service technician

leasing consultant

assistant property manager

service manager

property manager

Mission Rock Residential

I was so appalled at how horrible the office dynamics were at this property. When I think of a manager, I think of someone who sets a good example for employees, is approachable, and also someone who is encouraging employees to learn and do their best.  But oh no no no not here.  I was quite embarrassed to even say I even worked there to say the least. The "manager" would show up to work looking hung over and sit in her office and take personal calls for most of the day and it wasn't rare that you would hear her yelling and cussing out her kids over the phone.  She would not communicate with employees unless it was to shame them for a mistake she made or to go out and smoke.  Don't even think about asking her for help understanding or even to learn something because she will just roll her eyes at you.  She was obviously burnt out on her position and needs to move on.  I wouldn't be surprised if that property gets sued for anything concerning Fair Housing due to the fact that the "leasing manager" and other employees apparently missed the memo on how important it is to treat everyone the same.  On more then one occasion prospects were turned away simply because the leasing manager wouldn't like the way they looked or in her words "they look trashy and I don't deal with trash" and don't even get me started on her phone adequate where she would cuss people out for giving her the wrong tone of voice. Not to mention she would promise prospects or residents the world just to get them to lease or renew and never follow through. I was even told by another manager from a different property not to do anything she did and never ask her how to do something because they were in the middle of trying to retrain her. Who knows how she even still has a job there, if the manager wasnt so busy sitting in her office doing her make up and getting ready to go out that night so she could come in looking like she got hit by a truck the next morning maybe the property would run a tad bit better. It would probably look better too considering the fact that not only was there a major garbage problem that attracted huge cat size rats, but it wasn't uncommon to see drug paraphernalia scattered around the property. I feel bad for the residents because management gangs up together if something bad happens and put it back on resident. So if nobody is there to have the residents back then how is anything going to be resolved? Oh that's right they'll either evict them or not renew their lease due to the fact they don't want anyone causing trouble and making the company look bad. Read the yelp reviews it's all there and sad to say it is the truth. Unfortunately this is a company that is just there to make theirs and not actually make people feel at home in their homes.  
 DRAMA, DRAMA, DRAMA and bad customer service practices combined with major Fair Housing violations just getting swept under the rug I would not recommend accepting a position of any sorts here unless you, yourself have no morals on how people should be treated.

After working at 2 different properties since my year with Mission Rock, I can definitely say I have grown an appreciation for how we were all treated. I left because I relocated to a city an hour away. Health insurance, renewal bonuses, and the ability to move on site, all started after 30 days. Vacation time and sick time started immediately. I got paid for all sick time and vacation time I accumulated on my final paycheck after I left. I was even able to use sick time and vacation time after I put in my 2 week notice. The property was built in 1985, but you'd never know it because it was highly renovated. Mission Rock wasn't afraid to put the money into the property to make sure it was perfect. I was able to be proud of the apartments I leased. My apartment I lived in looked brand new. The training was good, and I still to this day used things I learned from the training at Mission Rock. 

We could have as much overtime as we wanted. If someone came in at 5:45pm and you showed them an apartment and stayed until 6:30pm, you could and they wouldn't even bat an eye. In fact, they wanted to pay that overtime so you could get that lease. Mission Rock was realistic when it came to prices for apartments. They valued getting the apartments leased at lower affordable prices instead of sitting vacant and losing money. Residents got good value for their money. I'm currently making $2.50 more an hour than I did there. My pay was low, but I had no experience when I started there.

I've since worked at 2 properties, one that didn't pay out sick time you earned after you left, and you weren't allowed to use it after you put in your notice. I'm currently at a different property that is the exact opposite of everything I experienced with Mission Rock. I went off into the world expecting other management companies to be like them, and I've been terribly disappointed.

I wish I could go work for them again, but they do not have any properties on the Fort Worth side of DFW. I'd go back to Mission Rock in a heartbeat. I'll probably just move on to a completely different industry instead.

Culture has always been one of the most important factors in my career. I spent 18½ years with my previous employer, and one of the biggest reasons I stayed so long was because of the culture and the people.
When I decided to make a change, I knew I wasn't just looking for another job, I was looking for a company where I felt connected to the mission, supported by leadership, and surrounded by people who genuinely care about one another.
Mission Rock has exceeded those expectations.
From the moment I joined the organization, I felt welcomed and valued. The culture here is authentic. The company's values are not just words on a wall; they are reflected in the way people communicate, collaborate, and support one another every day.
What stands out most is the people. There is a genuine commitment to teamwork, growth, and doing the right thing. Leaders are approachable, team members are encouraged to share ideas, and there is a strong sense of trust throughout the organization.
It may sound cliché, but it truly feels like I've found my professional home. Finding a culture that aligns with your values is rare, and I am grateful to be part of an organization that invests in its people and creates an environment where employees can succeed.


If you see a positive rating for this company or one of its properties, its more than likely because they urged an employee to post one. I've worked for this company twice and got taken advantage of both times. The simple fact is that this company specalizies in section eight properties if you see them acquire a nice property please notice that said property is set to become a future section eight property. I was at a really nice high end property until they bought it and took all the money out of the property. The only thing this company cares about are its investors they talk a great game but their actions are appalling. Dishonestly is rampant in this company, spend enough time with them and they will make it clear they don't care about their residents or their employees. As far as employers go they're about as bad as Wal-Mart and Kroger. If you're a prospective employee don't do it you're better off working for anyone else besides mission rock even if it pays less its not worth being overworked underappreciated, ignored and underpaid throughtout your career. All in all there are a handful of people who care in the company and if they weren't so greedy it could have the potential to at least be a decent employer but from everything I've seen the likely hood of that happening is slim to none.

I’ve had a very positive experience working here and would highly recommend the company to others. The organization fosters a supportive and collaborative culture where employees are encouraged to share ideas, take initiative, and grow professionally. Leadership is approachable, transparent, and genuinely invested in both the success of the business and the well-being of the team.
One of the standout aspects is the strong focus on development and continuous improvement. There are plenty of opportunities to learn new skills, take on meaningful challenges, and advance within the company. The work itself is engaging and impactful, and it’s clear that contributions are recognized and valued.
The team environment is another major strength—colleagues are talented, driven, and always willing to help each other succeed. There’s a real sense of camaraderie that makes coming to work enjoyable.
Overall, this is a company that truly cares about its people while maintaining high standards and a clear vision for the future. I’m proud to be part of the organization and excited about what lies ahead.

What is the best part of working at the company?
An organization with exceptional leadership and a culture rooted in teamwork and respect. Support was consistent at all levels, and employees were recognized and appreciated for their contributions. It was a positive, encouraging environment and a company I would highly recommend.

What is the most stressful part about working at the company?
The role felt balanced because leadership was always present, supportive, and invested in the team’s success, which made a big difference day to day.

What is the work environment and culture like at the company?
The company fostered a healthy, collaborative work environment with exceptional leadership. The culture emphasized respect, accountability, and employee appreciation, making it a great place to work.

What is a typical day like for you at the company?
The workday was steady and well-managed, with clear expectations and strong communication. Collaboration across departments and support from leadership helped keep daily operations running efficiently.

A typical day at work pretty much starts behind the 8 Ball, and never lets up.  Always behind with no back up in sight.  It's sad really considering the amount of talk about taking care of employees.  Don't get me wrong, I think they mean it; it's the current labor market which is killing their ability to make for a nice place to work.  While management seems interested in making a herd of vendors available to help...it really doesn't.  Much of the vendor work required redoing if they weren't closely supervised.  Also because of the staffing issues, expect no work-life balance.   Stories of maintenance staffers being on call solo for months at a time were pretty common.  That said, they are all some very pleasant people to work with overall.  They have a great bonus structure for on site staff, pay is on par with everybody else in the field, and they do fun group outings once in a while.  Now if they can sort out having the right number and mix of staff Mission Rock could be a fine place to work.

The company is okay for the most part. They give you decent pay, vacation time and have 11 paid holidays. But be ready to be micromanaged by corporate. I have been in the industry for 10 years and have never worked for a company that makes big or small decisions for the property without consulting the property manager. They have been around for over 7 years and continue to change things that do not need to be changed. That is why you have a property manager who works on the property 5 days a week. Corporate thinks they know what goes on daily on the property but do not. Assistant managers do not have access to sign leases or renewals which to me is odd. They also do not allow you to make corrections to residents' ledgers such as credits or adjusting end dates (due to end date being wrong). Even the Property Manager could not change it. You have to go through Corporate. To me personally, I feel mission rock does not trust their employees and that does not sit well with me. Mission Rock will not be a company I would ever work for again.

The company offers strong benefits, provides helpful resources to its communities, and has a solid training structure that supports employee development. I appreciated that leadership emphasized resident satisfaction and customer experience, which helped create a more service-oriented environment for both residents and staff. The company also appeared genuinely invested in improving and supporting its properties.

The main reason I would rate the experience 4 instead of 5 stars is because some administrative responsibilities occasionally extended into operational or maintenance-related duties. At times, office staff were expected to assist with tasks such as cleaning vacant unit windows, picking up trash around the property, and handling vendor key changes. While teamwork is important, additional groundskeeping or operational support may have improved efficiency.

Overall, I believe it is a strong company, and my departure was primarily due to a personality and management-style mismatch at the property level.

I thoroughly enjoyed my time with MRR. From upper management, to the marketing team, to the wonderful learning and development team - everyone in between - was always extremely helpful to lend a hand or give advice on ways to improve. Even those bad days we all get - being open and receiving feedback felt like you were talking with a friend. I couldn’t recommend MRR enough as they quickly became family to me. They truly want everyone to succeed and will give you all the tools to do so. I am so thankful and grateful  for my time with them, and will cherish the people I met along the way. I had the pleasure to meet such great individuals who work SO hard in what they do. It’s more special when your CEO and President knows you! The little details about yourself that you didn’t think they knew - that made me feel so special that they have so many employees but do not forget about you! You can tell that EVERYONE loves what they do and it shows. Thank you kindly. I will never forget this opportunity. 

Top Job Titles	Average Salary
Service technician 181 salaries reported	$22.54 per hour
Leasing consultant 145 salaries reported	$19.92 per hour
Assistant property manager 97 salaries reported	$23.97 per hour
Service manager 80 salaries reported	$30.93 per hour
Property manager 83 salaries reported	$78,000 per year

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