sales consultant

inside sales representative

case coordinator

tax analyst

enrolled agent

MoneySolver

This company has no sense of itself and it's trying to go 10 directions at the same time. Everything keeps changing and then changing back so fast that nobody has any idea what they're supposed to be doing from one day to the next. 

The only thing that matters is making the financials LOOK good for the investors. Nobody cares if any of it is real. They don't even pretend that we're not for sale. 

Everybody is in charge, so nobody is in charge. I spend an unbelievable amount of time undoing what I was told to do the week before. 

The computer systems we use are getting worse by the day. The IT Helpdesk doesn't answer the phone when you call. We're not allowed to send helpdesk tickets without permission. When you do get permission, they close it immediately 9 times out of 10 and you never hear anything else about it.

NONE of our reports work!! They literally have totals that add 3, 5 and 9 and get 32! It's CRAZY and nobody cares, especially not IT management. We literally have to guess and make stuff up on a daily basis because pressing the issue will only get you fired. If you point out a problem on a report, they ignore you. If you bring it up to senior IT management, they report YOU to your manager for being negative!  

The worst part is the 'Negativity Police'. Honest and accurate input / feedback is commonly labeled as "negativity". Even if you're just pointing out something that's broken. People are fired or demoted for speaking up about anything at all. There are literally signs posted everywhere proclaiming that "negativity" will not be tolerated.

I have been with Money Solver for over 2 years.  The support received from management, as well as coworkers is phenomenal when it comes to questions regarding clients and assistance with balancing life in general with work.  No matter the issue with clients, or dealing with a family situation, someone is always there to offer assistance and guidance to keep the balance on track.  Coworkers are the same.  Always willing to step up to assist a client when someone isn't available or to offer knowledge to assist with preparing documents, mailing items out, or anything that may need to be done in order to meet a deadline for a client or an IRS/state request that has a deadline.  I have learned that teamwork makes the dream work and that each person must do their part to the very best of their ability in order to achieve success.  The hardest part for me is feeling that I have let a client down, which I try very hard not to do.  They want communication, they want to be in the loop, so to speak, on every aspect of their case.  This sometimes becomes difficult to manage, but with organizational skills that I have learned over the years, I am able to achieve my personal goal of being attentive and responsive to all clients.

What is the best part of working at the company?
I can honestly say this is the best company I’ve worked for. The people here really make the difference—it’s the kind of place where you feel supported and know your team has your back.

There are real opportunities to grow, and management actually takes the time to help you get there. They’re approachable, supportive, and genuinely want to see you succeed, which isn’t something you find everywhere.

I’m especially grateful for the chance I was given to come back after having my child. Being welcomed back the way I was meant a lot to me and showed how much this company values its employees.

I’m extremely happy here and thankful to be part of such a positive and supportive work environment.

I'm also incredibly thankful for our HR team, as well as our Fun Committee for making the workplace culture fun and safe, something we look forward to on a daily basis. 

What is the most stressful part about working at the company?
There are busy periods where expectations are high, which can feel challenging. However, the support from the team and management makes a big difference—they’re always willing to step in, offer guidance, and help you stay on track. It turns those stressful moments into opportunities to learn and grow.

They’ve been hiring unqualified people to work tax cases and do nothing to retain their best employees, which results in low quality work in almost every department and constantly having to train the support staff. 

The tax professionals are underpaid and raises are seldom. When your sales team is making more money than the tax professionals who actually have a license to keep the business alive, you know there’s a disconnect between upper management and what’s actually necessary to run a good business. The result is a bad experience for clients.

The work environment is business casual, which is nice, but we were working remote for years and now they’ve called everyone back to the office. The office is just a giant room of cubicles, so you’ll be surrounded by a large group of people, which creates a really distracting environment for anyone who likes to work in silence. It’s a really hard adjustment after having worked remotely for 3+ years. 

My experience at MoneySolver has been overwhelmingly positive, both professionally and personally. From the outset, the support I've received, particularly during a challenging family health situation shortly after being hired, has been exceptional. My manager and the HR team demonstrated incredible understanding and worked with me through every step. I am deeply grateful for the unwavering support this company has shown me. It's disheartening to see negative reviews, especially when my own experience has been so profoundly different. MoneySolver has consistently had my back, and the sense of community fostered by my manager and colleagues makes me feel like family. I wholeheartedly recommend MoneySolver and look forward to a long and fulfilling career here. Thank you.

Tax Defense Network is a great place to work. The atmosphere at TDN is professional yet laid back and there are many positions at TDN that are entry level to mid-career. If you like Sales, they have a great sales department which offers incentives and bonuses that can push your income into to $100k range. Their servicing side is also a great place to be if you are an attorney just getting your feet wet or a licensed tax professional looking to flex your tax knowledge. Working at TDN can be stressful and very satisfying at the same time. Its a great place to get started but if you are looking for long term you may have to keep searching. Pay is low on the servicing side and there isn't a lot of advancement opportunity available company wide. The company is going through budget cuts at the moment.

I really like this opportunity! I got exactly what I wanted:  I work from home helping taxpayers resolve their tax issues.  Employees in other roles work from home two days per week.  A typical day starts by reviewing cases ready for resolution and then calling the IRS or state agency to get the best result for the client.  Otherwise, I am working on getting files and clients ready for resolution.  The hardest part of the job is trying not to do everything yourself.  The most enjoyable part of the job is helping people who find themselves in unexpected financial positions manage their tax liabilities and still maintain some quality of life.  The workplace culture seemed productive, but I'm not sure I would enjoy being in the office daily.

This company is a joke! They promise you a good starting salary, benefits and training. What they don't tell you is that anytime during the first 90 days (which is so they don't have to give you any benefits commission). they will let you go for no reason other than the owner or other managers "don't believe that you can be a top superstar" even though you are doing everything well, on time, great attitude and selling. This is a sales job because you are selling their service to individuals who are in tax trouble.
there are a select group of individuals who have been there for over 2 years that are at the top and are given everything and you will not be allowed in this club.I was not given any notice or hint that I was not performing at an excellent level.I was let go 2 weeks prior to my 90 days.

Seems like a good place to work at first & then you will slowly see FAVORTISM & to make matters worse they have everyone on different tiers which is why some do WAY better then others, & they will pull you in the office every week about your performance when they know that you are not on the same tier as the ppl getting 60 transfers a week, & not to mention their point system is ridiculous you get points for being just 10 minutes late & just recently implemented the point system to where you can see it. If your absent you get 5 points REGARDLESS & even if you have something as serious as menstrual cramps THEY DON'T CARE they will still call you or text you & say "come in if you can" they only care about how much money they can make they don't care about helping ppl like they used to. The work load is extremely easy but you will be BORED as ever, half of the ppl don't answer the phone but you'll see 🤫

Managers don’t care about you or the clients. They are only focused on getting the clients to sign up and pay thousands of dollars for service that doesn’t get rendered until you meet over 60% of the fee. Which means the client is stuck paying hundreds of dollars for months before Money Solver even opens the case. Then after months of emails from the clients annoyed because the haven’t heard anything you are stuck making stuff up. Forget about this place they spoon feed the top sellers which also are ready to quit any day. Just bad culture, no love in that place just pure “what did you get on that call” why didn’t you get the deal” I told you this” you can’t sell” my three year old could do better”. Very disrespectful place, I’m disappointed I ever worked there. 

Top Job Titles	Average Salary
Sales consultant 4 salaries reported	$73,040 per year
Inside sales representative 4 salaries reported	$75,110 per year
Case coordinator 2 salaries reported	$16.00 per hour
Tax analyst 3 salaries reported	$16.00 per hour
Enrolled agent 1 salary reported	$57,500 per year

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