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Milestone Reporting

It is really great pay and they weren’t amazing when it came to training. Paid for hotel and also food if you came from out of town (aka lived outside of their main location, for me it was Orlando). However, the way they handle the scheduling is ridiculous in my opinion. You get your schedules the night before. It’s merely impossible to have things scheduled in advance unless it’s something you’ve booked for a minimum of two weeks. Which if it’s a check up with your doctor or a hair appointment, that’s easy. But if you’re like me and we’re going to therapy weekly without knowing what your schedule would be the next week, let alone the next day, it was extremely stressful. I wasn’t able to go to therapy during the time I worked here because I never really knew what my schedule would be. A depo could last 30 minutes because of a no-show, or it could last 3 hours over what you anticipated. Which, I now understand, that’s just how it goes in the law world. I just think it’s ridiculous to not get your schedule until the night before. Sometimes I would only wind up with a single job for an entire day, it would be cancelled, then I’d be left with nothing, and have to proof the entire rest of the day, which became incredibly frustrating. Many times, I also would wake up extremely early, drive over an hour, just for it to be cancelled or someone not show up. I think this job in general just isn’t for me, as I also realized many lawyers just don’t care about the reporters. But also I couldn’t stand the way management and scheduling was handled. 
If you really want to get into the law field, I think this could be good if you don’t mind last minute schedules and last minute cancellations, but I wouldn’t recommend it if you just want it to secure a job. 

I truly love what I do as a court reporter, sadly this company is not a place you’d want to stay at long term. I had HIGH hopes during training as they painted it really “welcoming and supportive” that couldn’t be further from the truth! Communication is non existent. You never hear from the OWNER unless it’s to point out negative things or point the finger. There is no human connection here. You are expected to work work work and but aren’t give the proper tools to complete the work as it should be delivered to clients. If you need something they take weeks to respond but employees are expected to be available and respond to any correspondence immediately. Employees are constantly being treated unfairly and looked down on. It’s truly a very nasty place, which is said because the work itself is so rewarding and I love being apart of the legal process. 

I've been with Milestone for a couple years now and it's the best decision I personally have ever made. I never thought I would be able to work and thrive in the legal field, as I have no degree. I interviewed with the president of the company and he was very down to earth and clear about the expectations of the job. I would suggest Googling court reporting to understand the position a bit before the interview. However, they explain it all in the interview to you. There are some days you do work outside of normal business hours but it's not frequent and they counter for it by letting you clock in late the following day. The work environment is great and management is available 24/7 to help you with any questions you have. This truly is the first job I've had where I feel heard and understood by everyone. I come from a serving background and this was such an amazing change of pace.

I have been with the company for over 5 years and have loved every minute of it.  From the moment I joined the team, I have been impressed by the supportive and collaborative environment promoted by management and colleagues. We offer comprehensive training programs and ongoing professional development opportunities. We have a culture comprised of respect, integrity, and teamwork. Every member of the team, from the administrative staff to the court reporters, plays a vital role in the success of the firm. I have always felt valued and supported in my role as a court reporter, with management readily available to provide guidance and encouragement.  Overall, my experience working here has been very rewarding. I am grateful to be part of a team that values professionalism, excellence, and mutual respect. I recommend Milestone to anyone seeking a fulfilling career in the field of court reporting. There are no limits to what you can achieve with this company.

I've been with a company for 13 yrs., and have worked at many corporations beforehand and I can tell you hands down the this company is by far one of the best companies I've ever worked for! If someone gets in trouble it's because that someone has dropped the ball. It disgruntle employee will review the company as a whole but it's because that's just what they are.. disgruntled. I have seen the owner of this company give many many opportunities and rehire people that have left. He is very approachable and hands-on. The pay is amazing and management does the very best to assist everyone who needs a little more attention than others. You are given many many opportunities to expand your knowledge in the many different departments and all of the equipments are provided.  You will receive a raise every single year and if you have put your best foot forward, then you will see that reflected in your pay.

This company thrives on overworking and underappreciating its employees. There's blatant favoritism, zero concern for your health and a culture so immature if feels like a high school clique most times. Policies are constantly changing without reason, communication is looked down upon even though it is  encouraged to speak up, then when you do so you're reprimanded.  You're also encouraged to tell on one another.  You're expected to work in multiple departments with the same pay you started with and when asked for a raise for doing the job of multiple departments you are told no. The work life balance they promote to reel you into the company is just a lie. If you value your sanity and mental health, i would stay far away from this job.

Milestone is an awesome place to work! We have a great group of ladies on our team, and they make every day feel like a party in the office. Management is great, and they are always willing to go the extra mile to make sure your needs are met. This job allows me to get paid to travel and see new cities in the state all while listening to music/podcasts along the way! It's always something new and interesting every day. You do occasionally work slightly outside of business hours because the attorneys do, but it all evens out in the end. All-in-all, I feel like I have a great work-life balance, and the pay doesn't hurt either. 10/10 would recommend it!

Hope this helps!

Technologically advanced court reporting firm offering superior services to the legal community.  Medium-sized firm, everyone works together to bring clients the best service possible.

The most enjoyable part of the job is connecting with attorneys, paralegals and secretaries, bring positive outcome to any service requested, including world-wide scheduling of court reporters.

I brought in 33 years of experience having owned and managed my own court reporting firm, but learned different management techniques.

I’ve worked for other reporting firms before. Milestone keeps you working every second of every day. They will even expect you to pick up the phone on your lunch and report to a job if need be. The environment isn’t welcoming and very cliquey. If you’re in, your schedule is a lot more flexible and lax. Very little transparency, every important thing I’ve learned concerning the job has come from another coworker giving me a heads up. If you bring up concerns to management, you’ll be the target of job based harassment and bullying. The pay isn’t great for what you’re expected to do. 

I've worked here for a few years now and I never expected to love Court Reporting so much. The team is so amazing, so down to earth and understanding. The work load is easy. Of course some weeks are harder than others, but comparatively, this is the easiest job I've ever had. I started thinking this would just be another job until I settled doing something else but quickly this turned into my career and it's very fulfilling. Hardest part of the job is the production department but yet I still enjoy it!

Top Job Titles	Average Salary
Marketing specialist 26 salaries reported	$20.00 per hour
Data entry clerk 3 salaries reported	$21.00 per hour
Surgical technician 3 salaries reported	$21.00 per hour
Runner 3 salaries reported	$18.50 per hour
Marketing assistant 1 salary reported	$20.00 per hour

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