field service technician

service technician

distribution associate

equipment technician

counter sales representative

Milton Cat

Milton Cat was a great place for me to work as I raised my kids.
My 1st boss was a family orientated man who would bend over backwards for his workers,my kids would come into my office and my boss would take them into his office where there were all kinds of toys they could play with or he would take them into the Cafeteria and buy them snacks or drinks.
The man made me, my wife and my kids feel like family and honestly it was a very special place to work for as a father of young kids.
I started there during the height of the BIG DIG so I was constantly busy on the phone or having face to face meetings with customers and my 1st 7 years my average raise was 10% or better.
We had frequent weekend adventures with our families and often ate 3 meals a day together.
The boss also gave me oppurtunity to step out of the office to prosecute our small claims cases rather than assign them to an attorney to go to a job sight to oversee what was going on with some of our high profile customers. He would also delegate all collection and credit decisions to our Credit team without micro managing..
Therefore he did expect results from us because he gave us the tools and the responsibility to get the job done without having to babysit, if you failed at your assignments he wasnt adverse to telling you how it was and how it should be.
The end was swift and severe.
In 2006 Caterpillar couldnt find enough steel to build enough machines to satisfy our customer base nationally. By the end of 2007 the sales staff was facing 30% salary cuts and the layoffs began. For 3 years I watched co worker after co worker get cut and when the 2010 year ended the writing was pretty much on the wall for me and many others.

Milton CAT gives you their all and helps you advance in life.  Only you can put in the majority of the work, they help any way they can.  During the start of the pandemic, we were faced with a challenge as a company and stayed open throughout the whole thing.  Making the appropriate measures to keep you as well as our employees safe.  This company does an awesome job with listening to your opinions and suggestions as well as making the work place comfortable for you.  I have had lots of jobs in my life and this company beats all of them, hands down.  A typical day here at Milton CAT we will make you feel like you are part of a team and a family.  This is just a stepping stone into a career full of advancement as well as a life for you.  Milton CAT strives to stay updated with the times offering advanced technology, offering lots of training and giving you the most out of the job where you need it the most.  The best part of my job is providing the assistance needed to customers that are here looking for guidance in finding the right part for their engine or equipment.  The hardest part of my job, well there isn't a hard part, but challenging.  Every day gives me new adventures and challenges because there is so much information to be looked at in finding the correct part and if you are a good problem solver and like a challenge then this is the job for you.  Giving you the sense of accomplishment every time the customer gets the part the right time and knowing it was you that helped them get there.  This is the job for you if you are looking for a career with advancements and have goals in life to meet.

Be prepared for CONSTANT mandatory overtime, 10 hour shifts monday - friday and mandatory Saturday mornings for 5 hours, or else they'll "write you up" for something that isn't in the union contract. 

Whoever orders inventory for the warehouse seriously needs to take a walk into the warehouse and look at the conditions it is in. It is absolutely ridiculous and is absolutely unsafe, yet they push safety to you constantly. 

The company made record earnings during a pandemic, consecutive years, with a warehouse of understaffed, overworked, stressed out and burnt out employees, and doesn't show a lick of appreciation to any of them.

The job has the potential to be something good and it can get so much better if the company invested their money into their own infrastructure already in place, expanding their current warehouse and simply pay their employees a decent wage. This job is not for the faint of heart, you'll be lifting heavy parts, iron, bolts, nuts all day long while simultaneously doing 3 other jobs with no one their to cover your breaks or lunches, because NO ONE wants to work here.

-remove the 2 tier pay system that creates division and animosity 
- improve your warehouse so your employees can safely work
- reward the hardworking warehousemen that get it done day in and day out and PAY MORE. 

Pros: unlimited overtime

Cons: everything else 

Co Workers are nice/ laid back environment. Management is okay. Great people but take a while to respond if they ever do. There are outside events and team building activities. The biggest drawback here is training. They advocate that they have a surplus available, which they do to an extent. The problem is the way training works for new employees. Maybe some departments are different, but in mine in particular, there was pretty much no set training for anything you would need to know. you sat through the basic training that every place will give you for a couple weeks like how to use a fire extinguisher preventing accidents and all of the basics. You would not really receive training pertaining to your department/role until you ran into an issue or something was done wrong or overlooked. It was always like 'oh no one ever showed him how to do that so we should probably do that now'. I get this happening once or twice but for pretty much every part of the job is a little ridiculous.

If you are thinking about working in the accounting department, please know that they treat you really well at the interview and each day you work is worse than the day before.
I cannot tell you how many days I cried at my desk.  
You only learn the system by screwing up….but it is because they didn’t train you well at all.  I took it very personal and cried because I wanted to do a good job.  I was afraid of losing my job every day.  The management was absolutely horrible.  No training, no support…they just throw into the job.
I was so excited about working at this company because of the location and the products they sell.
They make you feel dumb because they don’t train you so you will screw up…but it is not your fault.
You have to tell the supervisor when you leave your desk…to go to the bathroom, scan anything, take a break, go to lunch….it was horrible.


Established new relations with electrical/mechanical engineers and contractors that demonstrated
applications, code requirements and cost-saving methods. Instructed personnel using hands-on training
regarding product installations, warranties and maintenance programs.
Weekly meetings to discuss sales and marketing plans and project updates to insure adequate
customer service.
Provided proposals for the bid spec and private market to include service agreements and warranties.
Oversaw production efforts to guarantee that projects were completed on time and within budget.
Reviewed design drawings, specifications, fail safe modes of operation, installation requirements and
customer change orders.

I started at Milton Cat in the warehouse about 4 years ago and currently work in the office.  This company takes hard work and dedication seriously.  Training is thorough and frequent.  Each step of the way I have been challenged and coached to success.  It's a very fulfilling career.  There are tough days - you are certainly expected to perform, whether you're picking parts in the warehouse or making sales - but the management I've worked with recognizes those who go the extra mile.  At least 2 other folks who started in the warehouse with me are now in much higher positions.  I think it's also worth mentioning the company's response to COVID-19 was well-executed and we all prospered despite seemingly insurmountable odds.

absolutely the worst place to work i would not recommend working here to someone i hate...left a well paying job to work here and regret  first off no vacation time starting off after a year you get offered a week management  in the service department is the biggest issue with this place first off the service manager is just a weirdo.. and loves to spy on people and micro manage to the extreme  has no people skills what so ever may be one of the most awkward people i have met..  second the supervisor is just managements little voice for the guy that has a hard time talking to people. and has no management experiance and it shows  if you are thinking about working at Milton Cat i would highly recommend not doing so not worth it even for a pay increase...

Was hired as a entry level operations analyst and recieved little to no training when training was promised at the interview. The operations manager was the biggest space cadet I ever met and had no time management skill what so ever. Management kept on promising access to training material that never got issued to me even though I kept reminding him to do so. Meetings that were setup by the operations manager him self to go over training material were canceled 4 to 5 times a week. Only training I recieved was from another operations analyst that spent no more then 10 min a day total with me per day and perceived training me as a burden. Then after 4 weeks I was let go becuase I wasn't grasping the job that I never got trained on.

working as a field service coordinator in the power systems division I am exposed to working with all branches of the company. Currently i coordinate new generator start ups in which i work hand in hand with the sales department to supply a technician at their request. The technician will work with electrical contractors to install and test gensets at various jobsites. From here I collect the delivery records and data sheets from the technician to be saved as these are ISO 9000 requirements. The hardest part of the job is when you occasionally have limited resources and still have to complete a task at hand within a budget and deadline. The most enjoyable part of the job is having pride in the CAT name as it is such an American icon.

Top Job Titles	Average Salary
Field service technician 159 salaries reported	$39.02 per hour
Service technician 96 salaries reported	$35.26 per hour
Distribution associate 37 salaries reported	$24.97 per hour
Equipment technician 65 salaries reported	$36.72 per hour
Counter sales representative 40 salaries reported	$23.90 per hour

Working at Milton Cat: Company Overview and Reviews

Milton Cat

Milton Cat Ratings

Popular jobs at Milton Cat

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected