cleaner

security officer

cook

cage cashier

laborer

Miami-Valley-Gaming-and-Racing

One of the worst companies I've ever worked for. 
Facilities (housekeepers) has some of the worst management to speak of. Management expects you to know everything about the operation of the casino within two full days of training. Between two supervisors, the hardest workers in housekeeping have to deal with constant belittling and criticisms for the smallest issue, even if the area is cleaned to the highest standard. But what can you do? Even if you talk about issues, management doesn't give a darn about your concerns about how to improve the department. (So much for an open door policy..). But don't have any fears! The employees that practice consistent laziness will never have to face any consequences for their mistakes or inactions! Sounds backwards doesn't it? 
Every week,  management changes their policies, there is absolutely no consistency nor is there compensation for all the extra areas you have to clean and maintain. Management is also very strict on restricting overtime, despite being short handed on a constant basis. Furthermore, there is only one house keeping manager that actually helps their employees. As for the others, they're in the office texting and not doing anything, other than doing a small project once every 3 months.

I can't speak for all of the reviewers here, they might have had a wonderful experience working here because they're not working in the facilities department. 

Overall, to be fair your experience might differ. But I strongly recommend you look elsewhere for work.

I worked food and beverage both barbacking and at all the food outlets. I dont mean to say the jobs here are entirely easy but this would be a good first job I think. I loved working at trifecta we had long lines and it was always productive and fun. We are also provided an awesome cafeteria with free sodas/tea arcade games and also a marketplace. They even pay for foodtrucks to cone and u can get free food as an employee (I heard even on days off you can get food from the foodtrucks as well). The managment here is great, the only problems ive had were with the change into the new food outlet Lucia and Route 63, I started taking interest in cooking when i started working at Trifecta and while I wouldnt say Trifecta is highquality food, it was good for what it was. The new resturants dont serve good, i know theres talented cooks here and they want to make and serve better food instead of what we are forced to make and serve. Working in the new food outlet is the most boring thing ever compared to working at a derby burger and hotdog type of place. Barbacking is fine for what it is as well but there could be more done for upkeeping the bar, if i could id try to clean out the fridges in center bar (ive done that before on one half of the fridges during operating hours). Some of the cooks can be really rude and some can be really cool people as well. I think this is a mostly good company that will take care of its employees.

It wouldn't be a bad place to work if they paid their housekeepers more. The 2nd and 3rd shift crews are the busiest during the weekends. The wages aren't as competitive as MVG claims. Maybe a shift differential would help especially during those peak hours. They could definitely use housekeeping attendants that focus solely on the restrooms. The Union is garbage and hasn't even bothered collecting Union dues from employees in over 2 years. The Union rep doesn't even conduct meetings with Union members and there aren't any Union delegates. No organization even with the supervisors. They don't want to hear the truth because then they start to feel as if their position is being threatened instead of taking it as an opportunity to improve the working environment. They have a very high turnover rate in the housekeeping department due to low wages and the high school tactics used by the supervisors. There is only one supervisor who I know that actually works and she is on 1st shift. The 3rd shift supervisor is lazy sits in the office most of the night then complains when nothing gets done. They have decent crews of workers they just don't pay enough for all that is expected of you.

A typical day at work for Player Service's consists of assisting an array of guests who have various questions. The majority of the questions that people have would be about promotional items. During the slower days, I'm able to clean and straighten the front counter, assort the bungee cords and blank player cards. My objective is to ensure that our team is ready for the challenges the next day brings. I've learned to know how to be patient with those who lack patience and increased knowledge of social skills. Management is less than satisfactory due to different factors and decreased wages. Workplace culture would be close to phenomenal. The hardest part of my job would be the wait towards the end of my shift. As the night progresses, far less people come up to the front desk. By that time, all closing activities have been completed. The only tasks I have left would be to actually close the front desk. The most enjoyable part of my job would be the diversity. There is always a new or reoccurring promotion to be a part of.

I worked in Player Services for 2 years. Was treated very well at the beginning of employment but the longer I was there the more eye opening it was. The manager and supervisors had their favorite employees who were given special treatment such as not given points when late and/or absent, special jobs like working in the promotions department or working with the host department. My coworkers warned me of these issues. It was like high school. The manager and supervisors talked bad or gossiped about the employees and were somewhat bullies (when it came to scheduling). Hours were changed to cover promotions with no regard to your schedule outside of your job. 
I loved the job. I enjoyed the job duties, such as customer service. We were not paid well for the position considering you work in the buffet when needed, answers phones when needed, work gift giveaways when needed and special events. However you do not get tips or hourly compensation for the extra work you perform.

This place is horrible to work for there is no structure anywhere in the place from the top down!  I learned nothing and actually think that I am a little dumber for having dealt with this environment for as long as I have. There is no Director of F&B operations because the guy that they hired isn't qualified for this position and they will not pay him the appropriate salary. They can't keep employees because although if you talk to the joke of a HR department they will tell you that they are competitive in the market but they start there F&B managers out almost $5,000 less than their immediate competition. Not to mention there front and back of the house staff that barely make enough to live and they wonder why they can't keep any lower level employees. The hardest part of the job is dealing with a HR department that acts like they know what they are doing but has ABSOLUTELY NO IDEA!!!!!

When a company like MVG loses 10% of its hourly workforce EVERY MONTH and has to rehire, you know there's a problem.  When they require long hours of salaried managers with minimal pay and minimal resources, causinig them to quit often and have heavy turnover, you know there's a big problem.  This place often does MILLIONS (8-10) in business in ONE NIGHT,  and would not spend even modest small amounts on basic materials and tools for urgent and necessary projects and maintenance.  Could have been an acceptable employment, but I hated it after just a few months.  My boss even quit inspite of an expensive relocate and job change to come to MVG.  In short: BAD LEADERSHIP AT THE TOP, BAD COMPANY TO WORK FOR, LOW PAY, NO COMMITTMENT TO CUSTOMERS, BAD FOR THE COMMUNITY, BAD FOR OHIO, AND BAD FOR ME.

I could write so much about this place. The employee moral is in the trash and can’t be fixed. Managers have made fun of the way employee are dressed to their face. HR is the most unfriendly department and demands we jump when they call but refuses to answer calls when needed on Saturday or Sunday. The insurance is so expensive that honestly no one can afford it.  They give 4 or more weeks of PTO depending on the number of years with the company but departments are always short staffed so it hardly gets approved. Mangers and above can come in watch YouTube videos all day but will turn around yell at you for forgetting to do one thing. You can go to any company and be paid better and be appreciated a lot more then MVG.

I really miss the people I worked closely with. I met some good friends that I still keep in contact with. But the company as a whole feels like high school. So many people gossip about each other, people are put in positions they aren’t qualified for, and quite a few rules aren’t enforced because that department leadership just doesn’t care. The pay is horrendous, and almost every position has high job turnover. The atmosphere isn’t for everyone. If you can navigate the fact that everyone there is wondrously happy or absolutely miserable, then this might not be a bad place to work. But the subpar pay that’s barely considered a living wage combined with a culture that will tell you you’re important but make you feel anything but, I would recommend finding another company.

Hourly associates are heavily protected by the union so, if that is the employment you are looking for, Miami Valley Gaming may be the right choice for you.  They hourly pay is not great though.  Managers, look elsewhere.  The culture encourages managers to throw anyone under the bus to avoid accepting responsibility for mistakes because that is what upper management does.  
Work schedules constantly change with very little notice making it very difficult to have an active personal life.  
For entry level managers, you will not make enough money to make ends meet.  Middle and upper management are paid fairly well.

Top Job Titles	Average Salary
Cleaner 24 salaries reported	$14.98 per hour
Security officer 12 salaries reported	$15.82 per hour
Cook 6 salaries reported	$19.03 per hour
Cage cashier 7 salaries reported	$16.31 per hour
Laborer 1 salary reported	$16.87 per hour

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