guest service agent

educator

camp counselor

operations manager

outreach manager

Michigan Science Center

I highly recommend staying away from this company. As a non-profit organization it heavily relies on the idea of paying it's employees a low salary with a negative job work/life balance for the sake of "loving what you do".  The constant turnover of employees, including at the executive level, results in the organization having zero direction and the CEO being too timid to make any decisions. The CEO is an idea person but nothing more. No action is taken and no grand plan for the organization exists. The building and exhibits are in desperate need of repair and replacement but with no strategic plan in place to accomplish the needs, the negative experiences from guests gets pushed directly onto the already overworked and underpaid staff.

I worked here for eight months, as a college student part time. I started off having a really fun time working here, then suddenly management changes dramatically. As a disabled person, trying to get accommodations was labeled as “insubordination.” I was told outright “do not ride the elevator. It’s for guests. You look perfectly able to take the stairs” by floor management. I was called slurs by children on a field trip and management did nothing about it. My job was constantly threatened, it would be rare I went a day without being told “well if you can’t do that you can go home.” I worked hard, visitors loved me, my coworkers loved me, it was management that made this job horrible. 

What is the best part of working at the company?
Great co-workers, collaborative and supportive leadership, fun work, lots of PTO

What is the most stressful part about working at the company?
Lean staff, workload is heavy at times. 

What is the work environment and culture like at the company?
Collaborative, supportive, fun

What is a typical day like for you at the company?
No 2 days are ever the same!

•Packed on most days 5-15 family’s on other days 
•Didn’t learn much 
•manager and management picked and choose with they’re workers and would pick on some of them
•mixed culture 
•most enjoyable is the kids that come in just looking at them and helping them can make someone happy!

Not enough structure in management to effectively govern. Not paid enough for what they ask of their employees. Its a frustrating place to work. No rhyme or reason to how things are run. Lack of training for employees faced with a crowd of guests waiting to be educated and entertained. 

They have inexperienced leadership running things the way they think it should be without the input of the more experienced senior staff.


The staff are very caring for the visitors and pasinate about their duties.

I love working for the science center, the management, engagement, and work make it worth it. If you have open availability you will be scheduled. The management and team truly love what they do and put their heart into it. 

everyone i met there was great to work with and overall working there was a great experience. not only did i learn a lot working there but i was also able to help teach and inspire so many people and future leaders.

I loved working there! I had a lot of fun. I learned so much! My co workers were wonderful and I absolutely miss them! I loved how everyone worked together!

Enjoyed working here! Very fun job and the customers were so polite and friendly. Lots of children were interested in learning about technology and I enjoyed teaching it.

Top Job Titles	Average Salary
Guest service agent 4 salaries reported	$15.00 per hour
Educator 1 salary reported	$15.25 per hour
Camp counselor 3 salaries reported	$15.25 per hour
Operations manager 3 salaries reported	$42,417 per year
Outreach manager 3 salaries reported	$42,000 per year

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