cashier

parking attendant

housekeeper

MotorCity Casino

My typical work day would entail;
•	Error log reviews and action taken on necessary items
•	Updating team members on any system concerns to include  scheduled maintenance
•	Working with vendors to assure product accessibility
•	Troubleshoot and resolve concerns with my projects to include hardware, software and wiring
I have learned that IT is a career, not a job.  Meaning that the work doesn’t stop at 5pm, you will need to research current and new technologies, ours is a 24x7x365 commitment to support all customers both internal and external.  Being on the opening team, I have managed and trained up to 16 MotorCity Casino Hotel IT Technicians.  I considered my co-workers my teammates and as a team, we have accomplished great things at MotorCity Casino Hotel.  The most challenging part of the job was having to wait for vendors of our custom made applications/software to develop solutions for our concerns.  By far the most enjoyable part of the job was being able to fuse current technology into the casino world.  Since December 14, 1999, MotorCity Casino has been one of the most technically advanced casinos in the world.

You are expected to work so much because you are a salary employee, if you don't work 50+ hours a week they consider you to be not trying/ a good employee for advancement. 

Dysfunctional to the extreme. The marketing department barely functions with most things being done last minute and awful looking. No communication between different areas of the marketing department making it extremely hard for anyone to do their job. If you want to be micromanaged about everything this is the place for you.

The marketing department is disliked by almost every other department in the building because of the way the managers in marketing treat other managers. It is very hard to work for a department that is so hated because you lumped into that hatred even if your interactions with other department heads have always been pleasant. 

This job is not for anyone who wants to enjoy their work because the disrespect that you will be treated with is unbelievable. You will be told to not ask questions even when you need that information to do your job correctly.

The pay was good for the position. Serve drinks and get paid up to about  12 an hour. They have a union and got raises. It's best to just keep to yourself because there is so much drama in this place with the servers and bartenders. This position is not meant to be a career, I would highly recommend this for anyone ages 21-30 and 30 is pushing it. Management very strict about liquor cleanup after last call, they do not hesitate to give write-ups for any issues so DO YOUR JOB. Tips are great if you smile and work hard for your money. Some days can get really slow but don't get caught "doing nothing". I would say they do have a high turnover for this position but there is a lot of longevity within this company. Overall its a very fun job, it only requires you to look cute, smile and serve drinks for the most part and who wouldn't like that? There is tons of security and cameras everywhere, I felt safe leaving!

This place was by far the worst job I have ever worked. The only reason I stayed as long as I did was because of the benefits health, dental, vision,  and life insurance. Management is unproductive and uncaring. The union I was in was useless, if you have a problem with a coworker or manager good luck trying to get help from them. Most of my coworkers were very lazy. I was put with many of them on numerous occasions. And when I complained about this nothing was done. Management just wanted us to get into an argument and then they could terminate both of us. BEWARE OF THIS PLACE!!!!!!!!!!!!!!! It's good for people who want to go back to school so they need a job to keep them afloat until they graduate. Or for some who just needs a part time job. But to try and make this place your permanent job will not work out for you.

A typical work day is going to work to deal with the same issues and being stagnate within the same position currently held. There is no ongoing meetings, training or cross training within the department. I have learned a great deal of information in all aspects of Human Resources. Management is inexperienced and not fully knowledgeable in leadership. With the exception of a couple, my co-workers are great to work with. The hardest part of the job is dealing with inexperienced managers with no leadership experience and who micro-managed. The most enjoyable part of the job is working with my co-workers, experiencing all aspects of personalities within the different departments and being educated in Human Resources.

There is only ONE good thing about this job and that is the hourly pay you receive. I have never seen an establishment pay their employees as much as they do here. But just because they pay you good does not mean that it is a great company to work for. No one cares about anyone else but themselves. Many of the workers are LAZY because they have a union standing behind them. If you are a part-time employee you will NEVER matter to anyone even if you work a million times harder than full-timers that have been there since day one. And to the reviews before mine... yes it is true that MMC workers are mostly AA. But I have never seen management poorly treat co-workers because of their skin color. On another note.. good luck to whoever gets hired. Just remember your here because of one thing and one thing only and that is a PAYCHECK.

MotorCity has a very strict attendance policy- that's really the only thing that I hated. Turnover is high because of the attendance policy. Your schedule is set- if you get hired for weekends, that's the schedule you will have. Requesting time off is nearly impossible, as there's a separate department that handles time off request and schedule changes. Weekly pay was amazing. Tips were good most nights, but some nights you would walk away with only $10 in tips depending on your section. Full-time employees have seniority over part-time employees which sucked because p/t always ended up with the worst sections. Your section determines your tips. If you've never been a server before, your feet will hurt like a mother for the first 2 weeks (just being honest).

Management is terrible (not all but majority), they take out everything on the servers even if the server has nothing to do with the problem. HIGHEST turnover rate I've ever seen working in the service industry. Some employees are targeted and fired. There is a union which you have to pay union dues all for them to do nothing. This is a job that is mainly for a younger person trying to make quick cash. The attendance policy is strict. Your child could be sick needing to go to the hospital and they will still give you a point for leaving early or calling off. BUT if u put your time in they do give you paid vacation days, personal days etc. Very diverse, people from all cultures work there.

When first starting here you think it’s going to be amazing, but quickly learn that is not the case. Between constantly being understaffed and overworked, it quickly catches up to you. The final straw was the Christmas bonus for this year 2021. All salaried employees received two weeks pay for a bonus. Hourly employees on the other hand received a $25 Amazon gift card. To me that shows how much they care about the people who are constantly putting in 12-16 hour shifts, stressed from their workload and just plain exhausted. You would think they would want to build moral for the workers they do have and maybe give them all a reason to stay. 

Working at a casino is great due to the pay and the interesting people you meet.  

However, it's downside is due to being open 365/24/7.  You will have awful off days and terrible work hours - not your 9 to 5 at all.

Since Detroit is a local market, you will run into the same people everyday and they will tire you out.  This is not Vegas.  Managers tolerate the customers and how rude they are because they are bringing in money, so you better learn how to deal with them.  Overall, MGM is the best casino in the Detroit region, but Motorcity is ok.  The pay is great, especially if you don't have a degree.  Casino's bring in so much money so they are able to pay well.  Also, there is favoritism and friends promoting friends.

Top Job Titles	Average Salary
Cashier 3 salaries reported	$18.33 per hour
Parking attendant 1 salary reported	$25,000 per year
Housekeeper 1 salary reported	$18.32 per hour

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