security officer

account executive

intern

housekeeper

retail sales associate

Milwaukee Bucks

A typical work day consisted of managing my season ticket holders' accounts. I would spend most of my day on the phone and/or emailing clients about their season ticket packages and assisting them with anything that they needed.

In this position, I was able to learn many different sales techniques for handling and managing accounts.

The front office of the Milwaukee Bucks is a seasoned group of individuals who do a fantastic job in ensuring everyone is taken care of so that our product is able to be first class for our consumers.

My co-workers were wonderful. They were very helpful from day one and were very welcoming. I enjoyed working with them.

The hardest part of this position was acclimating myself to the ticketing system and familiarizing myself with my clients.

The most enjoyable part of this position was working in a great environment and being able to sell a product that I'm passionate about.

I learned a lot having been a Milwaukee Bucks employee.  Work life balance, what a professional job is like, and how to conquer my daily objectives. I have been with the Bucks for 3 years and every year has been much different. I have been promoted twice and had multiple direct managers, broadening my ability to work with others and being a positive force on multiple sales teams.  Our workplace culture has been very positive and up lifting.  We are compensated based on how we perform and understand that the harder the we work, the harder we play. The hardest part of my job would be the competitiveness of our sales team.  Sales is naturally competitive and everyone always wants to be the best.  This is motivating as well during the work day.  The most enjoyable part of my job is are my co workers,  We have a great group of people from all around the country and we came together with 1 common goal.

You are supposed to be fun and energetic and a bit crazy to make the crowd enjoy their experiences and want to come back. As far as professional goes, the “Bucks Beats” drumline does our best to provide quality entertainment to the fans on game nights and special occasions. You have to be prepared to learn and memorize sheet music and be able to adapt to changes. Also, sometimes the music for a game can be given to you the night before or day of a rehearsal, so you have to be able to either fake it til you make it, or memorize things quickly. Can be stressful and you do rely on others, which can be a blessing and a curse at the same time. Overall you cannot beat the experiences you gain from meeting people and being able to entertain people in such a crazy fun filled environment such as The Fiserv Forum.

While I was there the culture was really great. You work long and hard hours which is very common in pro sports but it felt like a family environment. 


That being said, the last year or so of my time there the culture became a little too political for me. The top two leaders on the sales side seemed to only look out for themselves. And it seemed the executive team responded most to those who sucked up to them which ultimately left them blind to actual issues that were developing.

The Arena management is not consistent in their decision making. They use excuses to justify their lack of planning and forward thinking. There is a bunch of Alpha-male energy that stifles people's ability to communicate effectively. In the one year I was employed there, the turnover rate in the Facilities Dept. of fulltime workers with benefits was over 90%. The idea of working for the NBA championship Milwaukee Bucks is quickly overshadowed by frustration and stress caused by an inept Arena management group. Also "unlimited PTO" is a marketing ploy to allure potential employees, you are still bound to standard PTO banks of time to be used in a given year. Employees cannot use PTO whenever they want.

Upon entering the Arena I attend the Game Operations meeting to go over the schedule for the night's game.  Throughout the game I will be running to different ares of the arena to complete various promotion spots, games, and PA announcements.  I have learned to hold my composure in front of large crowds.  My managers and co-workers all work toward the same goal of completing an entertaining game experience.  The hardest part of the job is memorizing lines, and saying each company's taglines correctly.  The most enjoyable part is being close to the game of NBA basketball each night.

The teammates you work with are great people and the only saving grace of this job. Management has no clue what they are doing and constantly switches up there strategy every year. You will get yelled at as a department at least every six months about not being close to the overall sales goal. The job is a typical sales role but if you receive a past employees book it can make or break your start there. You will work at least 80% of games and some weeks be close to 50+ hours. Be prepared to work hard and get little recognition.

Working for the Milwaukee Buck has been a pleasure. The culture in the work place is very pure and passionate. Everyone has the same goal in mind, and that Is to become the best sporting organization in the world. The past 3 years I have been able to work and experience multiple departments within the organization. There is always room for improvement and growth within the company. The thing I love most is just seeing the fans at every game and experiencing their journey through out the season game in and out.

What is the best part of working at the company?
Family atmospher, team work and fun.

What is the most stressful part about working at the company?
Will they win!  Watching them play can be stressful. 

What is the work environment and culture like at the company?
All inclusive for all humans. 

What is a typical day like for you at the company?
Dance, dance and more dancing.

It was a dream to be around the game I grew up loving and playing.  I was able to impact peoples lives in a positive way. Unfortunately, there wasn't any job advancement. The management did not care about employees well-being or career path.

Top Job Titles	Average Salary
Security officer 8 salaries reported	$19.54 per hour
Account executive 2 salaries reported	$16.23 per hour
Intern 8 salaries reported	$15.00 per hour
Housekeeper 6 salaries reported	$16.42 per hour
Retail sales associate 2 salaries reported	$16.50 per hour

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