donut maker

kitchen team member

store manager

operational manager

shift leader

Mochill Mochi Donut

This job was super un organized, workload was pretty intense and they expected the same amount of quality while they constantly kept adding more n more work. The owners seemed more focus on making profit than looking out for their own employees. We almost always had to stay over our scheduled shifts without much of any choice to leave. They don't respect boundaries here. No benefits and you can take 2 free donuts, but they don't let you keep any of the ones they throw away. (Not sure what the logic is there, but ok.)

The work is pretty repetitive and monotonous, the actually coworkers there are great though. Two star goes to them. Not much room for advancement, pay is pretty mediocre and hours were very scarce yet at the same time they don't respect the schedules for the very few hours were there for.

Sometimes the owner was pretty unprofessional and spoke kind of rudely at times. Wish he was more understanding as he was there on occasion. It's an ok first job, but it seems like they don't have enough employees there.

The overall tasks at Mochiya-REN was fairly easy and fast to pick up but was so understaffed because the owners cut hours so there would be less people working per shift. There was so much needed to be done but didn't always finish because there was prep work alongside actually serving customers. There was only a maximum of two workers at all times, and a lot of times, workers closed alone. The store manager is almost never onsite because they're helping the other store. This place was also unorganized in terms of how to do tasks because everyone has their own way so products may end up inconsistent. In terms of job culture, the coworkers were mostly ok except for one that is problematic and makes new hires not stay for long. Overall, its an ok job if you're just in it for the pay because even though the pay is $17.00, there is a lot of tips, but the environment is not great.

I would never want to work here again, as it's unorganized in scheduling and the distribution of hours to employees. Hiring part-time at Matcha Ren? Good luck with that as part-time employees only get 4 hours a week. That's not part time, or you never agreed to it, yet they never give you a reason. Unless you want to work 4 hours a week, but your sanity is gone, go for it. Never was organized for employees, and would be blamed if things went wrong. When problems/drama occurred, they were never taken to accountability. Out of all places, working at an ice cream place was beyond stressful and draining every shift. I've never felt this way in any job I have been at.

Coworkers are nice and the customers are also generally nice, with a few outliers which is to be expected from a food service job. Hours can vary week to week with some weeks having 4-5 with others only having 2 with no apparent reason. The work itself is fairly simple, but can get tiring depending on how the person before performed on prep and such. Generally isn’t busy on weekdays but can be for short moments, and is usually busy on the weekends. Expect to be working alone for a majority of your weekday shifts. Management is iffy and your complaints are likely to fall on deaf ears with little to no chance of getting any sort of raise or promotion. Overall, its not a great place to work at, with varying schedules, just above minimum wage, and not great upper management. 

This job is really easy but it’s not a long term job. Hours get cut every month as the owner doesn’t want to pay for more workers and doesn’t want to hire new people. The managers are good but the place is a mess as the owner does not allow managers to do certain things for the business to run fast. Usually only two people working in the back who are responsible of making all the items. Raise is not guaranteed like other jobs. You get tipped well, but you may not see it on your paycheck.

I've only had the chance to work here for 2 days. You have to make sure you're a quick learner, have a set in stone schedule, or have prior experience. I was a newbie in the food industry, which means I've had mess ups. Those mess ups weren't taken very well by co-workers. If you have events like college, family issues, etc it will basically cost you your job here. They aren't flexible.  :) 

A day will include serving guests donuts, crepes, and drinks. Daily restocking / projects. Fulfilling online orders and replenishing donuts. Daily cleaning throughout including dishes. 

I’ve learned / continue to learn a lot from my peers and managers about the food world.

It can get busy on the weekends. 

The most enjoyable part of the job is being around the hardworking peers, and sweets. 

It's fun enough, always something to do. We don't get cash tips and the pay is from two weeks 4 weeks ago, which makes it inconvenient. There are only three job positions and only a dollar raise was introduced recently. The donuts aren't that good at all I feel sorry for the customers.

Good pay, High turnover rate, was overworked, we had 3 people total on site and got a 2 day notice that this location would be closing permanently. Was also basically doing assistant manager job without having the title. No real appreciation for workers.

It seems like they don't give out much raises and there is pretty much no room to get promoted, the pay is not that worth it considering how much things are added on the menu now that workers have to prepare and make daily. 

Top Job Titles	Average Salary
Donut maker 6 salaries reported	$19.03 per hour
Kitchen team member 6 salaries reported	$19.23 per hour
Store manager 1 salary reported	$25.50 per hour
Operational manager 3 salaries reported	$21.17 per hour
Shift leader 1 salary reported	$18.25 per hour

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