maintenance technician

property manager

building maintenance

assistant property manager

custodian

Millennia Housing Management

A typical day at work would start out by helping clean the building; vacuuming, mopping, etc. because we were understaffed. This would take an hour to two hours. Then we would attend a "daily" staff meeting but only took place two times a week or not at all. Any of my ideas, suggestions or input would be ignored or ridiculed. If there wasn't a meeting , we were told to continue with what we working on from the day before. We would work on turnovers, service calls and snow removal if needed. Also had to fit in daily, weekly and monthly maintenance reports, which most of the time would be neglected by the maintenance supervisor to get other stuff done. There would be special meetings in which I would get called into the property managers office from referral by the maintenance supervisor, On different occasions, I was told I vacuumed too fast, I vacuumed too slow, I was told I used too much side walk salt; because this caused the janitor to do more vacuuming, Too many double standards! I was informed when I got hired that it was my call to determine how much salt to use to make the walks safe for the residents.  I was told I forget too much and that I should see a doctor, but it was okay when the manager and maintenance supervisor would often reply with a "I forgot" when I asked them a question. I was humiliated in front of the staff several times by the manager. I was rudely informed that I wasn't allowed to go anywhere when I was on call on my weekend 15 minutes after the maintenance supervisor asked what I had planned for the weekend.
I was ridiculed several times though out my employment for an injury I sustained at my home which resulted in six weeks off before my doctor would allow me to resume work.
I was called a name by my supervisor, which I wont repeat on here, that made me feel very uncomfortable. This company is lucky that I didn't file  harassment charges.

.A typical day at work is picking up trash with your hands then going into a vacant to paint clean and do the maintenance on it by yourself. Then after you have completed that certain apartment you will be back in  there about 4 more times because the supervisor will come in and just trash it intentionally. Then the manger will come in and pick it to death. The manager there is unbearable. Every tenant and vendor you talk to says the same thing about her. She will think of any excuse not to get you your raise and She doesn't care about you and  will pretend to be nice to you but doesn't mean a thing she says. She will take any days off she likes but You literally cant get a day off before you get vacation pto at 6 months.. Which was a problem for me because I have a disabled son and sometimes he required my full attention. Yet she will take days off when her 17 year old child is sick or has needs. You have to beg to get the supplies you need and use your own tools and car around the property even tho there is a golf cart and the company has endless money.  The maintenance supervisor is a hit or miss. The last one was a hard worker but was unliked by the manager so was let go for any reason they could come up with. The new Maintenance supervisor which is current is very hard to work with. He is Constantly Breaking rules and literally does nothing all day but a few work orders and thinks he is entitled to tell you how to do your job and is very disrespectful when he does. It would have been a good place to work other than those things and some days I actually enjoyed working there and would have still been there if it was a better work environment. Caution apply at this property at your own risk.

My experience with Millennia Housing Management has been extremely positive.  I've been afforded the ability and latitude to do the work, guide my team, and implement strategies to improve operations and overall culture within my umbrella of responsibility.  All of this has resulted in a significant change in the operations of the assets for the positive.  

Sr. Leadership is working diligently to employ systems and models to elevate the level of at which internal partners work together and with field teams. Our CEO is people first, he truly cares about the wellbeing of those who've chosen to devote their time to working alongside him and his team. 

With every position and organization, you will experience challenges and MHM is not immune to roadblocks. The difference here is you do feel a sense of empowerment to look for and put into practice strategies to avoid significant setbacks.  

The people I've been afforded the opportunity to work with are the best part of the job. They come from all walks of life, they care, and are ready to accept challenges and responsibility. While there are pportunities to improve on what we do and how we do it you can see the efforts being made to move us to the next level. 

The company pays certain positions very well. But it really isn't worth the stress. Vendors are NOT paid, they keep opening new accounts and screwing vendors. They say they have a standard but there is No money to complete unit turns properly.  The expectation is high occupancy, 100% collections but residents can go months without service because your cut off from every vendor they have!  You have to strip vacant units to complete work orders or pay for it out of your pocket and wait a month or 2 to get reimbursed.  They want quick progress with inept staff and no materials when you don't fulfill the expectation your canned. I saw it happen so many times. Good people, good workers canned. Its crazy! The only way you move up with the company is if you make friends with the corporate employees, the owner and HR, then your golden, you can get away with all kinds of things.  You'll get canned if you say something against the "IN" employees, even if it's the truth and your looking out for the company. HR doesn't keep anything confidential either especially the Director, so don't bother going through them if your having an issue with your boss or coworkers. The employee turnover is unbelievably high, that right there should tell you something.  I had to get out, I just couldn't do it anymore.

While I enjoyed the people I worked with on the site level up to the regional in my area I was not impressed with this employer beyond the regional manager level, and often times I was very stressed by the corporate team and their expectations, When issues would arise they were not very responsive and they were generally very disconnected from the day to day needs on the property level. As an employee you will feel more like a number than an actual person when dealing with HR as they don't seem to realize they are dealing with people instead of robots. While I did really enjoy the people that I worked with personally including the other manages from our region I would not suggest anyone work for this company as there is not room for advancement and there is a very big disconnect between the corporate office and the on site staff
often times bills not getting taken care of causing issues when trying to do the day to day operations of the business including ordering supplies and contracting outside companies.

I had worked in a variety of supervisory/management roles for 25 years - nothing prepared me for this job! You have to wear a lot of hats to be a good property manager.

I was responsible for an 11 building / 76 unit complex with myself, one full-time maintenance guy, and one part-time grounds/maintenance guy.

Between the governmental policies and procedures for Section 8 housing (c'mon, it's the government !), and the corporate policies and procedures (changing on a monthly, weekly, and sometimes, hourly basis), there was no way one person could stay on top of things for very long. 

Training was very limited, but very much needed. My trainer was a another property manager, and while very knowledgeable and experienced, she was trying to train me at my location, while remotely managing her property. Lots of distractions.

All that, plus dealing with the personalities and individuals that this type of housing generally attracts, made for a very stressful work environment.

What is the best part of working at the company?
The organizational culture do not align with my expectations or professional values, and no  support or opportunities for growth. 

What is the most stressful part about working at the company?
Stress from unprofessionalism & lack of knowledge regarding the housing process they currently provide. 

What is the work environment and culture like at the company?
The company environment and culture lack inclusivity and failed to foster a sense of community.

What is a typical day like for you at the company?
A typical day was stressful and dysfunctional  with constant interruptions, unclear communication, and shifting priorities. Deadlines were missed due to lack of resources or direction, and there's a constant feeling of urgency without clear solutions. The overall atmosphere is tense, with employees feeling overwhelmed and unsupported, leading to low morale and high stress.

First thing in the AM , Phone starts ringing, emails pour in, tenants are coming in to report a problem with their unit or with a neighbor. Reports , Rents, Lease Renewals, More phone calls, Talking with co worker to see if we need anything or if all is okay. The management staff at MHM is wonderful, someone is always a phone call away if there is an issue that is beyond my capacity, the hardest part of my job is telling someone that I do not have any vacants, especially if they are homeless and have children. The most rewarding part of my job is seeing my tenants going to school, getting their degree and moving on in life . I love it when someone takes the initiative to better themselves and appreciates all that they have been given to be able to go to school, to have daycare and to be able to have food to put on the table. This is most gratifying to me.

Millennia will pretty much tell you anything that you want to hear and then not follow through on anything. Management is terrible and promise things will happen and give deadlines and continually extend those deadlines. They will often defer you to other people to resolve issues which never get done. 

You have to train yourself and annual conferences don't do much to further your training but are required or you loose merit in the company. 

The residents are mostly rude and do not have any ability to be self-reliant. They are products of the system and most have been reliant on social welfare (Food stamps, medicaid, medicare, HEAP) for there entire life. I started to see this becoming generational. Yes, there are few good people that live there due to life circumstances beyond their control, but they are few and far between. 

The most enjoyable part of the job was at 5pm when I was finally able to go home. 

Millennia would be an excellent company if it ran the way it was suppose to, but no one supervises the regional managers so they get to do whatever they want to. 
A typical day at work! This would be doing about 50-100 things (literally) at once. You have to be on your game, no matter if your sick or have personal issues or just can't keep up. This makes it extremely difficult to take care of the residents, but all of the work is put on you as the regional doesn't do much but is compelled to tell you they do plenty anyhow. 
If you can manage this in the job, you are very sucessful, but make no mistake about it. If your regional manager does not do their job and the business suffers, you will be the one to take the fall. They is a lot of sexisim in this place and I had to leave.
The owner of the company is excellent and if the regionals were managed and the managers were given help, this would actually be a fantastic company!

Top Job Titles	Average Salary
Maintenance technician 123 salaries reported	$21.33 per hour
Property manager 49 salaries reported	$51,286 per year
Building maintenance 2 salaries reported	$21.00 per hour
Assistant property manager 13 salaries reported	$19.12 per hour
Custodian 11 salaries reported	$16.77 per hour

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