sales consultant

hvac technician

hvac installer

manager

hvac supervisor

Monarch Home Services

I’ve had the privilege of working as a Field Supervisor at Monarch Home Services in Fresno, CA, and I can confidently say that the company sets the bar for excellence in both service and employee satisfaction. As part of the sales team, I’ve seen firsthand the incredible effort Monarch puts into not only ensuring top-notch home services but also fostering a supportive and rewarding work environment.

The leadership at Monarch is exceptional. Their commitment to both client satisfaction and employee development creates a positive and productive atmosphere. Whether we are troubleshooting or working directly with customers, the company consistently goes above and beyond to maintain a high standard of professionalism and care.

Monarch Home Services prides itself on attention to detail, and that’s evident in the work we do. We offer a wide range of services—from HVAC installations and repairs to plumbing and electrical work—all backed by a team that is trained, knowledgeable, and dedicated to quality. Our goal is simple: to ensure every customer is satisfied with our work and to provide peace of mind knowing their homes are in good hands.

As a Field Supervisor, I’m proud to be part of a team that genuinely cares about the work we do. The training and resources available to us are top-tier, and our collaboration ensures that we can solve even the most challenging problems efficiently and effectively.

If you’re looking for reliable, professional home services in Fresno, look no further than Monarch Home Services. Their outstanding reputation is a testament to the quality of work and customer care they consistently deliver. I’m grateful to be part of such a wonderful company!



There are only a few managers there that are qualified to be in their position.   Most have no business being in their position and everyone else suffers because of it. The process on how to do paperwork or simple tasks changes weekly and no one is on the same page. If you’re just out of school they pay 12/hr plus commissions.  No where near the apparent 50k indeed says.  All techs are hired on at 12-13/hr we’ve all talked about it. Their payroll practices are illegal if not that then at the very least questionable.  Drive time from last job is not paid for so I could be driving for an hour or more making no money.  No safety equipment regardless if the roof is wet from the morning still. Best of luck not falling.  I almost did..  Buy your own tools.  Somehow you’re expected to buy you’re own tools while making 12 to 13 per hour..   because it’s the same across the board all employees hate their lives and it becomes extremely poisonuous.  Any office staff will pretty much avoid answering questions because if they think they know the answer, chances are something has changed and they aren’t aware so if they answer an even bigger mess is created.  So no one ever answers your questions.  How then can have the turn over rate they have and not accept any responsibility is beyond me and my ex coworkers. This is without me getting into our disgusting business practices and the almost scams we sold to customers. You have a sales quota if you’re a tech

It’s an okay place to gain experience really quickly.  But don’t expect a career here.

I’ve had the pleasure of working as a technician at Monarch Home Services in Fresno, CA, and I can honestly say it’s been a great experience. From day one, the team has been incredibly welcoming, and the company culture is one of collaboration and support. The management truly cares about the well-being and professional growth of its employees, offering ongoing training and opportunities to advance within the company.

The work itself is both challenging and rewarding, with every day bringing something new. I appreciate the focus on high-quality service and the pride Monarch takes in providing top-tier solutions for our customers. The team is always equipped with the best tools and resources to get the job done right, and there’s a strong sense of teamwork that makes each task feel like a shared effort.

Most importantly, I feel valued as an individual. Monarch Home Services goes above and beyond to ensure its technicians have a great work-life balance, with flexible scheduling and a supportive environment. I’m excited to continue growing with the company and look forward to many more successful years here!

If you're looking for a company that invests in its employees and fosters a positive, respectful work environment, I highly recommend Monarch Home Services!


I was the returning call center manager and was recently let go after receiving one write up and no documented verbal. I was told on my write up to go back to the basics and train, and then fired the next day. I was given no time to better myself, and no proper training. Half the training in the drop box did not add up to their system, when I tried to teach the team they asked me why are we charging club members for service, this training is wrong boss. I looked at what I was teaching and felt like a moran. I asked multiple times for after hours training or even a weekend training on how to run the call center to their standards, and all they gave me was a write up and next day last check. I would not recommend this company to anyone the turn around rate is absolutely ridiculous. There is really no training, when I told employees they get breaks they looked at me like its something they never heard before. I was also told from my boss to tell one of my employees stop thanking him for the job, I felt so bad having to do that. I also created scripts, notes and other training material I tried to get approved to properly train my staff, but never got them approved and was told I am not training my staff right. How can i train staff with no guidance or proper training material. I would not reccomend this job or their services to anyone.

This company is seemingly a good company when you first start working there. And I will admit, there are a few great managers and fellow technicians.  But the way the system works is totally unfair. Not only do they treat their technicians like the bottom of the food chain by paying them the absolute minimum a tech should be paid($17p/h), the sales reps are taught to prey on the elderly, and dont even get paid an hourly wage. Smh. On top of all that, the pricing for services is so ridiculously high, it's unbelievable that anyone even goes through them for any reason.  There was so many customers that complained to me while i was employed with them, i was embarrassed to say i was a part of their team. And i got fired for complaining about the van they have me to drive that had no company logo, and tags that were a year out of date.  How professional is that? Not at all! I lost sales due to that,  and had customers calling the company to verify i was an employee because i wasn't even given a name badge or anything but a screen printed t shirt and a hat to represent them.  I would be skeptical as well if i was a customer.  

I am excited to share my experience working at this incredible company, which has truly exceeded my expectations in every way. From the moment I joined, I was welcomed into a culture that not only values hard work and dedication but also genuinely supports individual career development. The growth opportunities here are exceptional; I have been promoted more than twice, and each advancement has been a testament to the company’s commitment to recognizing and nurturing talent.

In my time here, I have witnessed a collaborative and encouraging environment where employees are empowered to succeed. The leadership team actively invests in our development, providing access to training and mentorship that has been instrumental in my professional growth.

Overall, I love working here and wouldn’t change it for anything. The support from colleagues and management has made my experience both fulfilling and rewarding. If you're looking for a place that prioritizes growth, teamwork, and a positive work culture, then look no further. I’m proud to be a part of this company and excited for what the future holds!

Working here is alright for the most part in the beginning but as you become a veteran in your ranks, you start to acquire a target on your back. Management is self reliant on numbers and profits. Not open to new ideas and change things frequently that talented workers begin to fall one by one. Most of the positive reviews on here are because of managers themselves writing these silly reviews to help the star ratings. don't be fooled about that and see deep into these reviews for the truth. Gossip runs rapid and if you are likable by subordinates, the head guys put a mark on you and try to eliminate you from the job. Family is the motto but it is a poisonous way of leading great individuals to this company. Raises were thrown out the table, however I'm sure the GM, CEO got their cut. They hire family to have them on payroll and double dip on the company but have no room for more people or a raise. SO much stuff with so little space on here, just...DO BETTER

I worked for Monarch for almost a year, I enjoyed my time there. My Manager Ashley was very fair and very understanding. I understand why people would feel the need to write ill reviews, because they are not capable of taking blame for their own actions. I was given many opportunities here, after 5 months I was promoted as a trainer which came with a pay raise. I enjoyed interacting with customers and the whole concept of beating my lead count from the previous day. If I could go back and work here again I would, I was and still am very sad to be leaving. I only parted ways because of my career growth. I was treated fairly, and was given many opportunities and felt like family. You get what you give here, push through the negative and see how far you can get. The pay is good, you get hourly and commission, who doesn't love that? Key is do not talk to your coworkers about the job, go to work to work and will do amazing!

It looks they are still encouraging current employees to keep writing positive reviews for them. Surely, there will be regrets when they can’t meet the quota anymore. So, if you can stay positive through anything, never have a bad day or get sick then this IS the job for you! They claim to be a family but won’t support you if you can’t consistently talk 3 people (per day) into getting a new HVAC unit and will always treat you like you’re lying if you want to take a sick day. They really only care about their sales targets, no matter what! I even witnessed them force an employee to stay at work when he had the flu, they made him stay until he got 4 leads (and how many people did he get sick!?!?)! 
Oh and that commission??? Yeah, it relies on 3-4 different departments to close the sale so you better hope they are all good at it!!! LOL

Plus - their equipment is way overpriced!!!!

Working with Monarch started well and I enjoyed it quite a bit but it turned upside down when a supervisor questioned my social status. Felt disrespected when called antisocial and someone who would never be able to settle into society if I continue on my current path. I also found out that co-workers told my supervisor about my hobbies and conversations with them. Nobody can keep information to themselves. Keep to yourself at all times!
Getting leads is sometimes complicated if you have no idea how to approach a person. I just felt that some employees were impatient and wanted results in a mere few days of starting the job. I tried my best but they just weren't having it though.

Top Job Titles	Average Salary
Sales consultant 16 salaries reported	$99,375 per year
Hvac technician 14 salaries reported	$31.43 per hour
Hvac installer 10 salaries reported	$25.50 per hour
Manager 3 salaries reported	$90,833 per year
Hvac supervisor 3 salaries reported	$82,500 per year

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