line cook

host/hostess

front of house manager

grill cook

barista

Mission Yogurt Inc.

My time in this management position was, unfortunately, the most discouraging professional experience I’ve had. While I was brought in with the expectation of leading, improving operations, and supporting a team, I was met with a complete lack of structure, direction, and accountability from upper leadership.

There was no training, and critical decisions were made without transparency or input from managers. I was consistently expected to deliver results without the necessary tools, support, or even basic communication. It quickly became apparent that leadership valued control over collaboration and appearances over actual progress.

Attempts to implement positive change were dismissed or undermined, and there was little regard for employee wellbeing or development. The culture was reactive, unprofessional, and unsustainable—marked by high turnover, poor morale, and a pattern of blaming rather than problem-solving.

I take pride in my work and have managed successful teams in the past, but this environment made it nearly impossible to succeed. I would strongly caution any experienced professional considering a leadership role here to look elsewhere until meaningful changes are made at the top.


I have worked for Mission Yogurt for over 4 years now. I have grown so much through this company. I started off working as a server and eventually got promoted to bartending. It started off as just a job  and has turned into my second home with coworkers I consider family. Working at the airport has it's advantages such as: constant foot traffic that provides a steady income and it provides a safe environment with TSA ready to respond to any given situation. My favorite part about working for Mission Yogurt is the coworkers and being able to meet customers from all walks of life. The hardest part of my job is having to refuse service to customers when they are intoxicated. It can be very uncomfortable and needs to be handled in the correct way to not cause the situation to escalate. I am extremely grateful for the flexibility and growth opportunity that Mission Yogurt has provided me. 

Mission Yogurt is a place to start, to build your experience and your resume, but it is not a place for one to remain, and hope for a career.
A typical day consists of helping thousands of hungry customers in a nonstop busy environment. I was able to learn many of my management and leadership skills there, mostly because the managers had been so reliant on me that I was forced to become a great leader. The management differed from each restaurant, some were hectic, others were easy going. and some management had no idea what they were doing. Co- workers were probably my favorite part of work, not only because it's easy to make friends, but you can learn all kinds of different cultures with the foreigners that work. The most difficult thing to do would probably be running a store when multiple employees fail to show. and the most enjoyable was the new customers I would meet each day.

I visit restaurants looking for improvement opportunities and helping managers achieve their goals and become a better managers. I cover shifts when needed, help them solve issues, hiring, coaching etc.
The hardest part of the job is to convince managers to execute plans to make their team better and getting the best results after that. Getting equipment fixed on time since vendors do not make it to the broken unit right away.
I enjoyed working with a manager regarding an opportunity that needs attention then seeing how it is working out and seeing positive results. Making employees better at their job is another joy.

Upper management is made up of people with no experience and are typically friends of the owner. They lack the basic knowledge of what leaderahip embodies. The company is dysfunctional, restaurant equipment is frequently broken with no plan for repair/replacement. HR does not respond to employee concerns. You're expected to work 10+ hours a day averaging $21/hour as a manager. Bonuses are never paid even though you're still required to meet the goals set forth for labor, COGS, etc. The only enjoyable part of my experience was meeting at many people from different walks of life and cultures. 

Pays really great, not very difficult (especially once you get used to the job), and very friendly environment. 
Once you get past a few weeks working, everything gets a lot easier and for the pay I would say this is a really good job

- At the airport which comes with a few obstacles (Have to go through TSA, take a shuttle bus, and the commute to the airport can be annoying 
- Gets pretty busy in the morning but again, once you get used to the job it’s not very difficult at all (Just a bit scary when you start)
- Sometimes equipment will be broken and it makes the job more difficult (not SUPER difficult/Impossible) 
- First few weeks without a badge is annoying because you have to be escorted around everywhere

No 2 days are alike working for a company that operates restaurants and retail stores at the airport! You are never bored and always have challenging work to do.  The employees at Mission are what make it great! Upper management cares about their employees but need to communicate better and show up in person more to talk to everyone.  Benefits are great for individuals and very affordable!  I wish the company contributed more family insurance plans to help with cost.   I love serving our guests and meeting new people every day.  The company is opening at least 12 new locations in the coming year so there is lots of room for growth which is exciting.    

I was with Mission Yogurt for a little longer than six years.  I loved the fast paced environment, teamwork and some of the management team.  I believe that if the employees were given the opportunity of addressing problems in the company with Human Resources instead of just going with whatever management states is true, things would have been a little better.  There was a long period of employment where there was an outstanding management team.  A couple bad managers come in and it disrupts everything.  Overall it is a great company to work for.

My experience working with Mission was not the greatest unfortunately,  I was an employee for 9 months and experienced 6-7 turnovers and 4 new GMs. They will over work you with no increase in pay or give you a invisible title with no pay increase as your not officially that higher up. Co workers would be 50/50 when it came to getting along but the ones who don't work and barely do anything usually get favorite while hard workers get written up for little things, they don't hire GMs or Managers with good intentions of helping you grow only ones that want the high job title so they can try and walk all over their employees. If you do apply to this place be cautious as it's a very toxic company and can mentally drain you real quick.

I opened my stores at 4 am having to leave my house at 2:30am. I generally operated each of my four concepts for a few hours each day in rotation and problem solve on the fly. There is absolutely NO formal training or existing training program! Your expected to learn EACH concepts operations, policies, and systems on your own, and then train your management team! Zero corporate support and the pay is 10K-20k below industry standard. There is a culture of cut-throat back-stabbery amongst the executive team and that reflect in their management and team member turnover... The only thing enjoyable is the diversity of customers and team members you encounter every day.

Top Job Titles	Average Salary
Line cook 28 salaries reported	$22.18 per hour
Host/hostess 10 salaries reported	$18.66 per hour
Front of house manager 16 salaries reported	$61,016 per year
Grill cook 12 salaries reported	$21.50 per hour
Barista 3 salaries reported	$21.00 per hour

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