emt-basic

emergency medical technician

paramedic

operator

dispatcher

Mohawk Ambulance Service

if you value your sanity and self worth, find anything else. They will terminate you for any/no reason. Their way around the union is they praise and offer you a promotion in order to get you to sign over your union protection, then they proceed with termination. They don't do investigations, by the time you're contacted about needing to meet with HR, start looking for a job. I notice they keep replying saying one ambulance does a call every 2 hours, when in reality thats only because theyre stuck at the hospital for an hour plus, you will be called by dispatch while you still have a patient to take the next call, and the next, and the next. They pick and choose what policies/rules they want to enforce and on who.  The amount of drama at this place, from every coworker possibly stabbing you in the back to watching other employees do whatever they want and be safe, but you're worried about being terminated for being late once. Imagine the company sending management to your house on your day off to terminate you. This place will leave you depressed and questioning your self worth after working 12-24 hard grueling hours day after day. This is not an EMS agency, Its a corporate company that runs ambulances and a wheelchair van sometimes. Its a revolving door, they have their academy and EMT class to lure in the new/naïve and once they've had enough and leave, they've already secured a new batch coming in the door. The only thing you could do here is get some training/experience.

Typically working a 12 hour shift, occasionally 24 hours.  Physically demanding job from beginning to end.  

Start the shift by checking the ambulance.  The cleanliness and how well stocked with equipment and supplies is required inspection.  Respond with mutual aid or alone for emergency calls, or medical transports.  Be able to interact with a variety of people from different cultures professionally.  Be prepared for unsafe work environments due to disease, confined space, heavy weight moving, less than ideal work conditions.  Safely transport patients to the hospital in a timely fashion/provide ongoing patient care until transferred to hospital staff.  Continuously maintain cleanliness and functionality of ambulance once previous patient is turned over to next care provider.

Work environment in the stations is typically a happy, fun, welcoming environment.  Expect abrasive personalities along with fresh smiling faces, an interesting mix that works well.

The weekly hours will be around 50 if not more for a part time or full time employee.  You can quickly feel the affects of sleep deprivation and overworked physical condition.

I took the Mohawk emt course which was very good when I took the class and it is paid however as of recently they have been pushing people through the class who should never have passed. The upper management and CEO’s don’t care about you. They make new policies every week that don’t make any sense and that don’t benefit employees in any way, if anything it’s just so they can keep writing you up for every little thing. The pay is very low for the call volume when you take into account you do 911 calls and transports from hospital to hospital or hospital to home. The company cares more about transports than 911 calls since the company only cares about money and transports are guaranteed money. They will screw you over almost every shift you work. Favoritism is played when it comes to dispatch. Turn over rate is high, you get new employees who are in training whether driving or emt that you have to train even if you just started yourself. Overall I would not recommend working for this company. 

A high volume, proffession ambulance service operating in albany, schenectady, and rennselaer counties. 
Shifts were long but pay was in keeping with industry standards. Every day was different which made work interesting.
Management was effective and fair.
Because the same people worked the same shifts for the most part employees became very close almost like a family. Due to the long hours we often spent more time together than with our families
The hardest part of the job was the stress levels,
The most enjoyable thing was knowing that you were helping people everyday you were at work. Literally helping save lives evry day you were at work. How many people can say that?

We ended up tranporting patients throughout most of the day and took very little emergency calls. Transportation became interesting when my patient was having a mental concern or was suicidal. I started to ask lots of questions to get to know the person and began counseling them, even when the transport was short. This is when I started to realize that I had a gift of talking to people who were at their lowest point. In emergencies, the paramedics would take over and I found myself more drawn to the family members that were affected by the tragedy. I had a certain way about me that would allow me to talk to these individuals with no judgement. I just set their mind at ease, even if they were on the verge of suicide.

If you’re already an EMT or Medic and want to work fort this company… good luck to you. The management plays favorites and seems to have no idea what they are doing. If you want to take their “Free” EMT classes you might as well sell your soul. The contract says you have to stay with them a “year” but they’ll switch the date on you when you want to buy yourself out the contract. I was specifically told during orientation that a certain day and month I was considered and employee and that’s when my contract began but once I asked the question of the buy out all of a sudden my contract is extended 2 more months!? I encourage anyone and everyone to look somewhere else to work. 

Work-life balance
They will destroy your life.

Pay & benefits
They are criminal in the way they treat employees. They don't value employees and are constantly having people look for a new job. Many people quit before they can even collect the sign on bonus. s company only cares about its bottom line. The employee is a chess piece to.sacrafice for profit.

Job security and advancement
They will fire you with a smile on their face

Management
Management does not care about its employees.

Culture
Massive immaturity and cliques

Overall
Run away, just run away this company is a soulless monster that will destroy your sanity and life. You don't make enough money to survive and are forced to work massive overtime that kills your body.

The company prioritized money before anything else. They now use EVOs to drive because of the shortage. The company refuses to pay people more for their work when other companies pay more to do less work. Management at Mohawk ambulance is an absolute joke. There is no training for the supervisors. The supervisors abuse their power. I was refused pay for working late and had to involve the union. And the companies idea of a morale booster is pizza parties and holding a “employee appreciation barbecue” 3 counties away on a day where most people are working.  Only good thing I can say is you will gain the experience. 

If you like no time off, inconsistent management, favoritism and bullying Mohawk is your place to work. The supervisors allow their favorite employees to do whatever they please so they have a sense of entitlement they’re untouchable, they treat new people like garbage instead of properly training them and then gets mad at them for not knowing how to do their jobs, equipment is barely functioning I could go on. The few decent people you meet end up leaving to work at better agencies and the ones who have no business being around patients. There are other agencies save yourself the headache 

Acceptable choice to get into EMS with if you can’t afford to pay for a training program outright. They offer the EMT training course for free. The catch is it’s an extremely accelerated program and you have to work for them for a year. The company itself is meh. They’ll burn you out pretty easily, disregard your availability, and employee morale is at an all time low. Everyone seems miserable 24/7. I’d suggest starting with part time, but the con is that you miss out on bonuses for picking up shifts if you’re already working the max 24hrs/week. Positions are severely underpaid compared to other local EMS services, but it’s a good option to start part time and gain some experience. 

Top Job Titles	Average Salary
Emt-basic 1 salary reported	$22.64 per hour
Emergency medical technician 6 salaries reported	$21.38 per hour
Paramedic 5 salaries reported	$93,674 per year
Operator 1 salary reported	$18.00 per hour
Dispatcher 1 salary reported	$20.62 per hour

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