nursing supervisor

memory care director

medical technician

line cook/prep cook

front desk receptionist

Meridian

A typical workday for me is I go to the break-room, put my stuff in my locker, I clock in when my shift started, I got report on each resident (how they are doing health wise and emotionally. Then we go over the inventory of the medications, I pass medications to the Alzheimer's Unit and then to the rest of the facility, then I did a load of laundry for the residents who had laundry, I then assisted with the residents who needed showers that night, then I would go watch the Alzheimer's patients so the care giver can go on break, Then I'd Vacuum the lobby and walked the floors to make sure everyone is doing alright and not have fallen where they can't reach their call light to ring for help. 

Everything I did they gave a lot of time to be properly trained. I learned how to be a team player while managing others, excellent active listening skills  but most of all I learned to pay attention to detail. What medications to give the resident at what time. If its with food or without, If i had to go back and check their vitals and follow up how they are doing after taking it or before. If its gonna affect blood sugar levels, making sure the residents were safe, doing first aid on residents who've fallen, to know what to do in certain situations like if a bomb threat was called in, active shooter came in, a robber, or whatever threat there is out there, etc. They properly trained me and I was very comfortable with it. 

The management was great. They actually made me feel appreciated. 

The hardest thing about my job for me personally was when a resident passed away. I got to know the residents and built a close relationship instead of patients at a hospital because they live there. I kinda felt like it was losing my grandma or my grandpa all over again, especially the ones who have families that don't visit. 

The most enjoyable part of the job was I got to get to know my residents and talking with them and seeing their families and getting to know all of them. I was respected by my residents because I was friendly, I stayed positive, I never brought up my personal issues with them, and when I walked into their living quarters I always waited  to be invited in when I knocked on their door and treated them as if I was going into their home and showed the same respect and treated their space with the same reverence as you are invited into someone else's house.

Let me start by saying I really love the people I care for. The problems come down to management. They treat staff very poorly. They can not retain staff due to the fact that most of us are lied to from day one. In my interview I was not given the full picture. I was not told that several people at the facility were violent and really needed a two person assist. They also fail to mention that you will often be left to care for nearly 20 people by yourself. They are so short handed that they don't even have half the staff that they should. They also fail to mention that if you want to keep your job you have to stay past your designated work hours on your "mandated" days. I took an 8 hour shift in the hours I did because that is what fit into my family's schedule. Now if they don't have the staff I am expected to stay several hours past my shift to fill the staffing vacancies that management could not. Not once has management stepped in to help in a shortage. The closest we get to management stepping in to help is when the nurses come in on their days off to work as aides. Management does not respect the employees, and they can not keep staff due to this. Training is pretty much nonexistent. I was shown around and then expected to care for "my wing" of the building. I would never recommend working here if you expect to have a life outside of the building. The only thing that has kept me coming back as long as I have is the residents. Unfortunately, they are the ones who suffer due to the staffing issues. When their aren't enough resident assistants it is hard to give them the care that they need and deserve. The residents are on the verge of being neglected, not because the staff aren't trying to take care of them, but simply because it is impossible for one person to take care of so many high needs individuals at once.

Start your day by having a plan ready and be prepared to be pulled in all directions doing anything buy what you set out to do that day. Then get rained down from the Executive director because of "performance". I pray for everyone involved with Meridian Senior Living.
The facility I was at was "one of the worst" from Meridian, so I have been told. Very poor living conditions for peoples' loved ones. Temps in some of the resident rooms reached 80 plus in this summer of 2016. Many a/c units not working or not even in rooms (window units). Many things are out of order including non-working algae filled ponds, roof leaks and siding falling off etc, improper chemicals used on laundry, trash all over campus, and staff not toileting residents enough resulting in an awful situation. Just go on google and search Whispering Woods grand rapids MI to see what I'm talking about.
Its very sad to see family members reviews about their loved ones dying shortly after arrival etc.  
Their main focus is on making the place look good so people will move in. Once they move in they get the run-arround. Just take a look at the 30 year old box springs, frames, and mattresses they are making these people sleep on. Not to mention the nasty reclining chairs that keep getting used and urinated on by everyone. 
There is so much more I could go on for hours. I didn't want to do this review but I thought maybe I could save someone the pain of wasting their time with an unethical business. 
I did everything I could to be that guy that was doing his job. They made it impossible for me to perform most days. 
They are skating on thin ice to say the least. 
Can't we just have a place where people are treated fair and families loved ones get the care they need and pay for. (more than pay for) Some pay as much as 4K a month for rent etc.

Typical day at work starts with resident census - has anyone left and is in the hospital or a leave of absence with family, or moved out. Have any new residents moved in. Communication is very lacking. 3 days after a resident moved in is when I finally found out they were there. My job was not direct care, as in Care Partner, of the residents. Strictly business office - front desk work. I learned not to trust most of the managers. The current ED leads by fear and intimidation. Employees are afraid to file complaints because of retaliation. Sadly they should be. The work environment is highly stressful to the point of being abusive. Used to be things were communicated so reports would be accurate. Now they are a  lie; proper procedures are not followed as they should be. Plus the current ED lies to you about paying you the bonus for incentive programs. It's been over 2 months never have gotten it. Doubt I will now. The previous ED was dedicated to the Residents and their care and well being, this current ED is dedicated to money only. The current ED and DOW will promise you that changes will be made to improve care and service. Nothing ever changes, they complain about someone having the gall to complain about the lack of care. 

This is what happened 
typical day at work: hearing everyone and I do mean everyone gossiping even management, if they heard you, you would get wrote up only way you would not is if you were gossiping with them yourselves.

A good employee could mess up once when management is having a bad day and you could get two write ups or a target on your back that lasts a month or until they move on to someone else.

Favoritism is huge there, if you're related to someone or just really close them expect better treatment than anyone else and also to be able to get away with a lot more things than anyone else, I.E : accidentally giving two residents each others meds which lands them in the hospital, showing up for work late on many occasions, taking as many days off that need without putting in any notice, oh holidays? You get those of more then the others.

Cutting pay or hours without giving notice, deciplining those who have done very little wrong more harshly then the ones who have. Seniority is big there as well, if you've been there longer than someone else they'll believe them over another employee.

Hiring at that facility is a joke, they leave it most of the time up to the receptionist to see if you will be a good fit, by living notes on your application whether your good personable wise, I've even seen some throw them away.

The business office manager and the executive director will hide from family members or residents and ask the front desk to let them know when they are gone.

Also they're known to want to record you with your knowledge of residents knowledge audio and video which is illegal, as you can not do both and not have any sort of sign up.

The acronym should be SOS! Lack of direction in a building that has so much going for it, undermined by the management company and ownership that continues the downward spiral. The narrow-minded regional directors with a sense of duty to only themselves create no cohesiveness and exhibit only narcissistic traits. Ownership that takes residents rent for personal use, all the while Bill's are not being paid to vendors causing concern among inhouse management team! Only to be told to "just do your job and get people in the building". With all the issues (not to mention the lack of landscaping....since no one wants the job since they rarely get paid), and the inability to pay creditors or even something as simple as sponsorship money......how am I supposed to do my job ethically? Lie! 


Worst of all is the lack of nursing leadership with a director who obviously lacks integrity, and who has very little experience (can't even do scheduling). All I can say to anyone wanting a career with this company shouldn't walk from this company....just RUN!!!


Finally, the elitist, narcissistic behavior of the management company and ownership is only overshadowed by their lack of understanding that the residents have rights, and they have trounced those rights repeatedly. Apply, interview and accept a position with this company at your own risk. I was given 2 1/2 months and shown the door. 3 move-ins in that time should have gotten me an oscar for the embarrassment I had to hide. 


If you have a soul, or are ethical in your professional capacity, do NOT do this to yourself.

Great place to work at in the beginning but I was only 3-4 weeks in and realized what a mistake it was. I worked at Brentwood and posted the same review on their Indeed review page. Management lacks communication and people skills, they lie about your work ethic, ABSOLUTELY NO TRAINING (I got trained by a housekeeper and someone who never worked the  shift I was on), there is no diversity and I felt as if they were being discriminatory towards me, and much more. Now that I'm looking more into the reviews, I can see people who are having the exact same problems as me. They made me feel like I was the one in the wrong! I should have did intense research on this company before applying. In addition, many people would have quit because they didn't receive proper training. I was left to work third shift alone for two days yet I stuck it out. This was frustrating because they were getting upset with me for doing something wrong YET they did not give me proper training. Managment also talked about residents behind closed doors. Oh... Another thing... DONT CALL OFF IF YOU HAVE A FAMILY ILLNESS. They do not care if your mother just died. You better just show up to work. I could go on, honestly. It's a shame that I had to deal with all of this and only was working there for a short time! That is not a place I want to work. I would recommend not working here unless you want to deal with all of this and much more!

My community, residents, and the team I managed were the highlight of the position.  I consistently met the expectation of maintaining low overtime and keep a high occupancy however my regional manager would never acknowledge my hard work but instead always focus on something negative such missing one week of meeting the required market calls even though I usually met that expectation and the building was 100%.  They do not respect work/life balance and have the expectation that you drop everything in your personal life even in events of nonemergency situations.  Regional team only seems focused on buildings that are a "hot mess" or newer communities they have acquired.    When I submitted my resignation, there was no acknowledgement from anyone in the regional team or HR.  In my resignation letter I requested an exit interview in order to address my concerns with my employment however there was no follow-up.  I also reached out to the employee hotline in attempts to have concerns addressed after I left, and no response.  EDs are told bonuses are given out for things such as high occupancies however are not paid out has promised.

We are not provided with any way to contact management outside of our facility. Internal management disagrees on everything, there is no consistency in what is asked of us and there is no one to turn to resolve these issues.  Frequently conflicting direction is given by our nursing managers.  Management also prefers not to put anything in writing so there is nothing to fall back on if you are reprimanded for following one rule that conflicts with another rule. 
Sadly residents are the last informed of any changes that occur that will effect their lives and management is not particularly concerned about meeting their needs or keeping them safe. When we report abuse or neglect we are reprimanded. We admit residents who are wheelchair bound despite the fact that our apartments do not accommodate wheelchairs... residents in wheelchairs are not able to use the bathrooms in their apartments. An  obese resident is not allowed to shower and at night is required to soil herself despite being continent because there is not enough staff to assist her out of bed. Dignity is the last priority on management's list of concerns.  We don't have enough staff on a daily basis but we keep admitting more...

Carriage Court of Kenwood is a nice place to work with the staff and the clients. A typical day at work starting your shift checking on the clients to see what their needs are and how has their day been.Then we clean their rooms, get laundry done and then assist the clients to the dining room. After dinner we get them ready for their showers and assist if needed, then it is time to get them ready for bed.We clean dishes from their rooms if they stayed in their room to have their dinner. Co-workers make the job easier when we work as a team.The hardest part of my job is when you become attach to the client and they some times don't make it if they are ill.
The enjoyable part of the job is doing your job and the clients tell you   how much they enjoy you being there for them. I learned that when you have a frustrated client and he is calling you names or throwing things, you cannot take it personal. There are some people who find it hard to give up their independence or having someone invade their private space until they get use to you. Management is mangement they are there to help when needed.

Top Job Titles	Average Salary
Nursing supervisor 1 salary reported	$34.55 per hour
Memory care director 1 salary reported	$30.00 per hour
Medical technician 1 salary reported	$35,000 per year
Line cook/prep cook 1 salary reported	$14.00 per hour
Front desk receptionist 1 salary reported	$2,200 per week

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