therapist

mental health technician

mental health therapist

transportation coordinator

locator

Mind Above Matter, LLC

Management was nice and promised good things in the beginning, but did not support growth and advancement in the company. Compensation for position is not good. Management will tell you they are ‘thinking about it’(advancement, compensation structure and COVID response), but that is all that it was...thoughts. The pandemic response was terrible. Other facilities had the option to keep themselves safe by sheltering in and working from home, but not this one. It was always something management was ‘considering’, but was only ‘thinking about it’. It felt as if making money from clients was more important than considering the health risk everyone was put under. In general, it felt like if you were not in a management position, you didn’t matter and were treated different as a person. If they didn’t like you, it showed! They would not acknowledge you if you were standing right next to them. This was thought by many employees. Supervisors were frequently at odds with each and at times, employees were thrown in the middle of it. This company has a history of high turnover for a reason. If I knew then what I know now...

Expect to receive additional tasks without compensation and be viewed as "not a team player" for standing up for yourself. I was rehired and let go within a week due to not allowing higher ups to make me do additional duties that were expected of me without a proper conversation before I was hired and without additional pay. Company does not view speaking a second language as being worth additional compensation. Higher ups expect employees that they do not see for months on ends to do many duties with little to know recognition. Many employees do not have official job descriptions. Raises do not occur. I was let go due to refusing to let the higher ups and my supervisor take advantage of me. A week from my start date, I was expected to learn a whole other role and told I was expected to run a department even though this was not discussed as part of my role before I signed my offer letter. When I asked my boss about this and to clarify, they assured me this was not the case. The follow business day, I was told that I needed to be a "team player" or leave. 

Mind Above Matter is an okay place to work if you don’t have a lot of bills to pay. My supervisor was always great, I have no bad things to say about her. However there were a few others I heard from other employees who made life hard on them. 
“Leadership” is a joke, honestly. None of them seem to know what they’re doing nor how to operate successfully. The therapists they have are great, a lot of them really care about their clients. My biggest problem was with the pay and with leadership. There is no opportunity for advancement and the pay is very poor. If you are someone who is just looking to work because you want to, not because you have to, then MAM is a great place to work. However if you’re like the rest of us and need to make enough money to pay your bills I would look elsewhere.

Great concept, poor execution due to horrendous management. Wanted to enjoy working here but the work culture became outright antagonistic. Constant changing of and additions to roles and responsibilities and the employee turnover is utterly ridiculous. Best parts of the job are providing a service to the clients and the compensation isn't the worst in the Metroplex (although you can definitely do a lot better - healthcare is expensive also). Worst parts are pretty much everything else: lack of consistency, stability, and job security; gossiping management "clique." The owners might have to close the doors on this place if they don't do something to resolve the company's many issues.

While management/ownership has changed over the last year or so, things are starting to come together and level out. New ownership and management has had to do so much clean up and adjustments from previous that has made things hectic. However, they are constantly working behind the scenes to make sure stability for their employees and clients are there. There are so many growth opportunities, respect among collogues, and support throughout the company. I'm excited to see the changes and growth that continues to happen. I always say I'd never work for a company I wouldn't attend myself or send my own kids, this is a place I trust. 

Fall/Spring are usually peek season for adolescents. And summers can get slow. Management requires a lot without any compensation or gratitude. They promote being a "family" however, when it comes to giving people help they are slow to move. The people who work there are great for the most part. Hardest part of the job is the lack of structure. There is no billing department, no support staff, no discharge department; so therapists are asked to do group, individual, and family notes. As well as discharge planning. Tech's are asked to do the most and are getting paid the bare minimum in the entire DFW. Oh and the healthcare is a joke. And promoting within? What is that? 

The therapists and other staff were amazing. Anyone who was a supervisor or above was shady and dishonest. I interviewed for one role, agreed to do another role only until the person from the first role left; It turned out that the job I interviewed for was never actually available. The owners bought the company as a favor for a friend and have no prior experience in the mental health field; they only cared about the return on their investment from day one. Zero structure. Undefined roles. They tried to slip a different job contract to us with undiscussed changes as if we wouldn’t notice. 

I enjoyed my time at Mind Above Matter. Management is extremely understanding and empathetic when you have something going on. They maintain a good culture of teamwork and understanding. You will get good training and are encouraged to ask questions. The pay is average. You will be happy with your job and enjoy the people you work with. When the time came to move on, my manager was so helpful during my transition. I miss the folks at MAM and would be happy to return!

The management will tell you something and then if something changes, will not communicate until you ask. During training you get thrown on unsuspecting people who either just found out that day that they will be providing training, or found you when you showed up. Management likes to have people sit in on virtual meetings and doesn’t disclose when someone else is in the room. 

What is the best part of working at the company?
Helping people and taking care of their mental and emotional needs

What is the most stressful part about working at the company?
Not knowing if I will have a job from one day to the next. The new owner is firing people and dissolving positions and getting rid of really great people.

What is the work environment and culture like at the company?
Stressful, tense, dread on the days that the owner visits from New Jersey.

Top Job Titles	Average Salary
Therapist 6 salaries reported	$64,603 per year
Mental health technician 6 salaries reported	$17.25 per hour
Mental health therapist 2 salaries reported	$61,250 per year
Transportation coordinator 5 salaries reported	$19.00 per hour
Locator 1 salary reported	$60,000 per year

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