nondestructive testing technician

assistant technician

respiratory therapist

rope access technician

technician

Mistras Group, Inc.

This review reflects my personal experience during my time with Mistras. While there were positive aspects—such as working with dedicated coworkers and gaining valuable administrative experience—I also encountered challenges that made the work environment difficult for me.

In my opinion, there were ongoing issues with communication, consistency, and overall workplace culture. I often felt that expectations were unclear and that feedback processes were not always effective. From my perspective, this created an atmosphere that felt increasingly stressful and unsupportive over time.

These observations are based solely on my own experience, and others may have different perspectives. I encourage future applicants to ask thoughtful questions in their interviews to ensure the environment aligns with their needs and expectations.

This company is world wide with offices in every state in the U.S. so every office won't be the same. 
It's a billion dollar company, but every office only works out of its own budget, so some offices pay better or have better equipment than others. Some states have more work than others.
The office will watch their finances first. If you aren't working, they will send you out of state to work. However if it benefits them more and you less, they'll keep you home. So you may find yourself wishing you were on a job getting 84 hours a week, but because there is 30 hours a week at home, that's where they have you. 
You have no choice about your schedule, if it's busy you may work 100 hours per week, and if it's slow you may work 16. You work when and where they tell you. 
They do have online training, you can advance with this company much faster than with a small one and the top end has more options to advance to. However you will advance the direction that is best for your boss and not necessarily how you want. If they need a cwi, then you might get one, or an api, but if they need an RT tech more that may be where you head, or if try need phased array or eddy current, that may be where you head. You can hire on without a degree, but you'll advance, faster and make slightly more with one. 

It's a good starting place to get experience, but beyond that I personally wouldn't recommend it.

The company is basically 50 different companies. Each one competes with the other. There is very little collaboration. Politics - and all that comes with it - are part of the game. The center of power is not with senior management. The regions have the power. 

Most managers there could not spell "strategy". The answer to strategy is to just buy more companies. Innovation in the Services area is nonexistent. Passion and creativity are summarily attacked. (The Equipment group does seem to be doing some cool things. But I don't think the company appreciates it.)

I absolutely would not recommend this to anyone from a diverse category. I have heard senior managers use the most derogatory language you could imagine use towards minorities. 

If you're good working for a company with low emotional-intelligence neanderthals, this is the place. But if you're looking for a company that is committed to adding value to their customers, employees, or community you should move on.

But if you need a job... 

There are some very good people working. And some of the senior managers are trying their best to change the culture. It is working in pockets. But since the regions are the "cash cow" and revenue is all that matters, the overall culture is not going to change.

A typical day at work starts with organizing the priorities for the day. Mostly making sure all data that is needed for managerial meetings are gathered and ready, next identifying the credit analysis trial balance reports for new and existing customers, and finally review of the age trial balance to see any items that are over 60days that need to be address.

In this role I have learned to manage internal and external customer remotely. My lab assignments are all over and mostly on the West Coast, so I have learned to organize myself in a way to best support the group and customers without the team recognizing that I am out of the area. Seamless communication with phones and transactional data has been a tremendous learning. This has also been the hardest part of the job, being able to support a diverse group as well as, organizing information and communication timely.

What I enjoy the most is communicating with internal and external customers as we share in supply our customers with the most upfront, timely and dedicated customer services.

The co-workers are all supportive of each other to insure to meet company clear identified goals.

I waited around 6 months to get this job, due to corporate incompetencies, and inability to due to their jobs properly.

If you work as a Apprentice Technician at this location, due to the fact that basically the entire office is buddy-buddy and came from a previous company, if they don't like you, they will falsify and exaggerate reasons to get rid of you.

One of the downsides of Ohio being an "at-will" state. I don't recommend this company to anyone, and I never will.

I do recommend the industry itself, as NDT  (Nond-Destructive Testing) is a very interesting field, but I'd suggest either just going to take the classes, or going and trying to learn it from basically any other company besides this one. They aren't respectable whatsoever.

The trainer here, will tell you one thing, then after you follow directions, he will say no I didn't tell you to do that, and then proceed to get an attitude.

You will waste weeks sitting and reading notes, wondering if why you are there and whether or not it counts towards your OJT, which is required for you to become certified and make actually decent money.

Overall, I don't care that I'm not working here anymore, I'm more annoyed I wasted 6 months thinking about these baboons.

What is the best part of working at the company?
I had a reallygood experience working for Mistras. The team was great! They provided training that was essential for the job. They also cross- trained which have the tools and knowledge that allows you to grow within the craft. 

What is the most stressful part about working at the company?
I didn't experience any times that were stressful while work for Mistras. It was slightly challenging with the scheduling with the project, however, our team was always ready and willing to work safely and get the job done. 

What is the work environment and culture like at the company?
Our team was close,  and we had fun. We often helped and looked out for each other.

What is a typical day like for you at the company?
A typical day working for Mistras was arriving at the job, greeting each other, having our safety meeting, going over the job assignments for the shift while also reviewing what was done on the opposite shift during our pre-job briefings, completing our tasks that were assigned for the day, having a post-job briefing, and leaving when the shift has ended.

What is the best part of working at the company?
Felt like managers really cared and took an interest in your development. Was actually there when I had to make a transfer to anther state and got me right back working. 

What is the most stressful part about working at the company?
Sometimes long hours, but was well worth it and very rewarding.

What is the work environment and culture like at the company?
Family like atmosphere with management that paid a close eye on developing people. Took interest in making sure you were getting proper training. Always strong on safety from a traing standpoint as well as making sure you had everything you needed to to a job safely. Often providing better tools if yours didn't meet their standards at no cost to the employee. Which was astounding in itself.

What is a typical day like for you at the company?
Always well prepared.  Lots of mentoring everyday. Lots about safety through meetings, JSA, Peer checking. Look out for each other first. Always about teamwork which made tasks much easier. I would say though there was a good bit of hard work, it never seemed hard because everyone worked together. Great place to work!

This review is strictly for the Benicia, CA lab. I do not even know where to begin. If you are seeking employment just do yourself a favor and stay away from this place. I have worked here for a few years now and have realized about 95 percent of the people are just billable bodies. Completely unable to do their basic job functions. This starts with the GM and trickles down to EVERY possible position. From the office manager to the OPs manager to the site leads and to the technicians. Theu even have people plan the turnarounds who have zero experience with field work and it shows. I am embarassed to work for this people most of the time. The equipment is out dated and old and does not compete with what the competitor uses. They have a new RSO who is supposed to be taking over...i still do not know how he got through an interview. He doesnt even understand the math he is responsible for teaching. This lab puts people in charge who have absolutly no field experience. This is a major flaw. I could go on for hours about this place, but would rather spend tbe time searching for a new employeer.

The issue I had with Mistras is the  actual work force. Mainly most of there  turn around group personnel. I was a Full time employee. Most of the guys that was the same level  as I was, did not show a meaningful drive for there profession. They literally come to work with the attitude of doing the least as possible , and got away with it. 
Most of the time when this was brought to managements attention. Nothing was done about it. 
 It seemed all you needed to have was a pulse to be hired for  the T/A group. Some people,not all of them. Did not care about there over all performance at work. This really hurt the company's out look  over all on jobs from the client. The same people would be on the next job and the next. They never got rid of the bad apples. My opinion this was not a good look for Mistras. The point of working a job is to due your job to the best of your knowledge. And show integrity. Most of the turnaround group does not have integrity. Management never delt with this issue. I'm sure it hasn't been delt with at all. 

After giving my honest assessment about this company I want mention this is based on solely a particular department. I can’t speak for the other departments and other colleagues but let’s just says I’m referring to one that hires creative people. As a whole though, I believe there can be much more improvement in this company’s management overall and job culture. 

Give people the opportunity to speak they’re own minds, without quickly turning around and saying NO to great ideas. Especially when you poke at them to give their opinions from the start. As well as be clear to what you need them to deliver, not going back and forth between several people in charge, or hardly in charge.

Don’t waste time hiring those that seek to only lower moral and happiness around others in the first place.

Bottom line...for those thinking of working here either as an intern or recent graduate, DON’T. This isn’t meant to be harsh just honest, but especially from someone who knows how it’s been long enough.

Top Job Titles	Average Salary
Nondestructive testing technician 122 salaries reported	$29.40 per hour
Assistant technician 8 salaries reported	$18.25 per hour
Respiratory therapist 18 salaries reported	$25.83 per hour
Rope access technician 15 salaries reported	$37.97 per hour
Technician 20 salaries reported	$50.38 per hour

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