diesel mechanic

counter sales representative

service technician

small engine technician

technician

Midwest Machinery Co.

What I found working at Midwest Machinery is you're a number if you don't belong to the clique work place. Some Technicians are picky on who they choose to be friendly towards and help. If you need help you have to ask the Manager. If you can't figure things out yourself you're going to drown in work and get talked to about your performance.  If you don't have work then your numbers are going to be down and you're going to get talked to. Computer Training was there but only the essentials and basics sometimes. In person classes came later though which were enjoyable.  Organization was next to none with rotting and dirty crates with saturated unreadable manuals to perform setups. You'll be taking a lot of time to move a lot of product to reach a crate. Sometimes finding the particular crate was at another location. Product crates were hard to read and find and would take working time to locate parts and small equipment. But there was no desire to improve workplace. Had to look for parts that were unlabeled and not organized by the manager and sales men. Not the parts guys fault. Some Sales guys were very Biased and threw you under the bus whenever something went wrong.  Everything was suppose to be 100% percent but it always took too much time. With the lack of communication it was hard to perform great because different accessories needed to be installed but there was no communication that add-ons were sold to the customer. Had Impossible deadlines to complete certain tasks. I.E. if a part doesn't come in until Friday it was suppose to be done Thursday for the customer. Then some equipment is rushed and you find out that it doesn't need to be done until the following week. Lack of communication from Service and sales. I.E. When you ask the parts department about the orders that sales and service conduct you realize it never got ordered for your job. Corporate doesn't improve upon the work environment by upgrading necessary equipment or necessary building addition or renovation for any of the departments. But empty promises are guaranteed to be given at meetings but never actually happens. You will have some outdoor work in the rain and snow. There were good moments at Midwest but there definitely needs to improve the work environment. 

Zero training offered in the first year but expected full competence in product line. I was brought in with a background in construction and was upfront about my lack of experience in Ag. They bragged about the training they offered during the interview process but did not follow up on the promise. However, they did expect me to meet productivity goals. Coworkers all said they hadn't gotten a raise in years. Management here want you under their thumb and to feel trapped. Wages are not competitive but they will promise the moon to get you in. GET IT IN WRITING. 

•	Customer Service & Sales: Assisting in-person and phone customers, providing price quotes, answering questions, and helping identify required parts.
•	Inventory Management: Ordering, receiving, scanning, and organizing inventory; conducting inventory counts to prevent stockouts.
•	Parts Identification: Using catalogs, computer systems, and technical knowledge to find exact parts.
•	Order Processing: Picking and packing parts for service technicians or customers, processing invoices, and handling returns.


Note this was Frontier which was bought out by Midwest, but I have heard the same stories from Midwest employees. I was promised alot of things that never came true. Making a manager wear a shop uniform when you don't wrench on anything is beyond the times. If you want to work at a dealership, pick a different one with more opportunity, training, and vision. The mechanics and salesman were great to work with, but management really doesn't have a clue.

What is the best part of working at the company?
Interaction with the customers.

What is the most stressful part about working at the company?
Trying to fit in  - either you are part of the clique or you’re not. If not, then you don’t matter.

What is the work environment and culture like at the company?
The more you do, the more you’re expected to do.

What is a typical day like for you at the company?
Do your job as well as the job of everyone else.

What is the best part of working at the company?
Several factors lot of potential co workers 

What is the most stressful part about working at the company?
I personally had a poor base of knowledge on Deere.

What is the work environment and culture like at the company?
Winning and customer care are focused

What is a typical day like for you at the company?
Sales most days calling on costumers few floor days some Saturdays

I really like my job here. My coworkers are great, everyone is very helpful, if someone doesn't know the answer to something they are more than willing to direct you to the right person and/or help you figure out the answer. The owners are very personable and care about their employees.
you definitely get the small town family owned feel. perfect mixture of business and fun. Highly recommend working here.    

Not a bad job, not a great job. Below average pay for the work you do, benefits are average. Local managers were good while I was there but some of the regional/corporate managers are really out of touch with their expectations and have no idea what is going on on a day to day basis. Best part of the job for me was building relationships with the customers and feeling like you accomplished something at the end of the day.

About all the good that came from this job is more experience in dealing with customer service. Other than that, it was walking a line day-in and day-out, meaning, are you a politician? If not,keep looking. These people will lie to your face and there is no appreciation. I'd also like to add that I did try to accel and worked hard, but it wasn't good enough.

This is a growing company that promotes within so lots of opportunity for advancement. Midwest Machinery, Co. is a family owned company that respects the work/life balance of its employees. MMC offers competitive benefits and wages.

Top Job Titles	Average Salary
Diesel mechanic 73 salaries reported	$24.25 per hour
Counter sales representative 13 salaries reported	$19.25 per hour
Service technician 58 salaries reported	$29.00 per hour
Small engine technician 18 salaries reported	$24.25 per hour
Technician 2 salaries reported	$21.00 per hour

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