technician

receptionist

body shop estimator

lot attendant

car sales executive

Mullinax Ford

I was a Quicklane Service advisor for Mullinax Ford of Kissimmee and I would like to begin by saying it has been a great dealership to work for. The duties I had were demanding but very satisfying and my fellow co-workers are fantastic. Each department were in sync, never once did I ever butt heads with the sales or parts team. The company's values were very motivating and I appreciated what the MULLINAX family stand for. 

My one and only complaint was that my Service director enticed me with a promise of a commission pay structure. Granted I was aware of the three months training salary although after 2 and a half months after my training period was over I was still being paid my training salary. Everytime I would bring up my transition to my promised commission, my Service director would double back on the promise he made during my interview and expect me to meet an outrageous weekly sales goal consistently. A goal made impossible due to the little flow of customers and lack of technicians.
I left, disheartened due to the lies and scummy nature of my manager whom dangled my pay like a carrot in front of me.

Cars have become more complicated, more technical, warranty pays no where near what it takes to complete a job. Flat rate has to go, its 2021 and if your body is at work, i believe you should be compensated. Work distribution is unfair, some techs get cust pay jobs others only warranty. The industry needs to catch up with times and pay their techs fairly, especially since this generation of kids arent wanting to be mechanics so they will become a dying breed. If you do not receive a car to work on all day, but u were at work, u made $0 that day. What a waste of a day. But thats what they expect from u day in and day out. 

I have been a part of Mullinax Auto Group for a while. I am one of several people who started with no experience in an entry level position and worked my way up to a higher position. Mullinax believed in me and gave me everything I needed to succeed and excel. The most enjoyable part of my job is the employees.  There are great people at Mullinax, Enterprise wide. I have made lifelong friends here. 

There will be bad days, there will be stress, there may be a few people that push your buttons...just like every job in the world.  It's work, it's not meant to be all sunshine and rainbows. You get out of it, what you put in to it. The good out weighs the bad on every level.  I don't plan on leaving and looking back I wouldn't change my choices that brought me here.

My time at Mullilnax Ford taught me that hard work, persistence, and great customer service pays off every time. The more people you are in front of the better chance you have of making a sell and increases your likeability among customers. This essentially will drive you to work harder. If you quit after the first no there will be very little growth.
The management was patient and understanding. The hardest part of the job was learning all the paperwork, however, this should not be much of a problem for a skilled worker. The most enjoyable part of the job was meeting new people from different cultures and backgrounds every day and sharing life perspectives.

It’s a classic retail car dealership. Zero growth unless you’re there for 25 years. Managers all seem like “Ok” people, but none of them move the needle or make an actual impact on the outcome of the business at all. They have just “hung in there” long enough & made it into the club. Other than that, Mullinax may be a good place to get sales experience before leaving for your career. If you went to college, don’t work here, unless it’s a goal of yours to be a car salesman & work 6 days a week.

It’s basically a job to get you by until you find another job
Work load wasn’t hard, mostly moderate paced work. Nothing too hard.
My manager was a excellent manager, maybe not so much of a good person. He was racist and a homophobe, made homophobic remarks/comments.
Co-workers were for the most part alright 
Salesmen think they are hot stuff.
Walked in on the car lot Manager (top guy) having relations with a secretary. They didn’t see me but I saw it going down. Oh, he’s married with kids also.
Low pay, expensive healthcare.
Overall not a bad place to work, it’s just a job.

If you live In new Smyrna beach, Florida and get a chance to work for mullinax Ford, take it and run with it! Don't waste your time with other automotive jobs. Mullinax Ford cares for their employees, they have awesome management, great coworkers, and a decent pay rate starting out with room to advance. I would still be working for that company, if I didn't have to relocate back to my hometown in Kentucky. Truthfully the best work experience I had.

The two service writers are lovers. If you are part of there circle you will get work and hours if not you get leftovers no gravy work ever. Too many people that work there are in relationships with each other. Massive conflicts of interest and management doesn't separate. They could easily move over to quick lane and keep it fair for the regular workers who are not part of the just out of high school 23 year Olds party circle.

I worked there for a short time last year in the office. I knew right away it was a pretty toxic environment. You are pressured to work through lunch to keep up with the ridiculously enormous amount of work for one person, and yet this million dollar company does not even provide drinking water. The women in the office are immature and gossip about each other openly. They praise themselves on their pay rate, but you are doing the work of what should be several people, so it's not enough. They post job ads frequently, there is a reason it is a revolving door.

Management is more concerned about pleasing ownership than developing sales reps. Ownership is more concerned about their super car collection than they are about who works for them. Finance managers are typically sleeping or on Facebook. Management has everybody scared for their jobs so expect your Co workers to plot against you so they look better in the eyes of very weak management. Pay plan is from the 90's. You don't get paid more than $200 a unit. 

Top Job Titles	Average Salary
Technician 1 salary reported	$17.50 per hour
Receptionist 3 salaries reported	$15.25 per hour
Body shop estimator 1 salary reported	$72,500 per year
Lot attendant 5 salaries reported	$14.20 per hour
Car sales executive 2 salaries reported	$80,000 per year

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