security officer

cook

cage cashier

cashier

public area attendant

Mount-Airy-Casino-Resort

Pros
1-As a tables games dealer you’re always meeting new customers.
2-A 20 minute break every hour.
3-You’re getting paid to play games...but this wears thin soon enough!
4-There’s room for advancement IF they like you.
5-EO (early out) list is a available most of the time!
6-Always the opportunity to learn new games to deal.
I really wanted to find 4 more positive things about working at Mt Airy...but I’m at a loss 😂 Sorry
Cons
1-NO company matched 401k.
2-Not flexible schedules.
3-110% smokey wherever you are.
4-No “lunch” break...you’re forced to wolf your food down in less than 20 minutes on break or wait until after work (BEFORE you punch out) to eat.
5-You never make as much in tips/tokes that they say you will make.
6-Table game dealers get very low pay from the casino (waitress pay...meaning $3-4/hour!)...so you seriously rely on TIPS to eat!
7-If you have a soul...it IS absolutely depressing to see people with a gambling addiction!
8-You will hurt yourself dealing ANY game sooner or later! Nothing is immune on your body...it’s rough on your feet, knees, hips, back, neck, shoulders, wrists. Believe me, I know firsthand that it’s intense physical work & it doesn’t look like it is!
9-Don’t ever get stuck there for a snow storm! They stack you in a room with a thousand other co workers...good luck getting home OR getting to sleep! Best taking your chances on the road if they haven’t already asked you to work a double!
10-Did I mention the smoke? So gross!

If you want to be in the business this is the place to start. They will hire anyone!! However, I suggest getting your experience and moving on. MA has nothing to offer for those who are.wanting to be better at their job. Management is mostly those who lack experience. No communication and lack of employees being held responsible for their actions is non existent. If you want to move up, no problem because they can’t keep people long enough. Make sure to get in with the bosses too. It  gives you a free pass to do what you want(like being a manager who has been accused of sexual harassment 3x and still have a job). Or being under qualified but still getting a promotion. Time off is a joke as in you barely get it!! If there is a holiday you have off, be prepared to get it pulled...every year. 6 day work weeks are frequent! The cafeteria is disgusting. If you want to get food poisoning that’s the place to go. No private outside area for employees. Must walk to and from car where patrons regularly are. But if you just need some money or something to past time. Or just want to be stressed and miserable on a daily basis-this is the place for you. The only upside is the co-workers.

It's not the kind of job that inspires one to stick around very long. The only ones who have stayed around for longer than 3-6 months are those who don't have any real skills and believe aspiring for nothing is admirable. 

Mandatory overtime due to high turnover and no measures are implemented to reduce turnover or boost morale. Work weeks are generally 50-60 hours every week and they decide when you come in 4 hours early and when you stay 4 hours after regardless of what impact it may have on your personal life.

 Heaven forbid you get sick and call out even if it's 4 or more hours before your shift like they expect. When you return to work, you'll be posted at the hotel lobby for 8 hours as punishment for calling out. 

Managers will call you into the office and give you an ear full over very trivial matters claiming that what they have observed is "unprofessional", and do the same exact things themselves. 

High school 2.0 is the name of the game. How well you're treated all depends on how much they like you as a person regardless of how well you do the job or how valueable you are as an employee.

Since entering the casino, I have had many chances to advance.  I started as a Receiving Supervisor and I was able to obtain my MBA while working full-time.  I had the opportunity to move to the accounting department and use my education to advance in my career.  I learn more and more every day and I work with very intelligent individuals.  Management within the company allows for its employees to advance and would much rather promote from within than hire an external candidate.  The most challenging part of my job is meeting tight deadlines but it is also what I enjoy most.  I like to push myself to do my very best and I am most happy when I can view the results of my work.  I take pride in completing every task in which I am responsible and doing those tasks well.  I set small goals each day/week/month and, as I obtain these goals, I hope they help my career in the future.  In addition to this portion of my work, I also enjoy the people.  I have built long lasting relationships with my co-workers and enjoy the experience of interacting with them on a daily basis.

Very inflexible regarding scheduling.  They do not care if you have other jobs or a life outside of Mt Airy. They expect you to work whatever schedule they throw at you and expect you to find someone to cover your shift.  This is especially difficult if you are new and don't know anyone.  It's hard to find people to cover your shift since you only have a short window of time during breaks to talk to other dealers.  The management could care less.  I suppose that if you have no other commitments, then this would not be a problem.  But I have yet to meet anyone who can be 100% at the beck and call of their employer.  Let me reiterate, management does not care about your life outside of Mt Airy.  Other than that, the other employees are very nice with a few exceptions.  Also, be prepared to deal for hours in a smokey environment.  Stay away from this business if you don't like smoke.

I genuinely enjoyed my time here, the pay was good, they were very understanding of any situations you were going through and most of management was really nice.
The only reason I quit was due to them bringing smoking back after Covid and I have asthma, although management also really tried to keep me there by offering different positions that wouldn’t be around any smoke but I just didn’t want to be at a desk all day dealing with paperwork. But I would definitely still be there if it wasn’t for the smoke, being a cage cashier was pretty fun you build relationships with your coworkers and you get to know all the regulars that come in. Most are very kind although you will get some disrespectful people (management was always happy to step in and also offer me a short break to collect myself if it was a bad encounter)

The worst department, they are nice to get you at first for you to accept the job.  They give 12/13/14 rooms at time and expect you to do 10/11/12 check outs in a short period of time , but they want the rooms deep cleaned and want you out the door in 8 hours . Being new I don’t know how people do this job, they don’t understand that new employees are not as fast . Then if you don’t get done in time they get madd at you , and when you go to the office areas they look at you with a dirty look . They don’t care if you have kids or a family , it’s what ever days they give you off. You ask for a day off then reject it . You can’t call out sick because the next day when you go in they are giving you a dirty look . They’re bullies in this department.  If you’re behind doing rooms , good luck getting help. The point system is a joke.  This place is drama , reminds me of high school with lockers and all. 

Working in Valet, we are the first impression of the Casino. We would greet everyone with smiles and treat them as though it was their first time visiting.
We would provide assistance with bringing in their belongings,assembling their wheelchairs/walkers, or any others upon request. 
After our guests where done with gathering their belongings, we would then safely drive their vehicle into the Casinos garage and attach the documents of location, guest name, car information and keys.
I also did Dispatch, so I would receive the attachments from the other valet members and administer the information into the systems records. 
One enjoyable part of working at the casino is meeting different people from all over.

While well groomed on the outside, the work experience lacked a fundamental sense of direction, and leadership. The moral across multiple departments was excessively low, leading to only small pockets of enthusiastic workers and a great deficit cross departmental learning for fear that your job would soon be taken from you once another knew how it was performed. 
There is a great lack of training provided, with very little chance of advancement within the facility, while at first it was a fantastic place to work, an influx of new bosses who did not start at the bottom, to gain a sense of those whom they were in charge of have managed a once great facility to pieces.

I was let go after barely there a little over a month because I didn't learn their database fast enough. They didn't like that I used notes after being there only 2 weeks. Was never told that was a problem or that I needed to learn faster without using notes. I was told "others" learned everything within 2 weeks. The others I worked with were all in their early 20's - younger people tend to learn things a bit quicker than someone who's older. In my opinion, I feel I was let go due to age discrimination. I'm very upset because I truly liked my job and enjoyed going to work each day.

Top Job Titles	Average Salary
Security officer 2 salaries reported	$16.00 per hour
Cook 1 salary reported	$16.00 per hour
Cage cashier 4 salaries reported	$15.00 per hour
Cashier 2 salaries reported	$15.00 per hour
Public area attendant 2 salaries reported	$14.50 per hour

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