registered nurse

physician

physician assistant

licensed practical nurse

addiction counselor

Montefiore Medical

Where I worked, there was a lack of professionalism, and the legacy Mount Vernon employees in my department were insecure and threatened by new workers who had expertise and talent they perceived were way beyond their abilities and business knowledge. I was shocked at the treatment I received which included spying on me, following me around, stealing my personal pen drive to get my information, etc.. There is inadequate senior level leadership in the department I worked in and the 30+ year co-worker I worked with  got away with incessantly abusing, harassing me and spreading rumors about me to her buddy, legacy employees, some were even physicians who went there for their residency program and never left - the culture of being mean to people embedded in their character. It shocked me that a 30+ year veteran employee would be allowed to abuse and gossip about people and her crony physicians would be supportive and treat anyone she didn't like disrespectfully. Totally unprofessional and disappointing to experience this especially from a hospital where people go to be treated to stay well and healthy. Also to be part of Montefiore, a major health care system makes it even more troubling. Also, HR is useless - the person I spoke with misinterpreted what I told her - I told her I was not sure if anyone witnessed what my co-worked did to me because I was in my office and not sure the two doctors were in their office. The HR person interviewed the two doctors and they must have thought I was a troublemaker. Instead of things getting better for me, it got worse, as if retaliation against me for speaking up and reporting abuse. Go figure.

Montefiore Medical Center was a special place to work. Here I grew as a Medical Biller/Coder/A/R Representative.
In April 1990 I dropped my resume off on a whim(I wanted to work closed to home), and I received a call the following work day. The interview was set and within 2 weeks I began working with 3 surgeons in the Renal Transplant Surgery Department. The previous representative had retired and they needed someone with my experience to fill this vacancy. The job site was located within walking distance from my home. At the time I was a single mother of 3. 
Taking this job was one of the best decisions of my adult life. Although this specialty was exclusively in the field of ESRD with some General Surgery procedures, I was able to learn and produce effectively to the satisfaction of management so much that another surgeon was given to me to work his collections. 
The surgeons were kind to me and very appreciative of my work performance. 
Over the 24 + years at Montefiore, I remained with this department. The department eventually expanded to become The Abdominal Organ Transplant that performed kidney, liver, and pancreas transplants successfully.  This also meant that the billing areas expanded and some duties being departmentalized, i.e. payment postings, and refund processings. Collections and charge entry remained a vital part of our duties.
Leaving Montefiore was a huge step since it was a very rewarding job. I had health benefit with no out of pocket charges. There were continuing learning opportunities provided and retirement investment opportunites available to each employee.

CHAM is a great place to work, every division is different. I work for the department, we over see all divisions so it can be very stressful. My position is very demanding and and requires a lot of attention to detail, great communication skills, excellent record keeping, strong interpersonal relationships and adaptability. 
I had no prior experience in my current position and no formal or informal training. I learned mostly through 'hands on' experience and it has been very informative and I;m proud to say i have excelled. 
My management team is very appreciative of all my work and accomplishments. They recognize the importance of my position and how much I contribute to the process and ultimately the department of Pediatrics. 
I have a fantastic team, we work and get along very well together. We constantly keep our lines of communication open, and trouble shoot any kinks we may find. 
The hardest part of the job is that credentialing should really be a department considering the size of the Children's Hospital at Montefiore but I alone am the unified credentialing specialist for all pediatric divisions. 
The most enjoyable part of the job is meeting the new providers I on board and building good relationships with all of my providers. I am proud to say, i have very good working relationships with all my providers and outside hospitals whom my doctors also work with. I have learned how important a resource communication is and i utilize it every chance i get.

A typical day at work would be coming in on time, I would sign into the computer, look at the patient scheduled, stock the rooms & prepare the rooms for what procedure which patient were having done. After a chart was put up I would call the patient in, take there vitals & triage the patient. I would assist the doctors with some procedures such as leeps & colpos. I would also draw patients blood when needed. I believe every relationship I had with my co-workers by communicating helped run the office smoothly. Everyday I learned something new at work. I love working in the medical field because you are always moving, always learning, & helping people.
I learned how to work the ECW network on the computer. I learned how to counsel patients when they were getting ready for a Medical or a Surgical Abortion. At the end of the day I would clean the rooms, clean the labs, restock inventory, make list of what was needed, look at the schedule for the next day, wash speculems & disinfect them in autoclaves. Make calls for the doctor to call the Spanish speaking patient & give them a message in Spanish. Speak with the doctors & co-workers & go over the days work. The most enjoyable part of all my medical jobs was going to work everyday. I love helping people & hearing interesting stories. I loved my co-workers & the patients.

My typical day at work I would open the office at 8:15am. Greet the patients, check them in, answer calls, collect co-pays when needed, verify patient demographics and insurance.
After I check them in I escort them to the patient room to take their vitals and if needed do EKG. If ordered by doctor i draw blood for further testing, hook up Holter monitor or do ABI to check patient circulation.
At 9am  my co-worker who is the receptionist takes over the front desk, while i continue prepping the patients until the other medical assistant comes in at 10 am. After she comes in I start calling insurances for eligibility and authorizations and some Insurances I do online. 
I ordered office supplies and check fire extinguishers. Check medical supplies when were running out and email manager to place order. 

The office at times becomes very busy with all 4 lines of the phone start ringing non stop and patients are coming in at the same time to check in. The hardest part for me is when I cover the front desk and have to do an authorization and other lines are ringing, But I manage to take care of everything. My coworkers and I work as a team and always find a way to help each other with ideas of improvement.
The best part of the day is able to do help patients with their needs and able to finish my job with a smile.

This place is unbelievable. I’ve worked in two different departments with one being worst than the other. Montefiore hires very incompetent people in management and I am truly shocked. From the AVP knowing this and not doing anything to the incredibly weak and unintelligent staff underneath them it’s no wonder things run so messy. Human Resources is a major joke. They literally protect the management staff if you complain and they twist things like you’re the psychotic one. If you work here, you literally can not converse with any one. Literally. Clock in and clock out. That’s the only way. And it’s no exaggeration. The only way to survive is to do the best you can and collect the check and leave. The culture there is so ghetto and hood I’m surprised it’s a private Jewish hospital. The managers sleeping with other managers spouses, employees fighting on the floor, employees having affairs while married, straight up nepotism runs rampant, brothers, sisters, aunts, cousins, best friends all working together it’s like a ghetto family reunion with no education involved. Oh and maybe like 20% of the people actually work in each department. That 20 has to pick up the slack.  It’s a lot working there and it’s the same basically in every department unless you get lucky and that’s hard.

What is the best part of working at the company?
I worked with a great team, mgr and sr mgr. The culture, staff, policies and procedures allowed me to become proficient in my work quickly.

What is the most stressful part about working at the company?
I cant think of anything. The policies and processes were well laid out and logical. 

What is the work environment and culture like at the company?
In the department I worked for, it was profeasional, friendly and supportive. The daily status calls helped to stay up to date and get or give any needed assistance.

What is a typical day like for you at the company?
Daily status meeting in the morning. I'd check my schedule and send or respond to emails. Do prep work for next deployment. Unboxing, upgrade and configuration of equipment. Verify configuration was loaded. Or disconnect hardware in test bench to box up for deeployment. Contact stakeholders for deployment issues/concerns ahead of deployment. Follow-up with stakeholders on recent deployments as a matter of Quality Control. Weekly project status meeting with Senior IT Mgmt. Report on any issues, next deployment targets, stakeholder issues/concerns, an account of communications and resolution of stakeholder issues to lower mgmt and/or input/feedback/coordination from other IT teams.

A typical work day is comprised of the unexpected. On a critical care floor no patient is the same and attentiveness is key to providing optimal care for such individuals. I enjoy these environments because of the diversity in the care procedures. This  helps me to stay alert, become more proficient in my trade and leaves me with a great sense of accomplishment. It is  great feeling when we save someone's life, whether by reporting an early significant finding or performing CPR/defibrillation on a patient coding or even just sitting down and listening to our patients concerns and helping to make there stay at the organization feel a little more pleasant. I am fortunate in that I work in a team based environment because the outcome of your patient is a collaborative effort. No one person is more important than the other.  The hardest part of the job would be losing a patient you developed a long relationship with and having them suddenly pass on unexpectedly and knowing that no matter what, there was nothing you could of done additional to prevent their loss. Over the years you learn to remain empathetic but the your compassion for your patients makes is hard to lose anyone of them.

Montefiore Medical Center (MMC) is a great company and one of the best health care systems to work for in NY.   My days are extremely busy and flexibility is key.  I love what I do and am extremely satisfied when my patients problems are resolved.

No matter what your knowledge base is, there's always something new and exciting to learn each and every day, whether from a co-worker, an in-service, on the job training, preparing for certification/re-certification, sharing knowledge with co-workers, completing competencies, changing over to a new computer technology, or even from our patients etc...   

My co-workers are from varied cultural back grounds which makes the work environment interesting and fun.  The hardest part of my job is having a patient that we have been working on for weeks/month/years pass away with a non-healing wound we work so hard and diligently to heal.   However, I am thankful that this happens only in a blue moon.  Yet, on the other hand,  the most enjoyable part of my job is saying to my patient,  "your wound is completely healed today," what a joy it is for  both the patient and I.  Now this occurs quite frequently because we are a great team!!

Although my 9 months as a safety directory has been brief. I have learned several new methods to being a part of a wound care staff. A typical day would be me arriving to the wound care facility at exactly 8:00 am , only to find myself and the patient's there. I would assist in pre-setting all wound care rooms . Upong nursing staff and administartive staff arrival I would  assist in providing pre-vital sign assesments of all wound care assitants. 


               My next responsibility as a safety directory requires me to conduct, a start up check list for all hyperbaric chambers. I would then reassure that all equipment, oxygen tanks and supplies are full, pre-set all linen for the following turn over. I  would then conduct hyperbaric treatments of all hyperbaric patients. While treating patients, I would conduct insurance verification as well as upload and edit all necessary wound care photos. 

            As a safety director for both wound care and the hyperbaric facility I would reassure that all fire safety protocals and procedures are set in place. The next step is reviewing for possible potential candidiate for hyperbaric medicine.

Top Job Titles	Average Salary
Registered nurse 33 salaries reported	$68.34 per hour
Physician 5 salaries reported	$180,902 per year
Physician assistant 5 salaries reported	$79.75 per hour
Licensed practical nurse 12 salaries reported	$34.63 per hour
Addiction counselor 9 salaries reported	$65,842 per year

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