line service technician

customer service representative

line supervisor

product line manager

safety coordinator

Modern Aviation

While the work is not difficult, management has unrealistically high expectations without considering the daily workload that a human body is actually capable of completing. The turnover rate is ridiculous thanks to management and HR's complete disregard for employee preferences, and you often risk a write-up if you make suggestions to operations. You can get hired here even if you completely b.s. your resume, because they are often desperate for bodies. The customers also don't consider you more than the same, and will openly treat you as such. It's easy work around very expensive equipment, but the lack of supervision allows for your free time to essentially be spent slacking off. Decent introduction to the industry, but ultimately a pass-time while you prepare for something more professional within the field.

What is the best part of working at the company?
Working with the line guys and building friendships

What is the most stressful part about working at the company?
Absolutely no support from management completely alienating themselves from the rest of the team, showing signs of favoritism and prejudiced against employees with no real corporate management on site

What is the work environment and culture like at the company?
Terrible management with no experience when a job like this should be all about safety, cornering employees to make them feel uncomfortable, putting words in their mouth at fear of losing one’s job

What is a typical day like for you at the company?
The lion guy is basically get slammed with work all day with no support from leader ship, and then constantly ridiculed you can give them everything. No appreciation for their team members more or less just want worker bees with no real relationship.

Modern Aviation is A small company that is looking to expand. They took over from A company that I adored. (XJET) There are some issues getting used to the culture change. The FBO business is crowded so it can be tough. Modern didn't seem like A bad place but going from A family atmosphere to A company run from Manhattan is difficult and trying at times even if it's the same location, same equipment and people. Speaking of people they were some of the best I've worked with.The reason I am no longer there is personal. I would recommend them if you are interested in aviation ground work.

Low staffing has caused current employees to be overworked and stressed out. Workload for everyone is way too much to handle. The pay is not enough for the amount of workload everyone has to do in order to keep everything going. Supervisors are stressed out by management disregarding issues. Employee moral is decreasing and most employees are looking for other opportunities due to management unable to provide adequate support to employees. Decent job overall. You get to work with various aircraft including military, medical and commercial. Only wish pay was more.

Its amazing to get to work with all kinds of planes and meet lots of pilots. Get to service military aircraft too. The management is rough though. Could deserve a little more pay for all of the high risk things we do. Also the training style was basically a "learn things by doing them wrong first". This is just because many of the guys who have been working there for a long time no longer like their job. 

unfortuatly this company isnt about the employees and is only for its profits as folks are heading out the door left and right. So, i addressed some issues in hand with mgmt and got terminated from that email so my advise is unless your ready to leave dont send any emails to the higher ups. just focus on you daily duties as changes will happen down the road

Decent place to work if you want to begin your career in aviation, but it's not a place you want to work at forever. It will have some good people, but unfortunately a high turnover as people begin to see better options at other companies. 

I think Modern Aviation as a company is a good company. I don't think the HR or the higher ups pay attention to certain FBO's which leaves room for non communication and bad management. If you love planes and don't mind working and never being told your work matters then work here. 

Your experience largely depends on who your direct chain of command is - as with any job. My manager is not great, however, I've always felt supported by upper management. All modern locations are gorgeous and well-maintained. I would recommend modern to anyone who enjoys aviation. I feel like they could definitely pay CSRs and LSTs more 

Learn new skills that involve working with aircraft ranging from adding aviators oxygen, to learning conversion rates of liquid weight from pounds to kilograms depending on what type of the pilots use to figure out how much fuel is needed. Another day you just learn luggage onto a charter for a team.

Top Job Titles	Average Salary
Line service technician 93 salaries reported	$20.92 per hour
Customer service representative 60 salaries reported	$20.46 per hour
Line supervisor 15 salaries reported	$25.57 per hour
Product line manager 3 salaries reported	$73,047 per year
Safety coordinator 6 salaries reported	$22.08 per hour

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