store manager

assistant store manager

retail sales associate

pet technician

manager in training

Mud Bay

I was a store manager at a few of their stores a while ago.  It was a totally fine place to work as long as you’re not banking on career advancement.  Definitely possible but not likely unless you’re going all in on this company and a true believer.  This isn’t unusual for companies, but you really need to play the game here.  Post as many pictures of your animals as you can.

Your district manager will also determine a lot.  A couple will be amazing, a couple will be awful, and most will be perfectly fine.  This company doesn’t pay near top dollar, so the great ones are there because they really want to be.

I’ve heard things have declined in recent years, but I’d guess this is largely due to a downturn in this sort of business.

Bottom line:  good entry level job at any position but you have to accept it for what it is.

Great opportunity for anyone to learn about holistic options for dogs and cats, and truly go above and beyond to provide support for customers. This job could easily help someone confirm if they'd like to pursue a career in the pet food industry. Pay is not great, but it is still up to par with other jobs in the area, if not slightly more. They do not base their pay scale on a living wage model, which many jobs do not these days (sad, but makes it easier for them to justify). Fun work, can be hard when you get customers who (reasonably) care about their animals and that emotion gets dumped on you if they see a product in-store that has a controversial ingredient. Be prepared for sometimes 30-40 minute sessions of support and educating customers, and they may continue to ask for you evey visit!

The fact that the company has 3 CEOs should tell you all you need to know.  And then, each of those CEOs thinks they know how to run a business even though none of them actually have the experience to do so.  They make huge, sweeping decisions that impact over 600 employees because they read the first chapter of a book.  Then, when they realized that the idea was a failure, they abandon it and move on to the next failed idea. All the while, they negatively impact hundreds of people with their decisions. 

But hey, if you like working around pets all the time, this is a great place to be. Just don't ask questions and be prepared for horrible decisions. 

It was hard to start at Mud Bay, some senior employees had terrible attitudes towards new hires. For awhile it was amazing! It was a close knit team and I met some of my good friends working here. When they decided they didn’t have enough money and gave everyone a few days to decide if they’re going to leave, go part-time or do open to close, that’s when everyone dipped. Lots of drama too, it’s never ending. 

Would not recommend anyone work at mudbay. it seems great at first and then managements true color shines. you are not cared about here, you are not protected and gender identity isnt something anyone respects. check out the mudbay stores reddit if you want to know more. this place is a joke with horrible pay and minimum hours at best

Unfortunately, it's changed over the years. Work life balance is not what it use to be; to cut costs, they now have full time employees on mandatory split shifts. We use to know our bosses, now we barely see anyone outside of our store managers. No room for advancement. 

Mud Bay is struggling while most other pet retailers are thriving because they decided to go corporate. 

Everyone is super supportive and nice, my manager always try her best to accommodate my needs. I really enjoy working here. They might be going through a difficult time right now but at lease making sure I have enough hours to live my life. Constant check in with me on my wellbeing and development, encourage me to pursue higher level

Great work culture and amazing training on dog and cat care.   Somewhat lacking in vacation and sick accrual.   No holiday pay though benefits are very competitive.    Be prepared for frequent idle time so you will occasionally have too much time on your hands.   Really caring staff and excellent HR assistance.

I loved working at Mud Bay at first, they felt like they really cared about their employees. Now, however, they are SEVERELY in debt because of some mistakes made by the higher ups (aka the owners) and they are making the employees who make them money everyday pay for it. Enter at your own risk. 

I loved this job, only left because I was moving out of state and Mud Bay is only in the PNW. I loved seeing and giving treats and pets to the dogs that'd come in. And Mud Bay really invests in their workers with the First Year Journey curriculum, I feel so knowledgeable now. And the discount is great!

Top Job Titles	Average Salary
Store manager 77 salaries reported	$20.78 per hour
Assistant store manager 21 salaries reported	$21.23 per hour
Retail sales associate 1 salary reported	$5,874 per month
Pet technician 9 salaries reported	$18.86 per hour
Manager in training 3 salaries reported	$53,909 per year

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