press operator

operator

material handler

fulfillment associate

client services specialist

Mittera Group

I would not recommend working for Rock/Mittera. Much of the company is run like an old boys club in management. They do not take care of the employees with regards to rewarding hard work nor do they promote a strong company culture which simply doesn't exist. The original owners Connie and Tim Rock took excellent care of employees and knew that their success came from their employees. They had high expectations and rewarded accordingly especially for hard work. Now their son in law is CEO and he has no grasp on how to create a great culture and reward his employees,  unless they are upper management or favorite employees of those managers. Employees have to work in pretty rough work conditions and long gruelling hours and most are paid minimum wage or just above-much lower than the market. There are no breaks if jobs are running period. Management at the Newton facility is especially a joke. They continue to get raises and bonuses while implementing wage freezes for all of the people that do the tough printing work on the floor, that is of course unless they are a favorite. Same applies for non management office employees regardless of the hours you put it or how hard you work towards the company's successs. If you aren't a favorite, part of the boys club,  or if you make suggestions to improve or change processes, management states "this is the way we have always done it." This also inhibits Rock from growing and becoming a great place to work. Some amazing talent as left the company and they couldn't care less. Attitudes such as this will be the downfall and put them right out of business which my understanding is already in the works. I think maybe Connie Rock should consider coming out of retirement to straighten her company out and show her CEO and management how to make employees feel valued while being the tough leader that she was before it is too late. And let her CEO know that it takes more than a Harvard Degree to run a company. Rock could be amazing and one of the best places to work!

Negatives are the pay is horrible, much lower than anywhere in the area, hard work and dedication is not rewarded, the good ol' boys club has got to go! Someone needs to explain what is meant by strong company culture to the CEO, plant manager and other upper management. Also, the pay freezes year after year are ridiculous especially when bonuses and raises are actually given to some people and managers! And telling the "select" employees that do get a raise that they will lose their job if they tell anyone they got a raise. Turnover is out of control but considering people can work at McDonald's or Walmart for 3 or 4 dollars more an hour, who wouldn't leave? Way too many hours-UNPAID!!! ABSOLUTELY ZERO WORK LIFE BALANCE!

What is the best part of working at the company?
The freedom wasn’t bad. Best part was when your shift ended honestly.

What is the most stressful part about working at the company?
They will lie to your face and say they have your back and then fire you mid shift the next week. With zero evidence/grounds to support their decision. 

What is the work environment and culture like at the company?
Good co workers for the most part. A few old timers that act like anybody new is a private in the US Marine Corps and make sure to treat you like it. Culture is dreary and depressing. The workers will congregate on lunch and hate on the job while actively working. Human Resources is the main reason for this. 

What is a typical day like for you at the company?
Clock watching and standing for 9 hours and if you aren’t certified or educated in a certain position they will toss you around anywhere they can/need help and then shame you for making a mistake. While giving you false hope that you will soon be leading a team of your own. Doesn’t make any sense does it?

Quite possibly one of the worst companies you could possibly work for. If you are coming here as a designer, your life will become a living nightmare as management is inconsistent, lazy, incompetent and overall lost. They provide zero direction, but expect immaculate work. You’ll be treated as an expendable number as management will fail to even remember your name on a daily basis. The CEO is an entitled, silver spoon moron who was the handed the company on a silver platter; a company which has done nothing but go downhill since. One of their favorite pastimes is firing hardworking, dedicated employees so they can cut costs and hire cheap. That is the lifeblood of the company. Cheap labor > everything. Do yourself a favor and look elsewhere. Worked this job for  2 years with no promotion, no raise and doing the workload of 4 employees by myself. It’s a dead-end trap.

This job is honestly pretty awful.
 It’s very production heavy. Tight deadlines and turn around make it nearly impossible to put any actual effort into designing ads other than just checking boxes. We are understaffed and underpaid for the for the sheer volume of work and the quality that is expected. 

God forbid a problem does arise, bringing it to management does very little good. Only way any substantial changes get made are if the client complains. The people a step above the designer seem to have no actual power and the woman in charge of the site is to disconnected from the process to care. 

You will work with some great people. But a lot of that relationship feels like comisery rather than actual connection. 

I have been here for several years and have moved teams in that time, every person here cares about their job and the managers are A+!  I have tons of flexibility which is important to me, and have coworkers who I can consider my best friends now. The job itself is rewarding and managers take feedback very seriously and actually implement what you say. They want you to be happy working here and try very hard to accommodate and do a great job I have to say

Healthcare costs is a con since we as a whole are a printing company we are charged for healthcare as such even though we have low risk of injury. Healthcare costs will be a good chunk of your check and it is unfortunately unavoidable

Unsafe place to work, forklifts and cherry pickers are constantly malfunctioning and take forever to get fixed, but management insists that it ok to use the malfunctioning equipment, completely disregarding employee safety. Twenty five foot high shelving in the warehouse are NOT bolted into the ground, some are free standing. Blatant favoritism, incompetent employees are retained while good employees are fired. Plant manager is a liar, warehouse manager is completely clueless. Stay away if you value your health and safety, Mittera sure doesn’t. HR rep is as worthless as the day is long, went to her numerous times with issues, nothing gets solved

I worked at Rock Communications (Mittera) for 3 years and fought tooth and nail for a raise and advancement to better positions. I was expected to complete additional tasks outside my work area when appropriately trained people were absent for the task. The workload was nearly unbearable, breaks were non existent, toward the end of my employment the main doors were locked and anyone under a supervisor or press operator could not get out of the building for any reason unless they had badges from said superiors. Dangers to individual safety is abundant, there are cancerous solvents present and no PPE to accomodate safe handling of chemicals. 

The summary says it all. Horrible management! They make you feel your job is at stake everyday. Workload goes from nothing to do to an impossible workload. Anytime I brought up that I had nothing to do, I was told to “enjoy the quiet”. Super helpful right? Wrong! I was told I was not doing my job correctly when in fact I had documentation proving that I was. Anyway, I strongly advise you, if you have the opportunity to work for this company, run…run away. Do not work for this company! I cannot stress enough how horribly I was treated. I would not want anyone else to go through this.

I have been very pleased with my overall experience with this company. There have been some challenges with leadership and growing pains, but they're doing so much better and I can honestly say I enjoy working for this company. I started in an entry-level role as a temp and worked my way up to a management role within my first 4 years with company. I'm on my 6th year now working in a corporate position. You'll find many stories similar to mine, because it's true when they say they want you to succeed. If you put the effort and show potential, they'll advance you in compensation and promotions.  

Management was absolutely terrible, they dont respect their employees and the place is run like a sorority. Very unqualified people are running this place and you will have no opportunity to grow. You will be expected to work 12 hour days and give up your personal life for this company. There were multiple times I worked 16 hours straight. However, I did learn a couple things from working at Mittera: how NOT to run a company and how NOT to treat employees. 

Stay away!!!

Top Job Titles	Average Salary
Press operator 10 salaries reported	$27.75 per hour
Operator 11 salaries reported	$20.68 per hour
Material handler 5 salaries reported	$21.60 per hour
Fulfillment associate 3 salaries reported	$20.67 per hour
Client services specialist 3 salaries reported	$52,167 per year

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