teller

relationship banker

bank clerk

customer service representative

Midflorida-Credit-Union

Mid Florida can be a Great Company, however they need to train their Managers how to support their team entirely. The training is fair if you've had banking experience elsewhere however if your new to banking it doesn't set individuals on the road to success. The 7am-7pm is not good for employees at all to have a work life balance. 
The rallys are a Great touch, and I appreciate the 2 I had attended however being in a position and not knowing what's expected of you or trained by your Manager is unacceptable.
 Mid Florida stop looking externally, and raise up the Great teammates you have within and pay then what they are worth. If they can be loyal to your company as long as they have they deserve to be awarded. Also shadow your Managers so you are aware of the relationships, support, and tools they are providing their employees in the branch. In order to succeed management needs to be consistent among all your branches. Have check ins individually with teammates especially tellers so that they feel heard but most of all valued especially when it comes to branch management. I do appreciate how Mid Florida is diverse and have given alot of young people opportunities to start a career where as some may have not been hired elsewhere at other financial institutions. With some tweaking Mcu can one day be an Amazing place to work.

To sum up my experience, some of my favorite manager quotes were:

"Your job could be done by a monkey"
"They probably like working together because they speak Spanish better than English"

Be wary of their job descriptions, as they are often misleading and incorrect. 

If you are looking for a company where you feel cared for, keep looking. This company has zero considerations for mental health with a distinct lack of any support system for employees. After a member of my immediate family passed away, I felt severe anxiety to even ask for a single day off to grieve, which I was reluctantly given. Coming to work each day felt extremely draining in that type of environment.

Time off is almost non-existent, there are few, if any, considerations for a healthy work-life balance.

The company hierarchy consists of a ladder of impossibility, where everyone is someone else's supervisor, and so the actual distribution of power is blurred, and it seems as though no one can operate without having to first receive approval from the group of supervisors, and therefore progress is practically non-existent.

Other than friendly co-workers, there really are no true pros I could find for working here. Stay. Away.

My career began in 1993 as a teller for Barnett Bank. I progressed throughout the years to Head Teller, Member Service Manager then onto become an Asst. Branch Manager II with Amtrust Bank . As much as I loved the banking atmosphere. I found myself drawn to mortgages. Assisting customers in achieving the dream of home ownership gave me a wonderful sense of pride and accomplishment.  I began my employment with Midflorida Credit Union as an Outside Sales/ Loan Originator in 2011. At that time they were just beginning to prosper and grow their Mortgage Department. I was drawn to the credit unions culture as well as the loyalty between employee's and their members. The major growing pains I experienced from day one was the lack of training as well as the professional communication necessary to maintain the confidence of inside and outside referral sources.


 I was able to identify and solicit prospective customers and business partners with the wide variety of products and services Midflorida had to offer. They stayed familiar with the changing needs of each market and would develop new products and services to help generate additional loan volume.

What is the best part of working at the company?
Horrible management!! You will not have a personal life. The hours are from 6:30 am to 7:15 pm . One day you open next u close. They make weekly schedules and you receive it on Friday night for the next week. You cannot schedule anything for you own life.have part timers working the hours that are not needed and full timers get screwed.  It could’ve easily fixed but management refuses saying that’s the Midflorida way!!!! Run run run. The turn over is insane because if scheduling.


What is the most stressful part about working at the company?
Everything . Training horrible. Management horrible. Hours don’t even get me started. 


What is the work environment and culture like at the company?
All they want is for you to sell sell sell. You are on a  point system and if you’re not selling your in the managers office expecting why . It’s terrible 

What is a typical day like for you at the company?
Selling or taking care of people who are not your customers.. they do shared banking .. never heard of it before and it’s horrendous

I worked at MFCU for over 3 years, and unfortunately, my experience was disappointing. While I initially joined the team with enthusiasm, it became clear early on that the company suffers from poor management and a lack of clear communication. Expectations were often unclear, priorities shifted without notice, and feedback from leadership was inconsistent or entirely absent.



The work environment was frequently stressful due to unrealistic deadlines and insufficient resources, leading to burnout among employees. Opportunities for growth and professional development were minimal, despite promises made during the hiring process. Additionally, concerns brought to management’s attention were rarely addressed in a meaningful way, which made it difficult to feel valued or heard as an employee.



Overall, while I gained some useful experience, I would not recommend Midflorida Credit Union to others seeking a supportive or well-managed workplace.

A typical day for me at Midflorida is always fun but focused. I have learned some much working there: from the responsibilities of knowing the products and services to the responsibilities of handling and maintaining the ins/out's of branch cash. We have The managers at every location are amazing, the schedules are very flexible, the pay is doable, etc. The hardest part of the job is not guaranteeing future members an approved account/loan; other than that, there's no situation that no one will leave you out on the limb by yourself. You will always have that support. The most enjoyable part of the job is knowing and seeing that Midflorida gets involved with their employees and members, and that their actions matches their word.

The simple fact that the chiefs want to get to know, personally, about every employee and their experience and the what improvements can be made, tells a lot about the company.

Working at one of the busiest branches for my Credit Union, most days we were packed and trying to move members in and out. While on those days we were not so busy, we could take more time with our members and really get to know them. 

One the stronger aspects of the credit union was the rate in which they promoted people, if you had the desire they would reward you. I had seen many of my fellow tellers promoted one or two times while I was there. Which meant that most of its management was home-grown, they had worked as tellers and or loan officers before being promoted to manager, the knew all aspects of the job.

I did love my time at Midflorida, from the members to my fellow tellers, it was a job that I never dreaded to wake up and come to in the morning, it was something I looked forward to walk into, get out my drawer and begin helping someone. I would highly recommend it to anyone living in western and central Florida.

One of the worst companies I’ve ever worked for. Managers give end of year evaluations that are extremely judgmental, demeaning, and make you feel like a child especially if you are smart and show potential. They also hide a lot from their members who bank there in order to protect their image and reputation. They force you to sell products and if you don’t meet your quota you are written up. There is a lot of drama in this workplace which is one of the reasons why there’s such a high turnover rate. You have to start off part time as a teller and work your way up and go through a month of training before you start your job. You also are required to take several online classes annually and assist with help desk calls depending on if you’re in retail or not. 

What is the best part of working at the company?
The pay for this type of position was pretty good. The hours were good for a call center job, only a few nights and weekends.

What is the most stressful part about working at the company?
The most stressful part of the job is that they have no formal structured training program for the position. You are given less than half a week to sit and observe and another week to work the phones solo. So if you need a company that invests in the success of their associates, this is not the place for you.

What is the work environment and culture like at the company?
My advice to anyone interested in working here is to be very cautious.  They were dishonest in the interview. They were misleading and omitted important details of the position. Once I started, I found they lied to me about some concerns discussed in the interview.  There is high turnover and a toxic environment.

I’m currently a peak time teller this and this was definitely a learning experience. I have been here about a year and have been looking for advancement opportunities since the day i began. I haven’t been able to (even after voicing that i want to become an MSR and exceeding sales goals, balancing every day, and there were positions available) move up to either full time or to begin MSR training. Definitely a great company to begin your banking career but for upward movement i would suggest switching to a different credit union. 

The best part of this is the job security. Even through the pandemic i was able to keep this part time job which i guess would be great news for someone if this is their only job.

Top Job Titles	Average Salary
Teller 4 salaries reported	$18.00 per hour
Relationship banker 3 salaries reported	$42,967 per year
Bank clerk 3 salaries reported	$18.33 per hour
Customer service representative 1 salary reported	$32,000 per year

Working at MIDFLORIDA Credit Union: Company Overview and Reviews

MIDFLORIDA Credit Union

MIDFLORIDA Credit Union Ratings

Popular jobs at MIDFLORIDA Credit Union

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected