support technician

firmware engineer

electronics engineer

technical support

senior assembler

Monaco-Enterprises

Monaco could be a great place to work if there was any form of management, communication, respect for employees and coworkers or just general all around team work. Most of the time it feels like going back to high school.  There is extreme drama between departments. And nothing is done to eliminate said drama. Management will more likely side with one group and make the other miserable. Departments turn on one another and nothing is done by management to help authorities the issues that arise. It can be very cut throat and you cannot expect any help from most of your coworkers. As a whole they are afraid of technological advancements, despite being a firm that works with technology. There is not a HR department, and the woman in charge of what we call HR does little to actually help with the hostile environment that exists. Overall it is a disappointing place to work. There is no trust in management, or trust that one could go to management with an issue. Much time wasting every single day.

Typical day at work is coming in and manning the phones helping customers resolve their problems with fire alarm panels. If you're not doing that then you're more than likely flying out to somewhere else in the United States and doing an install job there to existing fire alarm equipment. 
I learned a few things about remote desktop functions and how to keep up with a an existing database, other than that install work is the main thing here.
Management is very good and caring for you, they are willing to work with you if you need some time off. 
Hardest part of the job is dealing with the travel and then the crew that you go with. Some of them might be cool and fun people but others might complain a lot and lack leadership skills.
Enjoyable part of the job is learning new things when you have the chance and meeting new people.

With the turnover to new management in Fall, 2019, there is promise for a 'team atmosphere'.  There will need to be a housecleaning of ineffective Management who don't know what the word 'work' means.  The company could use a human resource department which maintains independence of other departments and is trained in the profession. There was no trust in the company and very little backing for any one person before new management took over. Hopefully, the new ownership will see the workers for what they truly are and thin out the riff-raff.

When I joined Monaco it was a $19 million a year company and growing.  When I was laid off it was on track to be a $38 million dollar a year company. It is now a considerably lower valued company than it was.

My typical day lasted at least 10 hours a day designing systems and preparing quotes for customers.  Retrofitting existing systems with newer products and preparing the quote.  Pitching the quote to the customer with the sales team.

Able to travel to many locations and work on many different kinds of projects. Hard for if you have a family because you are gone a lot but the immediate supervisor was fantastic.  Pay and benefits are great. Most of the employees are great people too.

Typical day at work: Pull parts for work orders and sales orders. Receive parts and place into stock or apply to work orders or sales orders. Package sales orders and get ready for shipment.

Good hours, Awesome programs, Great Supervisors and always make you part of Monaco. Great Training. Great Training aids, There Tech knowledge is the Best in the industry, There Tech support is Awesome. 

My cousin Aaron Monaco was the owner of the company we did all kinds of work started out as a entry level carpenter and grew into a project manager and ran a crew of guys did payroll and everything love that job

This company is an expert in its chosen product field. They often lack the resources or perhaps the commitment to advance their goals or to take better advantage of current business technologies.

The managers act like they own you. You are expected to work with little to no days off or vacation. We were always under staffed. The kitchen looked as if we hired everyone who just got out of prison.

Top Job Titles	Average Salary
Support technician 3 salaries reported	$24.22 per hour
Firmware engineer 2 salaries reported	$90,834 per year
Electronics engineer 1 salary reported	$32.12 per hour
Technical support 2 salaries reported	$22.90 per hour
Senior assembler 2 salaries reported	$18.58 per hour

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