retail sales associate

retail store manager

store manager

district manager

mobilisation manager

Mobily LLC

I have been working here a little over 2 years now and it quite honestly has never been perfect or even good.  In general I believe in-store cell phone sales are slowly going away as we move towards online shopping which is evident by the year over year traffic numbers in most locations.  

As for Mobily...first they are moving all salaried managers to an hourly position averaging around $16-18 an hour.  The salary on average was $41-45k a year, so there is a couple grand pay cut right there per year.   The idea here is to promote reps from within who don't know any better and are just happy about the promotion or pat on the backs. 

The next thing I will bring up are the store budget hours.  Stores are allowed to hand out an average of 90 to 130 hours (including the manager's hours) which forces people to work alone constantly no matter how busy it is, which results in rushed interactions or clerking behaviors...and just overall kills the culture. 

The next thing I'll bring up is the Surveillance team and back office in general.  The Surveillance team basically is there to micromanage employees because when it comes to loss prevention they don't do anything or make excuses that the footage is unusable.  But they'll make sure to let entire company know you showed up 3 minutes late for your shift.  The rest of the back office team is just simply incompetent, not quite sure where they found some of these people. 

The commission structure is set up as a beat your hourly earnings, so if say you make 3k in hourly. Anything over 3k is what you'll get paid in commission.  Take that for what it is...it's going to be inconsistent and set up so reps ask for less hours. (Again back to the budget hours)

Like any 3rd party they promote shady sales, and I think most of you know that going into it.  Turning of the blind eye is very common in this industry so just know this isn't going to be any different then any other 3rd party you liked or disliked working for. 

All in all, it's a very unmotivating job.  Some days will be busy with sales but most days you'll be sitting around trying to find busy work to get you through your shift.  

To wrap it up, if you are looking for a rep job just to kill time and only need something for a few months with little stress, Mobily might be for you.  If you are looking for a manager job to grow with a company, at this point in time Mobily is not for you unless you are happy with just being a Yes-man who gets occasional pats on the back.  This company has "going under" written all over it so I recommend to avoid.

A role in sales is fast-paced, results-driven, and heavily focused on building relationships. The position requires strong communication skills, resilience, and the ability to understand customer needs and match them with the right solutions. Success in sales often depends on a mix of strategic thinking and persistence, as well as the ability to handle rejection and pressure while staying motivated.

The job typically involves prospecting new clients, maintaining existing accounts, meeting targets, and collaborating with marketing or customer support teams. It offers valuable experience in negotiation, problem-solving, and time management. Performance is usually measurable, which can be motivating for individuals who enjoy clear goals and tangible results.

Overall, a job in sales can be highly rewarding, both professionally and financially, especially for people who are competitive, people-oriented, and comfortable working in a target-based environment. However, it can also be demanding and stressful at times, requiring adaptability and a strong work ethic to maintain consistent performance.

Worst possible company you can work. They know shady stuff is happening and instead of addressing it they just sweep it under the rug and expect it to go away. District managers have no idea how to run multiple stores and adhere to customers issues when it comes to store issues. Worst pay you can ever receive no such thing as Holiday pay with them and especially no raises unless you promote. You can be the best sales person you will still get paid the minimum wage. Hiring process is the worst. My personal experience with this company was the worst to be honest I received a promotion and was promised a raise it took over 2 months for me to receive that raise and it wasn’t worth it coming with all the issues from the location I was going to. Escalations are more like questions to them they will not get resolved or answered. Certain management is great but lucky for me the once I got paired with were the worst if you work here good luck and expect to be on calls (trainings) with out pay & be told by your boss it’s not mandatory but be disciplined for not attending what a joke of a company.

Worst authorized retailer I've ever worked for. Pay is commission vs hourly so if you don't outsell your hourly, you don't get paid your commission so your hard work goes to waste. This is the same pay structure they have at dealerships or furniture stores where you're selling high ticketed items. Goals are outrageous for locations that average 15-20 footsteps on a good day. Upper Management doesn't take anything you go to them about seriously. All communication is via email which is hard to keep up with because they send so much nonsense. There's no culture. Their answer to better developing your people is to write them up. They love to micromanage. Lots of politics and bad mouthing people behind their backs. No work-life-balance. They expect you to go to in store meetings on your day off which means if you're on salary, you don't get paid to be there but if you don't show up, you get written up. Stay away at all costs!

This company does not care for their employees whatsoever. You are just a number to them. Even if you do a good job, work hard, and make them money you are still just a number. They do not care about you no matter how hard they make you want to believe it. They will turn on you so fast. 

The upper management is so toxic it is disgusting. Any complaints and concerns fall of deaf ears. There is no excuse to zero sale days, forget overtime or even 40 hours. They are inconsistent with what they want from you and it is your fault if you do it incorrectly. 

And if you stand up for yourself or politely decline anything they make you do, they will threaten to demote you. I was even lied to about what my starting wage would be when I was hired on. Just don’t with mobily unless you don’t like having a soul. 

Workplace culture is vile.  Senior management has antequated threat style management approach. Very departmentalized company with poor communication between.  Unrealistic goal setting and compensation structure.  Minimal training and training resources.  ALARMING turnover rate.  
This is not a good place to start your wireless career, or try to continue the growth on your current path.  Mobily LLC will always be at the bottom rung of the ladder when compared to their counterparts within AT&T.  
They lack ethics, character, and cannot be trusted, and they certainly will not trust you.  You will never see any accolades for Mobily for the company they promote, the way they treat their people, or the customer experience they provide.  If ever there was an argument for a union, this company would be it.  

Mobily is the absolute worst company I’ve ever worked for. First thing, if you’re a woman, stay the heck away from this company. The owners and upper management (above store level) are misogynistic and you will not be heard unless a man repeats what you said and you will be straight up disrespected. I’d been in wireless for 3 years when I started with the company as an assistant manager. Being a brand new company, I knew there would be bumps in the road but they honestly shouldn’t have even opened their doors with how terribly they were running things. The commission structure is the same for every store across the entire country so if you don’t live in a highly populated area, you will not meet the minimums in order to make commission so plan on only taking home hourly pay to survive off of. This box isn’t big enough to speak to all of the reasons that this company is trash. DO NOT WORK HERE.

If I could give them negative stars I would. DO YOUR RESEARCH BEFORE WORKING HERE! I worked here for about a year and It was great in the beginning when management was good. We had gone thru 7 people including managers in less than a year. They do not care about their employees at all. This is a terrible place to work especially if you’re a woman because you don’t get promoted as a woman or anything. If you get hired into management and you are a woman that’s good but for everyone other woman who wants to move up don’t count on it. I learned a few things here to continue my journey with the cellular industry but it was the worst job I’ve ever had. They lie about everything. I had a few good months here and then everything went south quickly as well. 

A typical work day at this company is stressful your always been treated with bening let go, i did not learn anything from this company i came in as a store manager bringing my own knowledge to the table and i executed that and keep the stores running even when the company dodnt do what a company is supposed to. As a store manager i never got the chance to grow in this company and they hire from out never promote. There is no such thing as culture in this company they dont care about the people everyone for them is a number and easily replaced. The hardest part of the job is dealing with upper management compared that to customer are the best lol. The most enjoyable part of the job is when you dont have management calling you all day.

As a top performer in the company, there were never any promotions or bonuses given. A lot of broken promises and manipulation from higher ups. Commission structure changed on monthly basis with no warning. No programs implemented to employees develop into higher roles. Communication between front line and leaders is addressed when convenient. A lot of employees will attest to the overall unprofessionalism, horrible pay structure, and lack of people skills of leaders. Mobily does not take care of their employees; they are strictly for profit. 

Top Job Titles	Average Salary
Retail sales associate 334 salaries reported	$40,683 per year
Retail store manager 245 salaries reported	$60,373 per year
Store manager 21 salaries reported	$46,190 per year
District manager 32 salaries reported	$99,969 per year
Mobilisation manager 3 salaries reported	$21.50 per hour

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