armed security officer

security officer

patrol officer

dispatcher

night supervisor

Metro Public Safety & Investigations

What is the best part of working at the company?
This Company previously  had a Strongly Positive Reputation among both Clients and Industry Professional Workers.  Unfortunately like many other things  this Company's Reputation is on a Down Cycle due to several issues; Stagnate Pricing and Compensation, Reduced Recruiting / Retention of Experienced Professionals in Leadership/ Training/ Mentorship roles, Challenging Recruiting/Retention of Qualified Entry Level roles,   Poor Focus on Primary Training Concerns, Increased Staffing Issues,  Unreasonable/Unresponsive  Management, and Spiraling Client Satisfaction.

What is the most stressful part about working at the company?
Disastrously Dictatorial Management, Abusive Scheduling,  Mandatory Overtime, and the Failure to Recognize and Correct these issues which are causing the Spiraling Decline of the Company.

What is the work environment and culture like at the company?
Divergent Cliques of Management/Supervision that Ignore Team Members not within "Their Clique".  Management is not open to suggestions for changes to the Current Operating Policy/Procedure that would positively impact the issues previously delineated.

What is a typical day like for you at the company?
Fortunately I am on a Self Sufficient Post, only requiring interaction and support from Company  Management when coverage for Time Off is necessary.  Company Management ignores requests and recommendations, and fails to provide Qualified replacement coverage. Daily contact with Client Management is the norm, and my Professional Input is sought and implemented routinely.

Pros: 
This business will undoubtedly give you an opportunity to make money and learn security/law enforcement skills. This is why I hired on. 
Cons: 
There are many individuals who work here that should be criminals themselves and with any integrity all, you will assuredly spot them fairly quickly. This is one reason I left.
Low level management is mostly made of those who have stayed the longest and networked in. Quality is last here. Keep that in mind. Higher level management are somehow related by family or networked in. And trust me when I say this, there's just no way any of them would make it in any competitive workplace (with integrity) based on my experiences with each of them. 

My opinion, go law enforcement or choose somewhere else to work. 
I've read other reviews and it just seems like most of them say similar things... yikes.

I worked with them for almost a year I was there for about 8-9 months and you don’t get paid enough the casino was the worst station to be at it go so bad that after me and some other people quite all at same time and it was as worse before we quote casino staff think there over you they bark orders tell you how to do your job constantly think there better half of them don’t even run off all cylinders in they head they make you be a chauffeur and drive ppl around but then when something goes down and you don’t get there fast enough your fault you do everything but security at this company constantly mess your pay up or they don’t pay you right in the beginning  sups they act like they know every single thing most employees are arrogant

The officers at Metro never know what to expect, because the policies and rules are always changing, depending on the mood of the owner. There is absolutely zero training offered, which is not what their website claims. The owner cares more about lining his own pockets than taking care of his employees. He also fires people he doesn't like just because he can. If he can't find a legitimate reason to fire someone, he'll lie and make one up. They are currently involved in multiple lawsuits and are under investigation by the Kansas City Police Commission Board. If you want to get legitimate security experience, this is not the place to do it.

At first it started out okay. Schedule was actually pretty decent but once it came time for me to start advancing, the true colors began to show. I was denied positions I was qualified for and when I decided to go back to school the ability to work with my schedule was completely thrown out the window. I was lied about saying that all I do is call in which was a complete and utter lie because I actually only called in twice for verified reasons. The owner of the company was awesome and the training was actually very well put together but a few people in management were not good at all and had problems with multiple other employees or just got too power hungry with their title. 

There is zero training for experienced or new guards!  Why is there no training? There aren’t any post orders for the sites, even the first line supervisors can’t train because “there are no post orders” for job duties at the sites. I feel sorry for the clients paying out money in their contracts because this company doesn’t actually provide “security.” They have the latest and greatest vehicles for patrol as an “image.” No deterrence to prevent crimes from occurring on properties. They reward the laziest guards while treating the hardest workers terribly. Do not apply here! 

What is the best part of working at the company?
Don't trust this company to do the right thing. They will say anything to get you working.  Look elsewhere.

What is the most stressful part about working at the company?
This company refuses to protect its employees. Long hours, little pay

What is the work environment and culture like at the company?
Management tends to talk behind employees backs.
They will put you in dangerous positions and not back you up. 
This company is full of liars who only care about bodies to fill its positions

What is a typical day like for you at the company?
12 hour days , no willingness to work with its employees

Not a huge fan of the owner. If you get injured on the job you’ll be moved to a different position and receive lower pay even after recovery. If your vehicle breaks down and you can’t afford to get to work for a short while you’ll be fired. Management will pay most people differently even if you do the same job claiming it’s “work experience related pay” but once you talk to others who are making more with less experience, and those who are making less with more experience you’ll see that it’s just a way to not pay people what they’re worth. 

What is the best part of working at the company?
You will get a pay check on time

What is the most stressful part about working at the company?
They are not organized in the main office that leads out into the field of service

What is the work environment and culture like at the company?
Forced to work lots of hours very little days off, so lack of sleep and very little time with the family or time for yourself.

What is a typical day like for you at the company?
No longer employed by this company and loving the new job making a lot more money not forced into working a bunch of hours with days off.

Overall, my time with MPSI has been enjoyable. There are plenty of ways to advance within the company both professionally and personally. 

Flexible schedules, available overtime, and a hands-on style when it comes to determining your career path. Meaning, you get what you put in. If you show-up and put your best in every day, you get noticed right away. 

MPSI is a fantastic company to work for. If you're starting out, or have years of experience in private security, this is the company you want to work with and for. 

Top Job Titles	Average Salary
Armed security officer 5 salaries reported	$19.90 per hour
Security officer 4 salaries reported	$18.88 per hour
Patrol officer 3 salaries reported	$19.83 per hour
Dispatcher 5 salaries reported	$18.00 per hour
Night supervisor 1 salary reported	$17.50 per hour

Working at Metro Public Safety & Investigations: Company Overview and Reviews

Metro Public Safety & Investigations

Metro Public Safety & Investigations Ratings

Popular jobs at Metro Public Safety & Investigations

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected