ophthalmic assistant

front desk receptionist

call center representative

surgical coordinator

ophthalmic technician

Mid Atlantic Retina

I believe it has the potential to be a good job but management is sneaky here as well as the lead tech. There is clear favoritism when you start and you are pushed through training quickly, there’s no work life balance. The pay is below average for what is required but the benefits are great. You work with 100+ patients a day for ONE provider and it can still be work left over. You are required to travel 40+ miles weekly but don’t get compensated until you get your biweekly paycheck which is taxed HEAVILY so travel is 80% of the job and you barely get paid for it. You can to accommodate the other practices being understaffed. It seems great at first until you get acclimated. The harder you work the more they use you and take advantage. Doctors seems great but you hardly get to work with them due to the high patient load so there not really a doctor to tech relationship built. HR seems out of touch with the actual clinic. I feel like the techs are required to work like robots and the schedule and hours change weekly so it’s hard to work your best, there’s no stability in this job and i’m not sure how people last in this company. 

A typical day consisted of maintaining proper order from most important to least. If you really need a job and this place happens to show up keep to yourself and stay occupied at all times. Pay attention to every little detail because it will come back to bite you later if there ends up being a mistake. I learned many new insurances and a new system that requires a lot of skill. Training was definitely an issue. They throw you on the phone right after a week and I'd suggest to ask to be trained in all aspects of whatever your job entitles. If they feel threatened by your questions and responses they will have a way of telling you one thing and then another thing that has absolutely nothing to do with your question. Everything is thrown at you. Management was a bit difficult to deal with. Of course if there is an issue you will be reprimanded but some things were VERY unnecessary and could have been given a pass. They always have potlucks and order free lunch for the employees from time to time.

Only lasted 5 months here and the experience was traumatizing. Management is under qualified, catty and extremely retaliatory. Favoritism is at an all-time high and all of the hard working people or people “who actually do their job” are shunned and overworked. Being “the best” at this place will just be you allowing yourself to be overworked because no one else wants to do their job. Management is cliquish and talks about their employees. If you aren’t their friend or tell your business/daily life issues, they will make the job harder for you. Communication about the actual JOB sucks. No one takes accountability for their mistakes. They expect you to travel else where 10 minutes before your shift daily because other offices can’t retain staff either. This isn’t a work place, it’s high school. The managers are just grown adults who peaked after graduation. Not worth it at all.

If you are smart you would not work there very cliquish and management is the head of the clique there . It’s a lot of micromanagement petty gossip and such an intimidating and unpleasant workplace you would go in there so happy and full of life and as time go on the girls there will suck the life out of you. If they feel intimidated they do everything in they power to make your day uncomfortable management does not care about what goes on In the office actually they encourage it by feeding into the gossip and participating they edit charts to make it look like your not a good employee . Just like high school all over again except this is your lively hood how you pay your bills Every patient chart I checked in mdi was empty management there is not good they need new management and need to do the whole front desk over if they want to succeed would not recommend this job to my worst enemy

Very very very busy practice !!! I liked working here to an extent. I loved the patients . Some lazy co workers alot of traveling and some cry baby doctor's that think the world revolved around them . YOU HAVE TO TRAIN YOURSELF , YOU LITERALLY GET THROWN INTO EVERYTHING , AND IF YOU MAKE A MISTAKE IT IS ON YOU , WITHOUT PROPER TRIANING. Pay was okay could of been better , raises are peanuts , you can move up fast if you are a hard worker but you have to train yourself and you just get doubled work load.  Alot of pettyniess with co workers to managers . I just stuck to myself and did my job and I was fine , I just couldn't stand the traveling anymore .MAR is a Good place to start out if you want to learn the field. Pros 2 bonuses a year and paid half hour lunch.  

I think this is a good place to work, but not for everyone. Basically, if you are a smart person that catches on quick, you will do well, but this is not the kind of job where you can learn as you go since training lacks and not much room for advancement. Managers are great people, but I think actual management is lacking. There are a couple of lazy employees who get away with doing nothing all the time, while good employees are not acknowledged. I think they are too quick to write up people for mistakes instead of offering more training or even realizing that once in a while, there may be a mistake. Although, the place isn't too bad, they have a bit of revolving door with their employees which causes fear of no job security.

The most horrible place I’ve ever worked. Management does NOT care about you one bit, and will literally micromanage you to the point you feel like a complete moron. Co workers have more say over your job performance than your own performance,  they will lie and bash you when you become the victim they will pick on constantly until you give up and quit. I’ve watched it over and over. If you dare to say anything, management will side with whoever they fear the most, so nothing is ever handled , just brushed under the rug.  This place changes people from sweet and happy, to completely miserable. 

I enjoy my job, my coworkers and even my director but if I were offered another position for the same salary that offered a better health plan, I'd jump on it.  You would think that a company of doctors would see the importance of good health insurance but they offer only a low cost but high deductible PPO that is structured in a way that is far too complicated and very difficult to understand.   The other benefits (PTO, sick pay, 401k etc) are on level with most companies this size.  I recently asked HR if there would be an HMO offered that I would absolutely be worth paying more out of my paycheck for eliminate the complicated mess they call a health care plan, and was told a definitive no.

This company had horrible management who would build personal relationships with staff. There’s favoritism and will treat good workers bad. There’s gossip amongst managers and the higher ups do nothing about it and will rather get rid of you because you spoke up. Everyday you feel your job on the line and they say they will cross train and promote but that was a lie. I brought it up to HR and got scolded for being asked to be move around the office as promised. They had no reason why I wasn’t. The culture is sneaky and disgusting. 

Typical work day 6 hours of computer work, long phone calls with patients.  Hours of medical reports to be sought after.  
there was no supervisor for a few months.  Work place culture was difficult at times working with so many women.  The hardest part of my job was sitting for long hours and stress of completing each surgery patient and getting the patient to get testing done.

The most enjoyable part of my job was when the patient came back for post op being happy and glad they went through with the surgery and grateful to my helping them through their journey.

Top Job Titles	Average Salary
Ophthalmic assistant 24 salaries reported	$20.50 per hour
Front desk receptionist 15 salaries reported	$19.50 per hour
Call center representative 5 salaries reported	$19.50 per hour
Surgical coordinator 4 salaries reported	$25.10 per hour
Ophthalmic technician 1 salary reported	$20.50 per hour

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