account executive

recovery specialist

inside sales representative

sales specialist

regional sales director

MiMedx

My experience in this role was extremely challenging due to persistent issues with leadership, communication, and workplace culture. The environment was characterized by high turnover, unclear expectations, and a lack of work–life balance. Employees were often not acknowledged for their contributions, and feedback was not received constructively.

There were ongoing concerns regarding management style, including dismissiveness toward employee input, inconsistent communication, and a tendency to assign blame rather than address problems collaboratively. Several team members left the organization in a short period of time, which resulted in remaining staff absorbing multiple roles without adequate support. This created unnecessary stress and contributed to operational inefficiencies.

On multiple occasions, projects were negatively impacted because critical guidance or decisions were delayed. When issues arose, responsibility was sometimes shifted onto others despite clear evidence of broader systemic problems. This made it difficult to perform effectively and fostered an atmosphere of frustration and mistrust.

Attempts to address concerns directly and professionally were not handled confidentially, and in some cases, speaking up resulted in strained working relationships. This further discouraged open communication and made it difficult to resolve issues constructively.

Overall, the workplace culture did not align with the values of respect, accountability, and collaboration that are essential for a healthy and productive environment. I believe the team would benefit from leadership that prioritizes communication, emotional intelligence, and employee development.

I would NOT recommend working here if you value your mental health. This was my first job experience after college and was excited to be a part of the healthcare field and promote healing products for patients in need. I quickly realized that the company is only about profit and they will reach it at the cost of their employees. Recovery Services management at headquarters was wonderful and was always genuine and eager to help with my transition into the position. Direct management was the opposite. Communication was poor, hostile, gossip-centered, and created a competitive relationship among co-workers. Donations are always incentivized to promote quantity over quality. You are expected to work 10-12 hour days (on salary) to meet the needs of the company, working the amount of 2-3 workers because they refuse to hire more people. At the end of the day, they only matter about what is shown on paper then recognizing your effort and dismiss any suggestions you have on approving the program at your account. This is a position where you bring your job home with you - Stressful, and constantly feel like your job is at risk. Management will discuss your performance with other co-workers and will have them spy on others' performance. My salary decreased over the years, yet expectations for monthly quotas remained the same. Training is not uniform. I learned to always keep interactions on paper, or else your word means nothing.

This company continues to go through hurdles and challenges that impact staff in the worst ways possible. A few years ago a scandal within the executive board (laundering money and solicitation) resulted in over 150 layoffs. Majority of people laid off had no idea what was happening and were not offered their jobs back when new executive board members were elected. 
Since then, the company has been a revolving door of employees. Training classes are a disorganized joke with multiple trainers who all have very different ways of doing things. This poses to set new hires up for failure.
Management is constantly bogged down by quotas. The stress levels are beyond unhealthy and cause tension to build within even the sweetest of people. They are also in fear of losing their jobs on a daily basis. 
Managers will ask you to work outside of your schedule, 12+ hour days multiple times a week, complain if you take more than a 30 minute break, and still find ways to make you feel inadequate if you are not able to make their quotas. This is a salaried position, meaning additional hours (over 40) are not compensated but expected of you regardless. You will drain yourself for this company in ways unimaginable and still fear for your job security. I was warned by multiple employees when I started, but I did not take heed. If you are seeking work as a DRS in this company, please put yourself first! All that glitters is not gold.

I was hired on as a contractor and I didn't make it, let go same day no reason given, although I'm sure I would have left on my own  seem very unprofessional teamleads are real young unknown manager wanted to go through my belongings at the end of day, no breaks given Test Test,Test all day long, you know nothing about the company, I was told they have a point system when they went over policy, even if a doctors appt. Test given and held against you if answers are incorrect although we never go over answers of test, just seem weird, as a new employee you're in trainee there should not be test for hours, Only classrooms to learn your new role nor a pass or fail. I found it to be a very uncomfortable environment no coffee for coffee drinkers starting at 7a.m only machines but no fresh coffee setup with creamers and sweetners, so glad I had a backup place of employment to return to.. my work background is also a secure setup so that was fine badges, security, always a plus. They mentioned people being fired a lot and when you're new that sounds very negative just don't fully quit your other job if you work here you may need to return to your place of employment.

The product That is offered is great. If you were thinking about joining this company please do not join the operations department . The entire company treats the operations department differently. Everything in the operations department is timed and employees are overworked and under paid.  Operations make the products but are not paid equally to the other departments. The operations department is all about numbers and speed, but management fail to provide adequate help and efficient supplies to complete daily tasks.  It’s impossible to move out of the operations department, which in return people simply find other jobs. As you can imagine the turnover rate is ridiculous high. People of color do not have high positions at Mimedx.  Most people of color work in operations and isn’t giving the opportunity for higher positions regardless of the multiple degrees held by individual persons. The tasks are easy when supplies are available. Management causes high levels of stress. Pay for the operations department is very low. Pay for other departments is wonderful. 

Processes human tissue in an aseptic processing environment using surgical instruments and small machinery. Performs tissue dissection, packaging and storage. Performs intermediate and final testing/review of processed tissues. Maintains clean room and lab spaces in a cleanly and orderly manner in accordance with Company standards, policies and procedures. Works with time sensitive material and performs all required functions within the time-based standards and requirements. Works with a team/partner. Follows all quality assurance (Q/A) and regulatory processes. Adheres to all policies and practices from the Quality Management System based on Company standards and regulatory standards for tissue processing. Supports and contributes new ideas to the Company’s continuous improvement efforts in all areas of tissue processing. Understands and adheres to the Company’s standards regarding the protection of intellectual property, confidential/proprietary information and trade secrets. Monitors and maintains laboratory equipment, instruments and supplies

For most companies, it starts at the top.  And I believe we have the right board and leadership team (with a few minor exceptions) to take us on a successful pathway.  Our products are best-in-class, our R&D team is amazing and discovering new ways to utilize this material, our commercial group is driving company in right direction, and we have great help from our supporting functions.

It's not perfect.  Still a younger company with room to improve.  But the vision is there.  We have an ever improving benefits package, work/life isn't too bad depending on function, and we have a growing pipeline of therapies that could change millions of lives.  

The pace is fast.  You need to be agile.  Not for someone used to a large company with rigid business structure.  The company is quickly evolving.  Very few remnants left from the previous leadership regime that lead us down dark path.  

This is a place to create a career.  Plenty of opportunities to grow if you can deliver.  You will learn a lot.  But be prepared.  You will need to be accountable.

What is the best part of working at the company?
They will hire you on the spot because the turnaround rate is the highest I have ever seen. 

What is the most stressful part about working at the company?
The management is horrendous, they expect you to work endlessly with no concern for employee safety. They will terminate you for anything and violate contacts with out any repercussions. 

What is the work environment and culture like at the company?
Awful, they will lie to your face during the interview then have you become a slave for them. Most of them don't even look over your contract and will instead make up job requirements on the spot.

What is a typical day like for you at the company?
Nothing put pain and agony. I have worked in many labs and this by far the worst I have ever had the misfortune of experiencing.  No organization, and the management is a joke. They have no skills that even get them close to being in the position they are in. They are all a bunch of yes men.

Lab manager and lab supervisor as of early last year are the worst. Rampant favoritism, folks not know what to do or how to do it(leadership wise). You have people who will show up whenever they want, take multiple breaks whenever they want and causing others to take on their work load. Yet lab management never did anything about it. 

Anyway; waste of time, you do a few days worth of in-class like training that’s basically useless at the beginning, no hand-on training that correlates to the SOP’s , you make a simple mistake when you first start and they’re always on your back, others do multiple things incorrectly and they don’t seem to get any warnings, they will stab you in the back, and once you’re gone they’ll lie about almost anything to make sure you know you were never liked or worthless. It seems that those who don’t try move up or stay there the longest. 

Top Job Titles	Average Salary
Account executive 59 salaries reported	$83,056 per year
Recovery specialist 4 salaries reported	$55,000 per year
Inside sales representative 18 salaries reported	$50,000 per year
Sales specialist 4 salaries reported	$50,000 per year
Regional sales director 3 salaries reported	$184,167 per year

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