maintenance technician

cleaner

leasing consultant

service technician

property manager

Mrd-Apartments

Morals, values and integrity are definitely lacking in this company. Shortly after the medical pandemic (covid) began additional sanitation issues were implemented and while those were being performed on site our support staff (home office) was rotating shifts working from home. Those of us on site that were still working with the public daily were given a little extra monetary. Can't really put a value on life..... additional (3) PTO days were given I guess as a courtesy.....but after a month suddenly we were told if you hadn't used the days that was just basically a loss that they were taking them back and 2 days later they were no longer available.  That is just one of a few times that made me feel de-valued. During the pandemic new policies and procedures were being implemented not that the on site staff had enough to do and most sites were short staffed and rents were being raised considerably. If you were short staffed you were expected to pick-up the slack along with your regular duties for however long 2 months 6 months 9 months. This company put a whole new meaning to the word "Micromanaged". I did learn a lot while being employed with this company mainly because when I just couldn't figure something out and I ask how to do something I was referred to look back at the training class or was made to feel incompetent which I wasn't. The job was extremely stressful and I didn't feel there was an "open door policy" and if the door was open I definitely didn't want to express myself due to fear of repercussions. I stayed at this job for several years because it was convenient for me at that time in my life even thou it took life from me....I allowed it to. I will say before my employment ended MRD had hired someone that was actually asking staff how they felt about certain issues and having Teams round table meetings so there may be hope.

As part of the RT Group of Michigan they expect way too much of their employees. They expect marketing in the early hours prior to shift starts and after hours. Upper management is only concerned for themselves and show no support for their staff. They also expect site personnel to work weekends as needed while upper management has no intention to assist during what they call lease up with no extra compensations. Meetings are useless weekly and last typically 5 to 10 mins. 

They increase rent monthly to make it impossible for locals to have a place to live and are not realistic with actual rents in the community to keep occupancy. Regarding fair housing practices upper management tends to do things for a preferred resident rather than for everyone. Not a good place to build a career unless you are willing to loose you humanity in the process.

They own their own construction company, release buildings without quality checking the work. Typically they build in counties that are outside of city limits to avoid city inspections amd rental registrations to cut corners to make a product look appealing on the outside but are designed to fail from day one internally. Also when construction releases a bad product site personnel is not allowed to communicate the issues with them directly has to go through several chains of command with no accountability. The culture are the buildings made last week l tell your I site maintenance to fix the issues we ignored on purpose. 

MRD has a huge turnover I have went through 6 assistant managers in the past 8 months. Seems every other month they are hiring another property manager in the region. They rather get rid of people then coach and develop as upper management lives in other states and do not prefer to be inconvenienced themselves. 



I was thrilled to be chosen as an assistant property manager to grow my property management career.  However, in the beginning, it was horrible with the Regional Manager at that time and there was no formal training or explanations of expectations. (I asked multiple times; nothing) by the time the new Regional and Zone Manager came along, I had been there six months and my thought was alright now I will get my training, but in their eye's I should have already known all this information and it was hard for them to believe I had no resource to it!  Little did they know the manager and leasing agent at the start were very rude to people and to me with tall tales a talking.  A very high school like environment.  I would ask questions for materials and clearly ignored.  Duties of the property thrown on my desk to complete in less than one week with again no training later to find out the leasing agent was referred by the manager for my new career and did not get the assistant position, so that explained their immature behaviors.  All in all thank god I came from a property management company that believed in their employees, respected them, compensated them well, gave them a work-life balance and made sure we were a true one team without competition surroundings and that we had access to all training we could ever imagine.
This company could be great to work for if they seriously studied their properties to know what each one needed and believed in their staff.  8 work days in a row or 10 in a row was ridiculous.  Staying open 7 days a week only wears out your staff and their mindset and it creates a worse case scenario.  You will never be successful with negativity.  MRD Burned me OUT.  PS Your maintenance men do not wait to dumpster dive on trash outs.

Between the amount of projects at any number of properties, the things that can go wrong, the daily work at your home property and Corporates lack of care, I'm surprised that i have a relationship outside of this place. Promises made about licensing the maintenance team for HVAC and training else where. In 3 years there was only 1 training course and it was essentially training on drywall repairs. All the Star ratings are possible because of the team at each location, corporate is the reason they dont have 5 in all catagories. Ive had 1 review in 3 years with the promises of a raises that never happened. Corporates lack of communication is astounding and they seem to hire corporate office personnel with that qualification, so i dont see that getting better. I should have taken seeing a regional manager so intoxicated on the job because of work stress that they had passed out on the community room couch, as a warning of what might be to come; this person quit. Ive had to essentially provide my own tools and litteraly use my truck for everything since i started, which was not part of the deal when i was hired, nor am i compensated for it. Even had someone back into my truck while on the job, where the police were called, not a word from our corporate office. I do everything i do for our residents, they mean the world to me. As frustrating as the system makes it to do tasks immediately at times. working with the teams on the properties is great, havent met a member from a property i didnt like or wasnt extrmely helpful. My immediate supervisors are fantastic, i wish corporate world take notes.

The company talks a big game and promises to.promote from within, giving you false hope and promises, all the while self sabotaging their own staff. They claim you have the best training but you will not receive that. In fact they will throw you to the wolves aS it is very much a sink or swim position. They have a report for a report and there's about 15-20 due each month, on top of the 6 that's required weekly. They expect you to work 12 hour days but will only be compensated for 8... then comes the cameras. They sit and watch and listen to the staff at all times to ensure no one says a bad word about the company. Its such a violating feeling knowing they are always watching you in office and on the property, and will even tell you they will rewind cameras and listen if something doesn't seem right to them. It made me feel untrustworthy the entire time when all I did was my job at all times. You do not get vacation until after a year, even if you were taking your own time off either. The place is honestly a joke. I was the 6th property manager in a year, o yourself a favor and don't make yourself the 7th!!! 

There are strict deadlines but you have constant interruptions. It is sometimes hard to get cooperation from the tenants which also interferes with deadlines. Training is limited at best. Your job description is given but never really taught-you learn after you make the mistakes? Management is all over the place and in some cases you don't know who you can trust if you have a problem! You only hear about the owner but can never talk to him or meet him. Favorites are in play here. The residents in the senior/disabled living are treated like prisoners by management.
The hardest part of the job is meeting deadlines and pleasing management/supervisors. I often stayed late without pay to get caught up (you are NOT allowed overtime). I witnessed theft and criminal activity by the maintenance, housekeeping and supervisor and they were not held accountable! They definitely stand by the "at will" employment and you could be fired for ANY reason even if it's not fact or investigated.
The absolute best part of the job, when I worked there, was the residents, ESPECIALLY those in the senior/disabled living!
I WOULD NOT recommend this job to anyone!

Pressure pressure pressure, I had write ups for not doing a licensed repairman's job was made to fix gas leak protocol was not followed.. gas, fire and emergency were not called. I was rode up for insubordination for fixing the gas leak that I was not licensed to fix. The best thing I learned is big corporation takes advantage of the small guy that doesn't know the law. Your worker 40-hour work week and if you're close to your hours then you don't work no matter the emergency, no matter how many work orders you have, no matter how far behind you are. There's no funding but the corporate maintenance guys all have credit cards and can work $70 a week. This is a very biased company and my most enjoyable part of my job was when I finally got to start doing work orders after a year dealing with the tenants and seeing them smile that something actually got done. The hardest part of the job was coming into not knowing if this is going to be my last day cuz of the fireritis corporate has

What truly sets MRD apart is the genuine work-life balance. Leadership is understanding and supportive, creating an environment where you can do your best work without burning out. The team-oriented culture makes collaboration natural and productive - everyone is invested in collective success rather than individual competition.
From a property management perspective, MRD’s leadership is forward-thinking and committed to real improvement. They’re actively investing in property upgrades and implementing new technology to enhance operations, which shows they’re not just maintaining the status quo but genuinely working to elevate their sites and stay competitive.
If you’re looking for a property management company with supportive leadership, strong team dynamics, and a commitment to innovation, MRD is worth considering.

a typical day at work consists of picking up grounds, turning empty apartments as needed, doing service orders as needed, taking care of any issues within property as needed. I learned many skills from this job such as: plumbing, electrical, etc.  the management wasn't as great however, their is little room for advancement and they play favorites to certain people. not everyone is treated fairly there or at any of their properties. my co-workers were always great, even though there were quite a few through the years, but that falls back to poor management and poor pay verses amount of work expected. the hardest part of the job was fixing plumbing leaks where you had to cut drywall out to get to leak. the most enjoyable part of the job is hearing compliments from residents.

Manager's tasks were pushed on me more than normal delegating.  PM would go on lunch for an hour then come back with lunch and take another hour to eat. If the PM was in the office at all. Management rarely answered the phone even when I was with a resident. Over time is not allowed and will be removed from your timecard.  This is silly, as a leasing professional, if a resident or prospective resident walks in right before closing, you help them. Upper management will always side with the PM and cover the PM in any wrong doings.  I was written up without being told so I could not tell my side, have a meaningful discussion, or even sign that I agreed to it. Since we never had a housekeeper it was left to me to do that job and mine. The job would have been great if it had better management at the property level.  Or better pay to deal with that. 

Top Job Titles	Average Salary
Maintenance technician 34 salaries reported	$19.88 per hour
Cleaner 11 salaries reported	$14.45 per hour
Leasing consultant 14 salaries reported	$16.71 per hour
Service technician 3 salaries reported	$21.50 per hour
Property manager 10 salaries reported	$53,450 per year

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