automotive technician

sales consultant

service advisor

service manager

automotive mechanic

Morgan-Auto-Group

Where to begin....

First off, the pay system is a joke. My particular dealership (Al Hendrickson Toyota) pays bi-monthly, which results in wierd pay periods (one pay period might be for 14 days, the second pay period of the month may be for 1 5 days) 

Between the hourly pay and the spiff system, you couldn't find a more uncompetitive place to work, in terms of pay/benefits. Why would I work for Morgan Auto Group when I could work for another dealership and get a spiff for every ticket I work on, every inspection video I make, as well as the spiff points for upselling tires, brakes, filters, wiper blades, etc?

The punch system is extremely convoluted and locked down. If I want to review my time card on my day off? I have to physically show up at the dealership & log onto their wifi in order for the "time card" section of the time punch app to be available for me to access.

Speaking of the app, I love how payroll decided to dock it's workers 80 dollars because THEY (Morgan Auto Group) decided to change payroll companies. This, was a result of "converting" bi weekly pay (every 2 weeks) into bi-monthly pay (2 specific days of the month - the 10th & 25th), which resulted in the 80 dollar dock in pay.  So apparently communication from employee -> employer is required (ie: lets say you have to call out for some reason), but employer -> employee communication (an upcoming dock in pay for changing payroll companies) is non existant.

The spiff system is pretty much non-existant, unless you wanna practice your gymnastics with all the hoop jumping involved. They use a system called "pulls" that seems unneccesarily complicated to the point where I personally have never been able to successfully meet ANY the requirements. The video inspections they require you to do doesn't earn you any more money (ie: x dollars per video) so the motivation to do inspection vids isn't there. Same thing applies to the upselling. I mean, realistically speaking, what are you going to recommend on a 2023 Camry with 8,437 miles on it?

As far as work space/bay assignment goes, good luck with that too. There's not enough bays for the technicians, so you'll have at LEAST half a dozen technicians 'floating' (using whatever bays are available) In fact, there's such a shortage on bay assignments, they actually use a spare bay (!!) to store the express techs smaller toolboxes. At last count on Monday when I worked? There were 8 different service carts stored in that particular bay.

Me personally, I'm working out of a tool bag, instead of my tool box. This, has resulted missing tools (both dealership assigned tools, like a spray can for brake cleaner, and my personal tools...if ONLY I had a locking toolbox though, right?) 

The kicker though? They keep hiring more people. They're hiring from either:
the T-10 program (student apprenticeships) 
UTI/Broward Technical (new graduate hires) 
or my personal favorite - the recent promotion for customers: refer a tech, earn 500 bucks. (ie: applying off the street)

They cater lunch on both Saturdays & Sundays (Pollo Tropical/La Granja type food on Saturdays, pizza party on Sundays) so that's something.

The only semi-pleasant thing, really, is the work schedule, which is a 4x10 (4 days, 10 hrs a day) giving you 3 days off. Which is nice, because they usually give you one weekend day off to chill, and 2 weekdays off, so you can take care of personal business that can't be handled on the weekend.


Overall, this is a good filler job, but not anything I'd recommed long term. The long term viability just isn't there. As for me,

A typical day at work was extremely long, often stretching well beyond reasonable hours with little structure or support. The environment felt chaotic, with constant pressure to perform but very little guidance or consistency in expectations. It often seemed like survival mode rather than a professional sales operation.

In terms of what I learned, the experience highlighted what *not* to do in a customer-facing business. Instead of developing skills around transparency, long-term relationships, and ethical sales practices, the focus appeared heavily skewed toward short-term profit at the expense of customer trust.

Management was one of the most challenging aspects. Communication was inconsistent, and there was a noticeable lack of alignment between what was promised during hiring and what was delivered in practice. Support from leadership was limited, and decisions often felt reactive rather than strategic. Concerns raised were not always addressed in a constructive or professional manner.

The workplace culture was difficult. There was a strong sense of favoritism, and opportunities did not feel evenly distributed. Collaboration among team members was minimal, and the overall atmosphere leaned more toward competition and pressure than teamwork and growth.

The hardest part of the job was navigating unclear expectations while trying to maintain personal integrity in a high-pressure environment. It created a constant internal conflict between doing what felt right for the customer and meeting the demands being pushed internally.

The most enjoyable part of the job was interacting with customers and helping them find the right vehicle when the process was handled properly. There were moments where genuine connections could be made, but those moments were often overshadowed by the broader environment.

Overall, it was a challenging experience that could benefit greatly from improved leadership, clearer communication, and a stronger commitment to ethical, customer-first practices.



The job was your typical car sales job, you get a customer, try to sell them a car. The problem was the management and the hours. I worked at two MAG locations, in both the managers were disrespectful, completely money oriented, and purposely tried to make your life difficult. The managers are completely money oriented as I mentioned so they do not care about you, they only care about what you sell. They never care about your problems and rarely try to help. Not to mention they have one HR lady in all of their dealerships in SWFL. Contacting HR for anything is a pain in the butt. Not to mention the hours, the main reason I quit. They will make you work ATLEAST 55 hours a week, and only one off, which a lot of times you would end up having to work on. And you cant even call out sick, because they will make you make the single day up by working extra hours during the week, even though your already working an insane amount of hours. Also not to mention the flawed pay system, which you only get payed your commission once a month and are borrowed $2200 that are taxed, so it ends up being about $1900 after tax, then you are receiving that commission check once a month with that $2200 tooken out, in general its just weird and they couldve gone a better way with this system. Overall my experience wasnt great, even though my coworkers were the best and it is a good place to learn. All dealerships are different in ways though, so it could be that other MAG stores are different management wise, the pay system is standard at all stores. I would only recommend this job if you are young and just getting into car sales, and are looking to make pretty good as you can make LOTS of money here.

Working here has been a frustrating experience for me. It’s very clear that the company prioritizes its own interests above those of its employees. There is little to no regard for the well-being or concerns of the people who work hard to keep things running. Management seems disconnected from the day-to-day realities of the job, and there’s a general sense that you’re just a number rather than a valued team member.

One of the biggest issues is the scheduling. You’re expected to work six days just to reach a 40-hour workweek, which is unreasonable and exhausting. It feels like they’re squeezing every ounce of effort out of employees without offering fair compensation or respect in return. Instead of creating a supportive work environment, the company seems more focused on maximizing its own gains.

Additionally, there’s little to no flexibility when it comes to shifts, and if you need time off, it feels like pulling teeth to get approval. Training is minimal, and if you have questions or concerns, you often get brushed off. There’s very little encouragement or recognition for hard work, and any feedback you try to give is either ignored or dismissed.

Overall, it’s disheartening to work for a company that doesn’t seem to care about its employees. If you’re considering a job here, I’d recommend thinking twice. The lack of support, unfair scheduling practices, and general disregard for employees make it hard to feel motivated or valued. There are definitely better opportunities out there where you’ll be treated with more respect and appreciation.

This dealership has been falling apart ever since it was bought by MAG. They cut pay rates, tripled their prices on parts, raised their labor rates to an absolute exorbitant rate that nobody would want to pay for, and pushed every customer away from their own business. 

If you want to work in sales, you will be pressured every single step of the way, and if you have a bad week where people just don't want to buy, you will be fired. If you're a flat rate tech, MAG will love you because they don't have to pay you.

The only work you'll get is warranty work, which doesn't pay remotely close to the time required for the job, and often times parts are not available. Equipment needed for the warranty work is often times of poor quality, and replacements never come. This company does not care about its employees, or their own well-being.

Management is completely disconnected from every other title, and often times completely useless. Management will ask you to do their job for them, and more.

The benefits MAG provides are laughable. If your PCP or any office has even heard of MAG's healthcare -or any of their other benefits- it would be a miracle. Much less if they even cover what you need, without a ridiculous deductible, on top of an expensive pay rate for coverage.

This place was horrible. They work you to the bone with 1 day off a week. Make you feel like trash if you don't come in to work on Sundays or your day off. They charge Ludacris amounts of PAC so making comission is nearly impossible. On top of this They inflate the prices of the cars they sell by 3.5k r more by the time all the insane "advantage" plans fees they add in they like parachuting this onto the customer after they get them into the store with the nonsense price online and even when you do convince some poor soul to pay for the nonsense fees they've added, they've stripped you out of your comission with PAC and most cars being advertised as losers.

On top of all this. MORGAN OWNS THE DETAIL COMPANY DOING THE DETAILING! AND THE DETAILING IS HORRIBLE AND THEY CHARGE MORE FOR EACH DETAIL THAN IVE EVER SEEN IN THE CAR BUSINESS! (MORE MONEY OUT OF YOUR COMISSION) 

On top of all this the benefits aren't even good AT ALL. Insurance nobody takes or it doesn't cover hardly anything unless it's absolutely catastrophic and then you have to come up with that deductible.

 Don't waste any years of your life at this company.

I worked for this company this past year and could not get through my initial 90 day starting period because the workplace was that bad. When I was hired I thought I was getting a good hourly rate and benefits, however that simply wasn’t the case. It turns out what I had been hired to do quickly turned into me taking over tasks from other positions and doing the work of multiple people. I was frequently assigned tasks that had little or nothing to do with the role I was hired for, and if I questioned or tried to get clarity on what was needed to be done I was brushed off by management left to figure it out by myself. Any promises made by management for advancement or any requests for assistance with more complex tasks were met with empty promises and I was left to do them single handedly including assembling furniture, and bringing cars to other locations and having to return on foot. I also personally witnessed management playing favoritism towards certain employees and to others, myself included, received hostility.

Not a bad place to go work. The people are great and are all respectful. It’s a good environment where it’s actually pleasant to go to work. Management is good for the most part. Can get really busy some days but can also be really up and down. Pay is inconsistent. Pay plan was great for when the car market was crazy but not now. I know car salesmen work tons of hours and comes with the territory but this place just asks too much of you. Every Saturday you have to work 8:30-9 so you never get a weekend evening to spend time with friends and family unless you ask for permission to have off or leave early. Barely any dealers in the WPB area are open till 9 on a Saturday. Just too excessive. You don’t have much of a personal life as a car salesman but it’s even worse here. By 7pm Saturdays you can hear a pin drop in the place. Little ridiculous to be open that late. This place would be so much better if that wasn’t the case or did split shifts where at least you get every other Saturday evening and revise the pay plan because it’s actually a fun place with good people.

The  job atmosphere within the company is toxic, with a pervasive lack of care from management toward the well-being of their employees. It is disheartening to witness the disregard for basic human decency and the absence of support for the staff.

Furthermore, the management actively encourages and forces their employees to practice bad business manners, which not only reflects poorly on the company but also creates an uncomfortable and unprofessional work environment. This lack of regard for ethical conduct and respect is deeply concerning and has undoubtedly contributed to the negative atmosphere within the workplace.

Based on my personal experience, I strongly advise anyone considering employment with this company to think twice and, if possible, to seek opportunities elsewhere. It is my sincere recommendation that potential employees stay away from working here, as the toxic atmosphere and poor management practices are detrimental to one's well-being and professional growth.

You can essentially never miss work, 1. the workload is ridiculous and the "team" effort to help mostly weighs based on how they like you or how much you kiss up.
2. You literally get no PTO for your first year, in 3 months you barely even have enough for a full days and they are the type to write you up for not having enough PTO.

The workload just grows more and more without breaks. The higher ups are so disconnected they don't see the issue when you're struggling and blame you for being behind when you are drowning in work. Everything that goes wrong is your fault and they will remind you of it even though the slogan "All mistakes are fixable" is repeated consistently in the beginning. They will throw you to the wolves at their first opportunity.

Office atmosphere sucks, if you don't kiss the feet of people then they think you're an outsider for some reason and the favoritism is so obvious, it's kinda laughable. I've never disliked a job more.

Top Job Titles	Average Salary
Automotive technician 34 salaries reported	$33.22 per hour
Sales consultant 55 salaries reported	$102,709 per year
Service advisor 2 salaries reported	$82,500 per year
Service manager 4 salaries reported	$180,625 per year
Automotive mechanic 5 salaries reported	$29.10 per hour

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