security officer

senior customer service representative

property accountant

housekeeper

household manager

MetroNational

There is no typical day working security at a mall. A majority of the time is spent patrolling with the intent of identifying potential criminal activity and rule infractions. Because you are working with the public, you will encounter stressful situations, especially when they do want to follow a rule. Other situations include assisting supervisors, loss prevention, and law enforcement in apprehending shoplifters and unruly patrons. Yet, there are rewarding moments, since your prime function is to act as a general source of information and presence when someone needs help. All in all, it may be what you expect or it may not. People that succeed in this role are those with prior experience in retail and can stay calm under pressure.

Been working here and already ready to quit. S1 Manager Kevin thinks he is a police officer and FTO Doug was a bad choice in hiring as a supervisor. No real advancement unorganized. Bike patrol start off at $12 and hour interior patrol at $11. You get 4 hours a month paid time of hours. Benefits are ok but over all they do not care about you no matter how much you give them you are still just a body. If you sick or even sick to the point you have to be on the hospital they will fire you

I really enjoyed working here. MetroNational is very GREEN and have Wellness Programs for all the employees. It was a nice structured environment. I loved it. However the management in the security department was creating EEOC issues and made it a toxic environment for some.

The company culture is fantastic—collaborative, inclusive, and supportive. Management truly listens to our feedback and encourages innovation at every level. I appreciate the emphasis on professional development, with plenty of opportunities for training and advancement. It’s clear that MetroNational invests in its people, and that makes a huge difference.

For a company that loves to push importance of culture and core values, this place will treat you like absolute trash. If you're not willing to be a stepford wife, you likely won't thrive here. People disappear left and right because this company is quick to discard its team members. Everything is an emergency, leaders are bros, and everyone looks the same...

The job is mainly about customer service, although I’ve detained shoplifters and had to deal with loitering. We have monthly meetings about ways to make the job more safe. It is great team work at this location.

Didn't stay here long at all, very unorganized company, poor management, poor training for new hires & overall low pay for the job tasks. 👎🏾👎🏾 One of the most unorganized companies I've ever truly worked for.

Lots of opportunity to grow and advance with the company.  They offered advancement to the employees first before looking to the outside. Hours were reasonable and supervisors fair in decision making.

Metronational is an awesome company. Unfortunately, my division folded, and they decided to go with a third-party management company (Lincoln Property) which was a bad decision.

Co-workers - other staff very friendly, different things to look forward to every day, management easy and fair to speak with, monthly meetings focused too much on negative aspect.

Top Job Titles	Average Salary
Security officer 1 salary reported	$18.10 per hour
Senior customer service representative 3 salaries reported	$18.27 per hour
Property accountant 2 salaries reported	$64,147 per year
Housekeeper 1 salary reported	$32.50 per hour
Household manager 1 salary reported	$137,500 per year

Working at MetroNational: Company Overview and Reviews

MetroNational

MetroNational Ratings

Popular jobs at MetroNational

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected