matter the role, to be engaged in the care of our patients and each other. We pursue excellence by being innovative in our care. We also provide healing through compassion and empathy in all of our interactions. 
The pace of change in health care is continual and rapid, especially during the COVID-19 pandemic. There will always be a need for more staffing, resources and new processes. Our management works closely with providers and colleagues to explore new ways to improve the quality and safety of care. Management is also focused on colleague needs and care as well. 
Each day brings a new opportunity to make a difference. A career at MercyOne is as rewarding as you want to make it.

Working as a front desk clerk in a healthcare setting, I found myself in a unique position where I was not only managing the front desk duties but also assisting the nursing staff in completing their objectives. This experience, while rewarding, was undeniably stressful. Balancing the responsibilities of greeting patients, managing phone calls, and handling administrative tasks, all while supporting the nursing staff, required a high level of multitasking and time management skills.

The pressure to maintain efficiency and accuracy in both areas was immense. Each day presented new challenges, from ensuring patient information was correctly processed to assisting nurses with urgent tasks. The fast-paced environment demanded constant vigilance and adaptability, pushing me to my limits but also fostering a deep sense of accomplishment.

Despite the stress, this role offered me a unique perspective on the importance of teamwork and communication in healthcare. It highlighted the critical role front desk clerks play in supporting nursing staff to ensure patient care objectives are met. This experience, though stressful, was incredibly fulfilling, teaching me valuable lessons in resilience, patience, and the importance of a supportive work environment.

I enjoyed working for MercyOne as a Talent Aquisition Partner unfortunately after a change of management things went downhill.  I enjoyed my time with MercyOne and learned a lot of valuable skills and lessons however I lost my Drive, Motivation and was constantly stressed or on edge around the end. I was constantly overworked and underpaid and my whole department felt the same. The workload increased and overtime was expected for salaried employees.  Hourly employees were asked to not work overtime and were talked to if they did since MercyOne did not want to pay for overtime.  After asking for a promotion due to the long hours and above and beyond work I did I was told by management that no matter how above and beyond I went and how many extra hours I worked (unpaid) I will not be promoted.  There is constant Turnover in all departments due to the workplace environment, conditions, pay, management and a lot of other aspects. Questions have been made on how to retain employees and attract top talent however ideas and suggestions fall upon death ears. 

I’ve been with MercyOne for almost a year now, and it’s been an incredible experience from day one. The benefits and support here are truly outstanding, and I feel valued as an employee. The team I work with is fantastic, and the sense of camaraderie is something I really appreciate. I’ve built strong, positive work relationships, which makes coming to work every day enjoyable.

What stands out most is the company’s commitment to growth and change. Almost over the past year, I’ve seen firsthand how MercyOne has implemented meaningful changes, and it’s been amazing to witness the positive impact these changes have had on the workplace culture. Change is good, and I’m proud to be part of this exciting time in the company’s history.

Another thing I really value is the supportive environment. If I ever need time off, I have the coverage and flexibility I need, and that peace of mind is priceless.

Overall, I couldn’t be happier with my experience at MercyOne. The combination of incredible benefits, a supportive team, and a company that’s evolving in such a positive direction makes it a truly great place to work!

What is the best part of working at the company?
It was most of the individuals that I worked with company policies was OK. There were some policies that I did not agree with but once again that was because I was on my own agenda overall, it was great.

What is the most stressful part about working at the company?
The most stressful part about working at this company was there home visiting policy after Covid it just got a little hectic.

What is the work environment and culture like at the company?
Genesis promote the idea of respecting individual‘s opinion, focusing on collaboration and working as a team but unfortunately in my opinion it depends on what department you working in that this will happen in the department I work in. They were not a team player. It was a supervisor and one individual That made the rules for everyone they did not ask opinions or respected if you felt it was out a place or not

What is a typical day like for you at the company?
a typical day would be having staffing first thing in the morning, which was hideous because no matter what you said you were disrespected and then you will go out into the field. See your client and call it a day.

Mercy Ambulance is responsive to input, reactive to needs of employees. And they give good effort to keep their medics happy. 
Management tries to accommodate schedules and are easy to work with. Pay is advancing to be more competitive, but they are above the average for Iowa. 
A good balance of work and life. A great place to learn and grow. The medical director is engaged with the medics which makes this opportunity very unique. There is a team atmosphere at Mercy Ambulance.
A good mix of transfers, 911, on scene assessments and opportunity to engage in the emergency department are here at Mercy Ambulance. Don’t overlook an opportunity to work at Mercy Ambulance in Iowa. If you are still hungry to make an impact, learn and grow..you should apply. If for some reason you don’t get a response call directly ;) If you have been unappreciated elsewhere, make a change! A happy life is available at Mercy Ambulance.
Most medics are willing to take the time to share their experience and knowledge. Actively updating equipment and good effort to stay on trend and competitive.

Typical day would be setting up various sleep apnea devices and follow up phone calls with patients. You were also expected to go to the sales floor to assist customers therefore unable to get your primary job done.

Lack of communication among management. New policies/expectations were communicated through word of mouth as opposed to e-mail communication. Management not willing to address rude co-workers actions to customers and fellow co-workers due to their experience.

There is one customer service rep that had very strong knowledge in physical and occupational rehab equipment. I did Learn the most from her!

Expectations when on call ridiculous, unable to enjoy weekends off without being attached to a computer. No overtime for the SEVERAL phone calls that needed to be made to ensure that patient was clinically eligible for equipment delivered.

Enjoyable part was knowing the patients I was given time to follow up with we're getting the treatment needed.

Not only do we have to pick up mandatory hours on top of our usual stressful schedule, but we also get mandated to work up to a 16 hour shift and then return to work 8 hours later for another shift. There is no surprise that most RN's are leaving this hospital due to it being poorly understaffed and the existing staff having to be mandated working stressful exhausting over time hours and then having to pick up extra hours on top of that. Ever since working here I have not had a night full of adequate sleep-- my life and work balance is nonexistent and I have never been stressed out this much before. I am too tired to do the things that I enjoy doing outside of work and I rarely have enough time to myself now that we're all getting mandated and having to pick up hours. Management cares more about making money than about nurse's safety and sanity. Nurses are overworked and underpaid here. Too many mandates and too many mandatory pick up hours. You will not have a regular or social life if you come to work for this company.

Top Job Titles	Average Salary
Registered nurse 10 salaries reported	$32.44 per hour
Receiving clerk 40 salaries reported	$27.50 per hour
Patient care technician 4 salaries reported	$18.88 per hour
Medical technologist 12 salaries reported	$28.36 per hour
Monitor technician 17 salaries reported	$15.00 per hour

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