party host

team member

party hostess

general manager

manager

Monster Mini Golf

Working here has taught me many things and helped me grow in more ways than I would have ever expected. The culture here is fantastic, and fun to work in whether you're in management or a crew member. The most difficult and unfortunate thing is the lack of benefits, low pay, and if you're someone who gets deeply invested in helping the company grow; Don't be disappointed when your ideas get tossed aside despite their relevance or value. This does not mean that you do not get fair praise or recognition. Projects tend to begin and get left hanging for extended periods of time, and communication from above can be a hit or miss for the most part. Granted this is my experience from this  location and does not necessarily reflect all stores. 

A typical day at work varies depending on your position here, however some things you can certainly expect are: golfers, music, entertainment, and cleaning. 

Management here is fantastic. I can proudly say that myself and the other manager I was teamed with did a great job of raising this store up from a very rough period and brought it to a higher standard. With the management changes that are occurring, I'm not sure if this will remain the status-quo. A note on management here is that there is a LOT of work, and too few bodies among management to handle all aspects to a high enough level while still maintaining a consistent appearance on floor. I'm hoping that this changes for the benefit of the management team, as well as the location itself

The most enjoyable part of this job for me aside from my personal learning experiences and growth is certainly making the children smile. Especially when you give them a surprise or experience they wont find anywhere else.

A typical day at work includes working together with my coworkers to provide and fun and entertaining environment for people of all ages. I coordinate, and organize privately hosted birthday parties for kids and their friends. Additionally I  create a fun environment full of entertainment throughout the party.
Aside from birthday parties, my coworkers and I collaborate to make sure there is a proper system to make everything work all together, including the golf course, the arcade, and the birthday parties. I've learned that being punctual with time is essential to making sure everything runs as planned. I've also learned that team work is crucial when multiple things need to run at once. 
The most enjoyable part of my job would definitely be hosting the birthday parties. Although I enjoy entertainment for the general public on the golf course, the birthday parties really make me realize the pure happiness of children when they are gathered with their friends and family, especially on their birthday. I love seeing their faces light up as they are the center of attention throughout the party. 
The hardest part of my job would be gaining the entire group of kids' attention to go over all the safety rules and precautions on the golf course and arcade. It's often difficult to grasp all of their attention at once but with proper techniques and with time it becomes easier.

What is the best part of working at the company?
The best part of working at monster mini golf was working with children and seeing them be so happy and taken care of.

What is the most stressful part about working at the company?
The most stressful parts of working at monster mini golf was the fact that the higher-ups didn't really care about running a professional work environment. My manager once played cards while I was standing there working. He also sat there and lounged while work had to be done. Another manager said I wasn't doing my work when she was sitting there on her computer and eating food at the desk.

What is the work environment and culture like at the company?
The work environment and culture at monster mini golf, isn't comfortable or professional. There's an air of some people in the staff can do whatever they want, and other people just have to deal with it. There are a bunch of teenagers working there. Which I have no problem with I used to be a teenager, but not all of them care about being professional, kind, reasonable, or logical. They seem power hungry and generally weird.

What is a typical day like for you at the company?
A typical day for me was working behind the counter giving toys to children for tickets, doing announcements, supervising children parties, and cleaning.

What is the best part of working at the company?
I like getting to host birthday parties and interact with the kids and families. Once you learn your way around the arcade and redemption, it feels good making sure everyone has fun and leaves happy. 

What is the most stressful part about working at the company?
The most stressful moments are when the store is very busy, and I’m floating between different areas, or when party parents have a lot of last‑minute decorations, and no one is right there to help. It can feel overwhelming in the moment, but once you learn the flow, it’s manageable and rarely happens.

What is the work environment and culture like at the company?
The work environment is friendly, playful, and pretty chill. Most of the staff are young and a diverse group; we joke around and help each other out when needed.

What is a typical day like for you at the company?
A typical day really depends on where I’m scheduled. If I’m hosting, I’m setting up the party room, leading games on the course, serving food, and helping with cake and presents. If I’m floating, I’m helping guests on the course and keeping the place tidy. If I’m at redemption, I’m behind the counter helping kids pick out prizes and answering questions for families.

Monster mini golf was my first job as soon as I was old enough to work in the state of Maryland. It was so much fun interacting with kids and making their birthdays special.The job only me had me work weekends during the school year, but i would work 7 am sometimes 6 am until 5:30 pm even 6 pm. other times like in the summer or winter(when it snows) when we are slow they could send you home early. The only benefit i got working there was free golf and laser tag and a 10 cent pay raise after one year. Really the main boss had a set plan of who was a key holder and general manager so there was no way of moving up. I honestly did love this job but i need to move up and make more to pay bills. During the summer it wasn't so bad it was slow minus the field trips and I had a lot more hours. But the winter time we had 14 party slots a day. This is where it got crazy with back to back.If you weren't hosting you were cleaning, or managing register, and/ or even running laser tag games .

Sadly, my time here was cut short by COVID. I was invited back and I do trust the safety precautions taken here (even before quarantine, we made sure to sanitize everything at ~20min intervals and provided gloves for guests), but I personally do not feel comfortable working someplace with fairly consistent contact with multiple people right now. The whole vibe was so chill and I really enjoyed the people I worked with. It kinda felt like 24/7 Halloween. Getting to wear blacklight-activated stuff was absolutely a plus. The only downsides were the minimal pay and minimal hours. I would have liked more hours, but there were many employees that made it tough to get more than 15hrs a week. It was also difficult to negotiate a higher pay, even with lots of job experience, since they focus more on loyalty. 

I’ve never had a job where it relied on being liked and pleasing to other people. Workers here take three breaks under three hours of actually working and just leave there phones at the place so it won’t be detected by the tracker that automatically clocks you out when you leave. No wonder they’re struggling looking for jobs . If the current workers don’t like you than that’s it you don’t keep the job. I already had a feeling I wasn’t liked or welcomed but I know my work ethic wasn’t the issue especially if I was doing more work than the people who were there for 1+ years. If you really wanna keep the job come bearing gifts because you need to be liked by everyone otherwise you’re not cut out for it and it compromises your work ethic. How that is logical or even ethical I have no clue. 

A typical day at work was usually very slow due to little to no customers. Unfortunately, I didn’t learn much from the experience other than the importance of staying positive and energetic, which I made an effort to do most of the time.

Management overall was disappointing, aside from one older manager who was professional and supportive. The workplace culture was filled with drama and favoritism, and if you weren’t personally liked, you often received little to no hours.

The most difficult part of the job was dealing with the negative work environment and lack of fairness. However, the most enjoyable part was interacting with customers, especially the kids, along with working with some of my co-workers and the one manager who made the experience more manageable. 

The MMG branch I work at is amazing. Staff is trained to be helpful and friendly to not only customers but with each other, which makes it a great environment. The management is just as great and actually help with day to day problems and tasks, rather than staying in an office all day long and letting floor workers do all the hard work. Promotions and raises are also distributed by work ethic, rather than seniority which is another pro to the list. Management acknowledges their hard-working employees and does not let it go unnoticed. Overall a great place to work whether it be your first job or the start of your career. I truly cannot think of a single thing that I have not enjoyed since my start at Monster Mini Golf, it is a unique and fun place to work in an amazing environment.

My training shift lasted about five hours. During that time, I was paid below the hourly range stated in the job posting. I also was not given any onboarding paperwork to submit, which made the pay process unclear to me. Communication during the shift felt inconsistent. Different staff members gave conflicting instructions and I found it difficult to understand expectations for the role. At the end of the shift, I was asked to meet with management and was told the position would not be moving forward. I did not receive specific feedback about the decision. Overall, the experience felt disorganized and exploitative. I would have appreciated clearer communication, structured training, and transparency about pay and expectations.

Top Job Titles	Average Salary
Party host 5 salaries reported	$15.15 per hour
Team member 3 salaries reported	$11.58 per hour
Party hostess 1 salary reported	$16.50 per hour
General manager 1 salary reported	$25.00 per hour
Manager 2 salaries reported	$21.50 per hour

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