sales associate

warehouse associate

flooring specialist

customer service representative

Mor Furniture

On a typical workday. one will arrive at approx. 9:00 a.m., and will sign their name up on an "Opportunity Log/Up's Sheet" that will dictate the order in which they will help clients (DO NOT BE LATE, managers watch the clock and being even one minute late could result in your getting written up and/or sent home); then each will do early morning preparation for the day: baking cookies, making popcorn, turning on T.V.'s, and making sure the store is cleaned/in good shape for the morning, and that items are properly marked down/tagged, etc.; and lastly, there is a meeting about the store goals/specials/and each salesperson's expected contribution for the day*.

There are several vendors that will come to the store and provide product knowledge info./training on their products, etc., and will usually be done before daily set-up (approx. 7:45 a.m., and last until about 9 a.m.). This is done approx. once or twice a month - however, it is fun to learn about the new products and about each vendor! 

Management has to sell, too, and sometimes can be a little difficult to access when needed because of their being with clients as well. However, they are very knowledgeable & try really hard to satisfy the sales staff whenever possible, but at the end of the day, they still have a store to manage, and sometimes, in their doing that [managing the store], not everybody will have a positive experience.

The co-workers are nice (as a whole), but generally, there is a lot of competitiveness, which leads to occasional bickering/tears and/or "clicks" to form.

The hardest part of the job was the grueling work hours, and amount of days that one needed to work in order to try to meet the "Strike System"/commission structure requirements - five and six day work weeks (each at 12+ hours, typically). If you're behind on sales, it is generally a good idea/expected for you to come in on one of your days off and work a full shift - thus, kiss your social life goodbye, and make sure to buy yourself some great foot inserts for your shoes!

The greatest part of working at MOR Furniture was the ability to help people find great deals on furniture (and most of the furniture was good quality (depending on the price point)), and really feel like you made a friend/someone's day by providing them with a great personalized approach to furniture shopping!

*One is not allowed to sit or lean on any furniture; therefore, one must stand for 12+ hour duration of their shift. In addition to standing all day long, the salespeople are also the store housekeepers...at the end of the day (9:00 p.m.), each sales associate must clean glass tables, dust furniture, and vacuum the entire 20,000+ Sq. Ft. of showroom, AND make sure it looks "Picture Perfect" as according to sample photographs of each designated area (while still dressed in their work clothes - business professional).

Everyone was in competition to sell and keep their jobs.  Monthly quotas (60K delivered goods) were demanded for everyone including the store GM.  A lot of sales backstabbing and stealing sales  - even team managers / leads would steal sales.  Unhappy and bored sales would get nasty.  Very few sales ppl were trust worthy.  Mostly a male staff and Not a good place for women or women with children to work.  Strict dress code and ties worn everyday.   You have to stay with your UP or else someone could Steal them and the Customers hated so much shadowing.  Lots of lying to steal sales.  The GM and managers also had to make their quotas.  If you didn’t and got 3 strikes - you were out / fired.  So even managers were so desperate that they’d skim off the other sales staff tickets to pad their quotas.  Managers stuck together and covered for each other to do this skimming.  Big staff turn overs.  Sales had to bake cookies, popcorn, make coffee, set up soda fountain...  Clean it up at night, mop, vacuum, dust, empty trash before anyone could go home.  Customers usually trashed the kitchen and stole bags of food yet sales had to clean it up and make more.
Loud TVs and music all day long which customers complained about.   A tough Zoo like environment.

It starts off great like most jobs. Everyone’s friendly the atmosphere seems like a good one. As time passes you realize there is a lack of communication. Advancement is slow they will promise you the world when you’re hired. You sit around waiting for other people to take care of the things you need done to grow. The warehouse is hot, the AC doesn’t work half the time. The hours are okay you’ll get 40 hours. The benefits were good until they sold out. You’ll get no retirement plan as for medical and dental it’s not super cheap and it only covers up to 60% of the total cost. Vacation and sick time are combined so you get sick you have to used your PTO they say it’s a pro but it’s a con for-sure. You’ll have very little training from the Operations manager. He will sit on his phone most of the time. Just be aware if you go to give 2 week’s notice they will just fire you. If you hit your goals you won’t get the rewards you earn. Each employee gets a dollar amount monthly based on the goals you hit as a warehouse but the operating manager won’t treat you to lunch , donuts etc. if you want a company that’s fair and treats everyone as equals and shows employees m they value you shop elsewhere. 

If you are in Sales, you are always worried about hitting your sale goal and can never enjoy your days off and if you take vacation they make sure to make you regret it by allowing you to fall behind and when you come back from vacation you feel like you should have never took vacation every successful sales rep is divorced single and alone. This job is horrible if you have a family. If you deliver furniture that is another box of worms to deal with. It's always a struggle to get days off when you work at the ware house. They are always short staff so they can save money, they like it this way so they can use this as an excuse to deny you time off.  Now that a corporate company from China bought out Mor Furniture they now treat you more like a number than a person. This job is great for people who are selfish workaholics who want to escape the family responsibility. I had to leave to save my marriage and family.  

The management was great and so was the competition it was never cut throat and the owner made sure of it. Learning all of the merchandise seems intimidating at first but it becomes easy as you move on. There is a script that you have to memorize to the "T" I mean it if you don`t then you will be unemployed again, think I`m  kidding? ask a salesperson/manager. The hours are not that bad again I wouldn't recommend this job to someone with younger children unless you are okay with not seeing them that often. You can work 6 days straight but it is mandatory not to work more than 6 it is usually your choice and they will not normally make you work that much. Every other week you get 3 days off but then again if you are not doing well on sales you might just go with the 2 days off. They have a 3 strike policy which means you have to meet sales goal if you do not they give you 1 strike, if you get 3 months of not meeting goal in a row then you will be let go. If you get 2 strikes then the 3rd month you meet goal all strikes are erased.

I came from working at SAMs Club, so maybe being treated so poorly for two years has a biased opinion... but I really enjoy my work environment and co workers. It's got a more family like atmosphere and I personally have an amazing manager who is understanding about life and wants us to succeed. Sick kid? Need to leave early? As long as you don't take advantage of it, there's not a penality. The only downside is dealing with overly entitled customers that really find it okay to talk to you whichever way and we can't hang up on them. The pay isn't bad, but isn't great trying to survive in Southern California.. raises do happen often though so that helps. A lot of lateral moving opportunities but it seems like it may be difficult for advancement- however, I've only worked here for a year. They also cater a lot at the corporate office, so lots of yummy food. I overall enjoy going to work and there's always opportunities for overtime. Does suck when they make mandatory OT. The checks are nice though.

Depending where we are most busy I would either be in the office answering calls, dealing with customer questions or concerns or in the warehouse on a forklift helping grab all the product that are ordered for same or next day deliveries. i learned a lot about customer service by dealing it on a daily basis face-face. Management had their ups and downs. They did not take into consideration any employee ideas like they say or follow open door policy if we had an questions or concerns. physical day to day labor was probably the hardest part of the job. The most enjoyable i think was they gave MVP of the month to certain outstanding employees which they gave them some sort of prize and front parking for a month.

Mor was fantastic to me, they pour a lot of time and energy into their employees and focus on self development and wealth building. This job literally change my life more ways than I could have imagined, I had zero sales experience and they spent $10,000 training me, preparing me and eventually turned me into a sales professional. They have one of the best compensation plans in the industry and very rewarding too. there were rough times and there were good times and that what makes it feel like a family because they were there every step of the way and help you through it, great place to begin a career.

However, this job is not without its faults, the hours were awful. I often found myself working 10 to 12 hours per day sometimes 6 days a week. so if you have a family it is not ideal to be here.

It depends really what department you are in and who your manager is. My manager is understanding when it comes to having to come in later because you have to take your kids or spouse to the hospital or Doctor's office. The pay is descent, but not great. The benefits suck, they don't pay me enough for to afford to cover my whole family. My son gets Healthy Families at the moment, and I'm the only that is under my insurance. I can't afford to pay for both me and my wife. There isn't really that much room for advancement in my department and they don't really pay you enough to be come a supervisor or a manager. I wouldn't mind working here if I wasn't the main provider.

I worked at Mor for about 18 months at the Tempe AZ location. Talk about a miserable experience. I had commissions stolen by managers, was actually sexually harassed by a 65 year old female manager who was taking a wide array of pills prescribed to her and was in her own world. Yes, she was a manager.  I would never suggest working for this company. They make you learn this long script before you’re even allowed on the sales floor. If you mess up one word, it’s back to the beginning and it’s seriously like 2 pages long.  It almost felt like being in a cult, having to recite this every day. You get no vacation until after you’ve been there 12 months and then you just get 5 days. 

Top Job Titles	Average Salary
Sales associate 58 salaries reported	$23.79 per hour
Warehouse associate 5 salaries reported	$18.40 per hour
Flooring specialist 1 salary reported	$17.00 per hour
Customer service representative 4 salaries reported	$19.13 per hour
Otr 4 salaries reported	$28.88 per hour

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