housekeeper

maintenance technician

owner/manager

guest service agent

housekeeping manager

Meredith Lodging

A typical workday often resembles a struggle in a setting where appearance takes precedence over actual performance. Employees soon realize that diligent effort is often eclipsed by the necessity to win favor with superiors.

Management from the top to the bottom demonstrates a lack of genuine concern for employee well-being, as shown by the high turnover rate. Without a human resources department to offer support or address concerns, complaints are left to be resolved by the very individuals creating the problems.

The workplace culture is characterized by a significant lack of transparency and respect. The phrase "everyone is replaceable" serves as a constant reminder of the company’s indifference to individual contributions. The absence of recognition during holidays, the constant unprofessional emails sent to employees threatening their jobs when they disagree with any supervisor, along with the systematic replacement of local teams, highlights a lack of job security.

The most challenging part of the job lies in navigating the complex dynamics of office politics. Those who prefer gossip over productivity will thrive, while those with a strong work ethic may struggle to find their footing here.

Please don’t apply here. Finding out I was pregnant and requesting some provisions to my work day to accommodate to my needs and health risks was followed by a slow let go and weeks of no word from my management. I was let go due to a “no call no show” two months (informed through mail) that I would no longer have a job. I believe truthfully due to lack of maternity support. I spent months working over my scheduled work day, arriving early to organize shared spaces and ending the day taking in the leftover work others didn’t complete. You’ll be lowly supplied and expected to figure out solutions the company will always complain about. Management is highly favoring of specific employees and was constantly hitting a wall of lack of communication and team work. During my first month working for this company management was fired and “temporarily” replaced with under qualified employees not trained in this department of work… never rehiring an official manager in my time of work. They are unorganized and unable to communicate with their employees.

I couldn’t be more satisfied with my experience at Meredith Lodging. From day one, it’s been an incredible opportunity to grow both professionally and personally. The leadership here is truly inspiring, always encouraging and empowering me to push boundaries and reach my fullest potential. Their unwavering support fosters an environment where I’m excited to come to work every day, and I genuinely feel like I’m doing the best work of my life. The culture is collaborative and motivating, making even the most challenging tasks feel like opportunities to learn and excel. Sometimes, it doesn’t even feel like work at all, it’s more like a chance to contribute to something meaningful while constantly improving. I am incredibly grateful for this experience and the amazing team I get to work with. It’s a dream job, and I couldn’t be happier!

What is the best part of working at the company?
Stable pay, great co-workers, very clean offices

What is the most stressful part about working at the company?
Far to short staffed to handle guests issues in a timely manner. And a disconnected management structure that doesn't see the issues first hand

What is the work environment and culture like at the company?
Very stressful overly fast paced, cameras, microphones in all offices to watch over the staff, all calls into and out are recorded and monitored by a few levels of management 

What is a typical day like for you at the company?
From the start of the morning until clocking out there are multiple calls for service, reservations and follow up stacked up for the few agents logged into the system

What is the best part of working at the company?
Working with customers, creating a perfect get away for them and/or whoever their making reservations for. 

What is the most stressful part about working at the company?
Having maintenance issues and not being able to get someone to address it or a direct answer as to when they could address it to report back to the customer. 

What is the work environment and culture like at the company?
You are well set up and have all of the tools you need to do your job. Definitely not a family oriented place as they claimed to be. 

What is a typical day like for you at the company?
Get to work, get myself set up, log into the systems I needed to perform the job and begin answering phones. In between calls work on follow ups and leads.

I have been working in this company for the past three months and it has been a great learning experience. I had three weeks for training to understand all the aspects of Reservations which made it easier to navigation through in the interface. All the employees concerns are actively addressed and all the leads are super supportive to address any questions while assisting the guests. The company strongly believes in meritocracy and there is a huge scope to grow if you perform well and work hard. The leaders of the company are always there to closely monitor each sector to address issues and fix problems which is quite impressive. 

This was a year of my career that I wish I could get back.
I gained some valuable operations experience and paid my bills for a year but I noticed that human capital was not valued immediately. If all you need is a paycheck, (or if you're a family member) Meredith Lodging may be a good stop-over for you. 
The organization is not forthright with their guests, employees, the owners that they represent, or the vendors that they rely on. They have fired 2 pregnant employees for no-cause in the last 6 months, promised not to interfere with my unemployment after firing me without cause only to create problems for my finances that cost me a day to fix.

Worked here two different summers as a housekeeper and both times was frustrated with the management, they will tell you that you will be working full time, but in reality they’ll tell you not to come in 2-3 days a week and pile all the work onto a few housekeepers. if they tell you that there is a sign on bonus, it is not promised, myself and other coworkers found that the managers will try their best to make sure you don’t get it. Also once fall and winter rolls around, expect to get little to no hours, they favorite certain housekeepers and give them all the work

When I started with ML, company was great the former CIO was the best.  Once he left upper management went downhill quickly.  Reservations operations is a joke, training is non existent and when training does exist it changes daily with no way of letting agents know.  Basically finding things out on your own.  No support from upper management at all, the only support was from local team.  Then when you do want to move up, or better yourself you are gaslighted from current boss.  Passive aggressive and cowardly is a very good term to describe the toxic work environment.  Know your worth, hold your head high and move on. 

The company itself treats employees poorly. No trust for the employees in the staff with the higher management and or the owner(s). They will hover over and monitor your every little detail in your day. 
 *THEY HAD LIED TO ALL OF US HIRED ON THAT WE WOULD BE MAKING SUMMER WAGES AND NEVER GAVE APPRECIATION TO THOSE THAT STUCK AROUND FOR THE SUMMER* 
The only good thing about Meredith Lodging was the ON-SITE Housekeeping manager. That's it. She was very good at communication, understanding of employees and is personable. 

Top Job Titles	Average Salary
Housekeeper 25 salaries reported	$22.20 per hour
Maintenance technician 11 salaries reported	$23.82 per hour
Owner/manager 5 salaries reported	$57,700 per year
Guest service agent 6 salaries reported	$21.92 per hour
Housekeeping manager 6 salaries reported	$54,250 per year

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