sheet metal mechanic

plumber

pipefitter

service technician iii

hvac technician

Modigent

Comfort & Process Solutions has been a solid place to work overall. The company culture at this location genuinely puts people first, which isn’t something you find everywhere in commercial and industrial HVAC. Work/life balance is respected, and there’s a strong focus on training and professional growth with real opportunities to advance if you’re willing to put in the effort.

Management has gone through some transitions, and like anywhere, it hasn’t been perfect—but they’ve handled challenges fairly well and continue to improve. Benefits are comparable to other companies I’ve worked for in the industry, including retirement and HSA options with company contributions, which is appreciated.

No place is perfect, but CPS is made up of good people with solid values. There’s a reason other companies try to model themselves after how things are done here. From a technical standpoint, they also have one of—if not the—best controls and building automation teams in the state of Kentucky, which really sets them apart in the market.

Stay away, company is losing talent by the day and number crunchers are in charge of company. All they care about is budgets and projected income so they can tell investors we are doing good. Lots of smoke and mirrors here. Service techs are getting less than 40 hrs and it’s over 100 degrees, how is that possible??? Management cares nothing about customers and they are very unhappy and leaving by the week. I’m really at a loss in trying to find something positive to say about service dept. Manager dispatcher and supervisor all hate each other and lots of turmoil in office. I’ve seen people refuse to work and no accountability from the top in down. So I guess job security is good because they won’t fire anybody no matter what unless they don’t like you or impede on their work. Good luck trying to move up here almost impossible unless maybe you get the  knee pads out. False promises from upper management. Going down the toilet for sure. Oh and I heard if u give two week notice they will get rid of you that day. But don’t worry they are buying more companies out of state so the investors are happy, totally unorganized. I wouldn’t be surprised if they sold company soon.

They have a culture of closeness. Many of the people have been there for a long time. Management and owner always friendly. Everybody knows your name, and not just because it's on your shirt..lol. Everyone cares about each other. They have a great client base to work with. You get your jobs for the next day. They don't hound you all day, but are there if you need assistance to resolve any issues. I have always been able to complete my jobs with minimal supervision. So that was enjoyable for me.
Hardest part was sometimes the disorganization from leaders. Mostly lacking information about jobs or materials needed to complete work. 
A very strong company in their market. They know what the government entities are looking for and provide it. So there is always a stream of work for the individual that can take care of business. 
I was sad to leave. But I had to relocate for personal reasons.
I left a better person and was told I was welcome back.
Highly recommend seeking employment with this great company.

What is the best part of working at the company?
This is a company that cares about it’s employees and goes above and beyond to make sure that they are taken care of. 

What is the most stressful part about working at the company?
Sometimes the deadlines can be stressful, but that’s the same in any construction related industry. 

What is the work environment and culture like at the company?
Very customer forward, culture in office is very laid back and open, almost like a family.

What is a typical day like for you at the company?
I show up at or before 7 a.m. start my day by contacting customers to follow up on proposals and see what we can assist with on our end. I take on small to mid size projects and do takeoffs and build proposals to send to the customers. I finish my day out by meeting with our sales team and estimating team and laying out the plan for the proposals that have gone out based on status.

My experience is overall VERY good. The team of people I work with are hard working go getters that are easy to deal with. They show a ton of respect toward each other here, truly a family style work environment. From the top down the big bosses seem to have their stuff together and show appreciation to all employee's. Management is absolutely the best out of any place I have worked. They come up with solutions to problems in a very effective manner and with extreme professionalism. The technicians are all very respectful with good heads on their shoulders. The level of experience here is great. From the office to the field it is a knowledgeable team.

What is the best part of working at the company?
Working with future Forman 
And seeing the best quality in the piping industry for sure and enjoy 
Helping being part of it.

What is the most stressful part about working at the company?
There is no stress with the higher 
Up staffing preparation for your next task and scope of work there's no stressful part working at this company. 

What is the work environment and culture like at the company?
Working with pride and with the crew surrounding on the same page and willing to take it to the next level makes the best of it.

What is a typical day like for you at the company?
Start with safety set a goal and achieve that goal.

There is significant turnover, and you will be deceived regarding promotions. Management shows a complete disregard for employees' well-being. The office environment lacks camaraderie, with everyone isolated in their workspaces, while a handful of individuals seem to have all the time in the world to chat. Management may feign support, but this support disappears when you face a medical or family emergency. It's clear that they do not genuinely care about their employees.

Poor management who are scrambling to make the HVAC side of the house work. They have no accountability, no systems in place to help make the work environment any better, no respect for your family, no tool inventory. Honestly, I could go on and on, but trust me just go somewhere else and save yourself the wasted time. 

Extreme hostile work environment . Inappropriate conduct tollerated by HR and upper management . Incompetent and shoddy work done. Extreme wokeness. Zero Leadership from upper management. 

There have been several executive changes and management staff increases while they refuse to also increase the general staff levels leading to a very top heavy org structure. Communication and cooperation between departments is strained making it harder for you to be successful in your daily responsibilities. 

Top Job Titles	Average Salary
Sheet metal mechanic 102 salaries reported	$29.78 per hour
Plumber 86 salaries reported	$31.31 per hour
Pipefitter 92 salaries reported	$28.36 per hour
Service technician iii 38 salaries reported	$39.95 per hour
Hvac technician 52 salaries reported	$33.91 per hour

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