installer

security specialist

field technician

account executive

radio technician

Mobile Communications America Inc

I can’t even begin to describe how completely screwed up  this company is.  

Technicians have no materials to get the work done. 
I’ve seen workers show up on job sites without the equipment they need to do the job , have to make phone calls to locate a $12 part and drive an hour or two to get it and return.   Bad business decisions that effect the good people in the field daily is the norm. 

Technicians getting screwed over on raises that they are entitled to is a regular occurrence.  Some people have met every demand and requirement for a raise as set by the corporate policy and get a pat on the back and “we’ll make it right next time “ 

Managers with zero actual radio experience and even less people skills show up from Charlotte occasionally to try to push good , smart employees to do more work but have gone out of their way to make sure that the technicians don’t have the tools , supplies, support or training to do the work. Typical corporate stupidity. 

People have waited for months for a $100 tool that any technical tradesmen should have at their fingertips 

The local management made every effort to keep the workers happy and engaged and were very fair and honest.  Unfortunately the upper management would ruin that on a constant basis by being less than honest and smug. 

People with the skill set and experience that is to do radio work should not have to put up with this nonsense and outright stupidity.  

The guys at this location are fantastic and knowledgeable.  The techs , local managers, warehouse and installers are all smart , and good at what they do. 

Too bad the people in charge don’t care enough to pay them what they’re worth or even have enough class to make them feel valued. 

Just look at the turnover rate…it’s all you need to know about what it’s like to work for MCA. 








This is a small department of MCA. Although we are a department that makes the money. It's the e-commerce team and a lot of the responsibilities of making sales happen fall on our shoulders. I program radios and fulfill shipping orders. We also receive stock and inventory from mail. It's a lot of shipping and mailing. A lot of changes has happened. It's gotten more organized, but there is still a lot of changes happening to a lot of different moving parts. At least it's an 8-5 job. Management doesn't have much time to help as much, but they are good people. 

I just wish there was a more upward opportunity. I would bet stuck in the same position forever if I weren't looking for something else. I don't know if their raises work either, but I think there's not enough for the whole team so one person has to get picked. 

This company used to be another company before MCA bought it out, so there is still a lot of unsettled things. 

But because the department is small you know your team a little bit more.

This is a review of the Chapel Hill location, CNS group.

The company had lost its way since the original owners departed.  Instead of being customer focused it was sales focused at the cost of everything else, metrics driven instead of results driven, and the people supporting the business were forgotten in its wake.

The culture of toxicity was top down and bounced back up.  From toxic HR to toxic executives to toxic superstar employees, the entire site was full of tension and poor leadership.  There were very few safe places to feel heard, to develop professionally, and to enjoy the work that we did.

The employees bonded over the mutual oppression, laughed at the arrogance of management, and most moved on to safer places within a year or two of being hired. 

Avoid this place if at all possible.  Listen to your instincts.  Pay attention to the red flags. Do better for yourself before regretting wasting energy at this place.

I was brought in to support a major healthcare security integration and worked directly with key client stakeholders, engineers, and internal teams. Despite earning trust from the client and resolving complex delivery gaps, I found that internal leadership preferred to maintain loyalty to existing power structures—even when those were causing significant delays and confusion. Feedback, even when offered constructively and with client backing, was treated as political rather than operational. I learned that performance may not always matter as much as protecting optics.

My company was part of an acquisition. MCA came in making empty promises they never planned on keeping. Promised us certain things would never happen, but they did. Took customer accounts away from our office. I would not choose to work here or allow my company to be acquired by them. No one responds to emails when there's a question. There are no repercussions for others not doing their job and delaying you from efficiently doing yours (and this has been flat out admitted tonme that the same accomodation wouldn't be made for someone else). Management in my office is wonderful, and that's only because they were a part of our original company. Upper management is awful. 

Typical Day @ MCA:

Prospect from 8-10am usually by cold/warm calling on the phone.
Try to have 2-4 appointments per day (with 1 being a new customer)
Close 1-3 deals per week depending on size.
Call on all target industries especially manufacturing, hospitality, construction, businesses (if they fit the need for my product), and more.
Hardest part of my job is getting past the gatekeeper in prospecting.
Have great guidance through management and other resources such as training.
Most enjoyable part of my job is closing the deal and turning an unhappy customer into a long-term profitable customer.
Great sales experience by touching all kinds of customers.

At MCA I did mostly outside sales from Columbus, Ga to North Atlanta. We mostly sold communication equipment from Motorola and was a very competitive product we sold. I called on all target markets, learning how to get past the gatekeeper while building long-term relationships with my clients. I was in my car almost all day long selling across many different counties which can get exhausting. I would definitely recommend working at MCA but I am ready for a career with chances to grow within the company.

What is the best part of working at the company?
The People that I got to work with were great and helped me a lot when I need it. The work was challenging, and satisfying.

What is the most stressful part about working at the company?
repeated calls for the same problem that the customer didn't fix.

What is the work environment and culture like at the company?
Enjoyable and challenging. Always something to keep busy with.

What is a typical day like for you at the company?
Going to various sites for preventive maintenance or working with new customers.

The company is owned by a private investment group, as so many are,  so everything that does not immediately return a dollar is eliminated. The result is employees are overworked, underpaid, and stressed out. Small clients take a back seat and large ones see their  service continually diminished. 

Poorly managed company from top to bottom, with zero accountability, at any level of the food chain.  Grossly unprepared for the Covid Pandemic and the disruptions to business that it caused.  Ultimately the customers and the employees pay the price for that lack or preparation.  Internal systems you are forced to use daily are grossly outdated and flawed.

Top Job Titles	Average Salary
Installer 6 salaries reported	$24.08 per hour
Security specialist 5 salaries reported	$36.50 per hour
Field technician 3 salaries reported	$20.83 per hour
Account executive 13 salaries reported	$75,000 per year
Radio technician 2 salaries reported	$26.25 per hour

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