maintenance technician

community manager

compliance officer

service coordinator

lead maintenance

Monroe Group Ltd.

What is the best part of working at the company?
The best part of working at monroe is the ability to be able to help residents find a place to live.  

What is the most stressful part about working at the company?
The most stressful part would be the corporate office and regionals that is completely and utterly rude and do not care how their willingness to train instead of insulting would benefit the company.   Leadership starts from the top!  No one deserves to be talked to like they are incompetent.  

What is the work environment and culture like at the company?
The environment would definitely be Every man for itself.  

What is a typical day like for you at the company?
Work your butt off for little pay

The company was opened specifically to do government insured loans.
Due to the time in the industry when the market was going through major changes it was challenging. We still manged to fund 50 loans per month.
We also did a do it yourself loan modification kit. This service would show the consumer how to do there own loan modification with their bank. We charged a low reasonable fee for this service. This allowed the consumer to be 100% involved in the modification process. We gave them all the proper paper work and contact information with their own bank.

What is the best part of working at the company?
Helping others with hardship. Low income housing is a stepping stone and if properly educated on the assistance program through the government can help change anyone’s living situation for better.

What is the most stressful part about working at the company?
The higher ups not understanding the circumstances that minorities face everyday

What is the work environment and culture like at the company?
Strange , hostile, favoritism 

What is a typical day like for you at the company?
The typical day was very Overwhelming

The organization is good about providing formal training.  The follow through in providing on the job support is very poor.  The hardest part of the job is the flow of paperwork, management was good at giving deadlines but not so good at supporting the employee through the training process. Loved the residents 

I worked for Monroe Group for a total of 5yrs as lead maintenance technician for 2 properties the work was no problem it was the funding issues and upper management making your job harder than what's needed they don't have your back when residents can call and say I have a issue in my apartment with or without proof you were always left hanging out to dry for your self. Never felt safe had multiple times where police was needed for homeless people to be removed from the property. But the freedom of what you wanted to do was there . 

As the company grew, the culture and 'work family' feel decreased. Nepotism was rampant and the result of hiring unqualified friends and family for top positions was a notable drop in overall morale and values. Long-time employees were no longer valued and their resignations were snuffed off as if their loss was no big deal. While I still respect and maintain relationships with many of my former co-workers, and I am grateful for my time there, I am equally happy that I am no longer in that environment.

The direct management like Regional and district are not truthful about all the job responsibilities an expectations, training and support is minimal. the pay compensation for the all the responsibilities are not competitive or comparable to today's living expenses. There is minimal accountability for the staff and support team only the Community Manager will be reprimanded while having little to no support with personnel issues. The Regional Manager is horrible  at hiring staff and has zero one on one communication with the Community Manager.

What is the best part of working at the company?
Monroe will promote anyone even if you’re not qualified for a position.

What is the most stressful part about working at the company?
No training but high expectations for you to be amazing.

What is the work environment and culture like at the company?
The culture is better, but still not the greatest. Upper management play games and tell you things that never happen.

What is a typical day like for you at the company?
Stressful, demanding, and nerve racking.

If you want to work in a fake environment. This is the place to be. Management doesn’t care about anything except for what is in the system. There are adults who are close in retirement age who gossip and complain about the next employee more than middle school kids. 
This is a high demand over worked position. Upper management look down on regular employees. 
The will hire you and not explain everything in the job duties. So have fun getting thrown in with the sharks.

What is the best part of working at the company?
Flexibility 

What is the most stressful part about working at the company?
Complete lack of support, as well as no understanding of my position.

What is the work environment and culture like at the company?
It was a toxic work environment.  “Management” was completely unprofessional and didn’t even pretend to like the tenants. 

What is a typical day like for you at the company?
Sitting alone in my office. I got more support from the Maintenance man than from management.

Top Job Titles	Average Salary
Maintenance technician 2 salaries reported	$17.50 per hour
Community manager 1 salary reported	$51,000 per year
Compliance officer 1 salary reported	$55,000 per year
Service coordinator 9 salaries reported	$20.01 per hour
Lead maintenance 1 salary reported	$24.00 per hour

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