cashier

deli associate

courtesy associate

grocery associate

produce clerk

Milams Market

Sure, the company itself is fantastic as a consumer. We love smaller local businesses, but the deli management team needs way better training. Often times they don’t treat you like humans and they’re hypocritical when it comes to the uniform policy. Wearing earrings, not wearing an apron, or uniform or hair coverings. They don’t wash their hands or wash the machines properly. It’s unsanitary. And if a manager does wear a hair cap, they wear it incorrectly. It’s the same energy as weaponized incompetence. We need way more than 15 dollars an hour for working jobs for multiple people. Coworkers are amazing. Very sweet and patient. But customers are often times cranky, impatient, and not understanding. Especially the older folks. So you need a lot of patience and customer service to deal with them. 

Tbh the problem with the company is the management. The store I worked at the managers changed their minds on the processes and procedures every other weak, allowed toxic employees to continue to harrass others and create a toxic work environment. Allow the while they were to take their vacations and have time off only to not approval most of the workers vacations or time-off requests, unless you were close to the managers. We weren't allowed to buy water while on the "company time" even though the only water fountain in the building had been broken for 3-4 months and still broken as of this writing. The only holiday you have off is Christmas Day. IF anything went wrong they would usually writing up the employee and take no responsibilities for their action,  i.e. like not having enough supplies to clean properly, or product to sell, or just completely ignoring safety and health issues until the inspector showed up. They constantly look for ways to have a bigger profit margin even when it affected the quality of the product. (deli operation manager looking at you!)

From my experience, this is a company where you can really build a long-term career. I’ve seen many associates stay here for 20 or even 30 years. To me, that says a lot. People don’t stay that long unless they feel valued and see a future.

The company is family-owned, and I personally feel that makes a difference. It doesn’t feel overly corporate. Leadership is involved, and there’s a real focus on taking care of associates. Pay and benefits are reviewed every year, and I’ve seen real effort put into keeping them competitive.

Work-life balance is important to me, especially having a family. I’ve been able to grow in my career while still being present at home, and that balance has meant a lot to me.

The 401(k) is another big positive. The company offers a match, and even part-time associates working under 30 hours can participate and receive the match. That’s not very common, and I think it shows they care about associates’ future.

I’m currently still employed there but trying to move elsewhere not because I don’t like it because I actually enjoy the work there but because the management for the most part sucks I have been lied to by the store manager of all people which is CRAZY considering he should be the person I should be able to trust the most in that store about the benefits they give us. He said they don’t give benefits (I later found out they do). And we have 2 shift supervisors one is great doesn’t micromanage us and let’s us get our work done without breathing down our neck the other is the COMPLETE opposite this person doesn’t let us work without checking up on us every minute and If this person sees we’re doing good BOOM gives us 3 more things to do  And then NO JOKE this person wonders why we get out late. Where as with the other manager we actually get out a a good time Damm near every night with him (WHAT A COINCIDENCE). But one of the good things in my experience was there pretty nice on giving me my time requested off and are pretty good with my scheduling as well oh and hours are great. 

What is the best part of working at the company?
Good coworkers and supportive managers tend to matter more than perks. Feeling respected, having teammates who collaborate well, and not dreading interactions can make a huge difference day to day.

What is the most stressful part about working at the company?
One of the more stressful parts can be keeping up with a fast-paced workload and tight deadlines, but I’ve learned to stay organized and prioritize tasks so I can handle that pressure effectively.

What is the work environment and culture like at the company?
I do best in a work environment that’s collaborative, respectful, and goal-oriented. I appreciate clear communication, supportive leadership, and a team that works well together. A positive culture where people are motivated and willing to help each other really stands out to me.

What is a typical day like for you at the company?
A typical day for me starts with reviewing my priorities and organizing my tasks for the day.

This store by all means is not the worst place to work at but it is also not the best. The baggers have it the worst you will be treated with no respect. The managers can also be really unfair when it comes to closing the store as they will let some employees leave before others. The hours of the store are ridiculous because after 9 pm there are little to no customers so be prepared to do busy work until 11 pm and actually get told you can go home around 1 am. The customers are no treat either as they are very entitled and need every little thing to be done for them. Breaks are very short and the only benefit part time employees get is a 10% discount at the store. Milams will not offer paid time off for people who catch covid so be sure to be careful or you’ll be left to figure it out without a paycheck. Milams has great employees but if there was a shift in management and the way store is being run I think it could be a real competitor to other grocery stores. 

I wish I would have found Milam's sooner.  Working for Milam's has helped me get a better understanding of the day-to-day tasks that happen behind the scenes to help run a successful supermarket. Milam's truly cares about their customers and associates.  Seeing the level of quality, variety and service that they instill in everything is truly refreshing and heartwarming.  Everyday there is something new to learn or try and I love that.  It makes the days go by almost a bit too quick.  I feel that Milam's is a great place to grow your career. Management is supportive, and there’s a real emphasis on work-life balance.  The team culture is collaborative and respectful.  Also, HR is always going above and beyond in ensuring that the associates are doing well and engaging with health benefits to show that our health matters.

Milam's is a great place to work for. It can meet the needs of someone trying to either find a temporary job, or someone looking to make a career in this type of business. The company frequently moves employees up the ladder whom prove themselves to be deserving and capable. The management is overall good, and the hardest part is simply the constant need to show exceptional customer service, no matter how tired you may be, exceptional customer service is very important to the Milams family. The most enjoyable part is that while you are expected to work hard, the company is not an incredibly strict environment, you can and will find yourself enjoying interacting with coworkers and customers on a daily basis.

What is the best part of working at the company?
The best part of being a part of Milam’s Market Co. is the opportunity to grow and encourage each other and of course our managers.

What is the most stressful part about working at the company?
Besides the rush on Holidays. Nothing that comes to mind.

What is the work environment and culture like at the company?
The ambiance of the market is overall friendly, encouraging and always evolving. 

What is a typical day like for you at the company?
A day for me would be to constantly look over the front make sure everything is going smoothly and organized. Make sure everyone has something to do, including myself. As a team we all work for the same goals and that is to always make sure our customers have the best experience possible.

What is the best part of working at the company?
The best part about working at Milams is that you get the opportunity to grow with in the store and  also you end up growing a lot of connections with new people.

What is the most stressful part about working at the company?
Honestly I think that there is not anything stressful about the job, you just have to stay committed and work hard.

What is the work environment and culture like at the company?
The work environment is very work friendly and work oriented. Milams market care about its employees and it shows!

What is a typical day like for you at the company?
A typical day at the job for me is delegating a lot of tasks and knowing when to jump in with my team when it is necessary to ensure that every goal we have set out for the day is accomplished.

Top Job Titles	Average Salary
Cashier 62 salaries reported	$16.83 per hour
Deli associate 61 salaries reported	$18.55 per hour
Courtesy associate 53 salaries reported	$15.86 per hour
Grocery associate 39 salaries reported	$16.92 per hour
Produce clerk 33 salaries reported	$16.94 per hour

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